Wonderful to the moon! They are an amazing company that care for their customers. I will be ordering my contacts from them for my lifetime! :D
Contacts are horrid don't fit on one eye, and both never sit straight. Hurt my eye a lot, I wear contacts everyday but these were bad!
Easy way to order online. Was able to try glasses on with their software, using my camera. Will do ut again when I need new glasses
Glasses look nice but both of the glasses I bought got way bigger after few days. So I probably will buy different brand next time :)
We're sorry to hear about this experience! It sounds like they could use an adjustment or tune-up at one of our Clearly stores in Vancouver (https://www.clearly.ca/stores)--we'd be happy to take care of this for free in-store for you! If there's anything else we can help with, please feel free to reach out. Thank you for your time! -Team Clearly
Very happy with my purchase, contacts are comfortable and arrived quickly. Wish they came with a case as I realized that after opening my first pai
Yes I received my order, later than expected so it fell on a day I was away but it all worked out just fine. Thank you
Thanks for the review, Stacy! We're sorry to hear the delivery timing didn't line up when you were there - we hope that the communication was still clear! Be sure to let us know if there were any gaps in sending a notice on production updates and tracking on the shipping itself. - Team Clearly
I have been using clearly fir my contacts for about 8 years. I am very happy with the service and the website is easy to use.
I have ordered my glasses & lenses from Clearly for years now. The turn around from order to arriving at my door has always been incredible!
First time buying glasses online but won't be the last. Huge selection and price that can't be beat. Received my order in no time after checkout.
I received my contacts within 3 days of ordering, whereas my optometrist took a month. Also the price is great. I will be using Clearly again.
The Clearly site is super easy to use and especially more so now that you can "try on" the glass using you phone or laptop camera.
I found shopping on the site easy! Loved my glasses when they arrived and they fit PERFECTLY! Service was quick as well!
Highly recommend!
Wow! Thank you for your rating and review Camilla! With our wide selection, we want to make it as easy as possible for everyone to find the perfect pair of frames from us, so we're thrilled to hear this! We hope to 'see' you again real soon! - Team Clearly
Easy selection, checkout and payment process. Glasses arrived and fit perfectly with exactly the right prescription.
Thanks for the rating, Andre! Just let the team know if we can do more to merit a five star review! - Team Clearly
Everything was same as I was expecting. Unexpected delay in delivery but they quickly notified that to me.
Hi Alexa, we're sorry to hear that there was a slight delay in shipment.We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we thank you for your patience on this. We're glad to hear that your package was successfully received, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
One of the simplest and most affordable suppliers on the marker. Fast turn around as well. Thanks folks.
Thanks so much for your review, John! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Correct items were delivered in a timely fashion. Prices are getting a little high. Hoping for sales soon.
Thanks so much for your review, Natalie! We really appreciate the feedback. In regards to pricing, we aim to be competitive with other online eyewear retailers. We recommend using www.clearly.ca/coupon-codes to ensure you're using the best coupon code for your order. Also, we have a price match guarantee where if you find a cheaper final checkout price on a competitor's site, we'll match it on our site. If there's anything we can help with, please feel free to reach out! We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Delivery received a few days of expected delivery date. Great Service and the prescription glasses are well made.
Thank you for the great rating and review Joe! We're happy to hear that your glasses have been received, and that you're enjoying the new frames! If there's anything we can do to help make this great 4 star review, an excellent 5 star, please feel free to reach out! - Team Clearly
Absolutely delighted, with the service and I will be recommending your company, to all my friends and family.
The glasses came within the delivery time period. Payment was easy. Affordable. Exactly what I wanted and ordered.
Fast delivery. Perfect items. I have been ordering from Clearly for years and love the products and service!
Thank you for your review and your continued support for our company throughout the years Heather. We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly