I'm so happy with my contact lens purchase. Thank you Clearly for being so speedy and cost efficient!
Hesitant at first buying online; very pleased to say the least. Will continue to purchase lenses from Clearly
Ordered contacts and eye drops. Fastest shipping yet at about 3 days. Arrived about a week before expected.
Quality contact lenses. Quick shipping. Comfortable.
Previously also ordered glasses that were comfy, stylish, and actually good quality.
Clearly Contacts is easy to order online, customer service is great and package delivery was timely. Highly recommend.
Seems like the lenses we tightened too much, they have feathered cracks along the outer edges. Surprisingly disappointed.
I have no complaints about my experience overall however I am unfortunately not a fan of the frames.
Great service, fast and easy ordering. Thank you so much. Will definitely keep ordering my contacts at clearly.
I messed up my first order and it was fixed and replaced immediately without delay.
Thank you
Paul
Placing order was super easy and delivery is pretty quick (even on regular service it was very reasonable).
Very pleased.
That was my experience and it is annoying to find out that 50 characters are required!
Thank you so much for taking the time to leave feedback, Paul. We're sorry to hear about what you're experiencing with your contact lenses. If they are different than the ones you usually order, stay aware that contact lenses are not a one-size-fits-all product, and we always advise our customers to see their eye doctor if they want to order something else than what was prescribed. We also want to provide further support to you, so expect a response from us in your inbox shortly - Team Clearly
Awesome experience. It took less than one week to have my glasses. I certainly recommend Clearly to everyone.
Thanks for the great feedback, Rafaela! So glad we could earn your recommendation. :) - Team Clearly
Arrived quickly, easy to order, prompt customer service, and came with gummy bears. Thanks for the great service!
My delivery took a month longer than expected. I only received a rushed order after complaining several times.
Hi Lisa, thank you for your review and for your considerable patience. It looks like these contact lenses were back ordered with the manufacturer - we truly apologize for this delay. We're glad to see that you were able to reach out to our customer service team for further assistance with your order. We still would like to see how we could make things right - someone from our customer care team will be in touch with you shortly. - Team Clearly
My orders were handled quickly and I received the product timely, I am very happy with there service.
The website would not allow me to check out. I tried from three different devices on different days.
Thank you for your review Kevin. We're sorry to hear that you ran into some technical issues while trying to have your order placed. We'd really like to look into this further to see how we can help rectify this for you, so we'll be reaching out to you directly. Thank you for your patience and understanding. - Team Clearly
Great! As expected and fast delivery! Easy to order online. Great prices with a wonderful selection. Highly recommended!
Thanks so much for your review, Brian! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Good experience but contacts dry out quickly. They feel amazing, but will try a different one next time.
I never received the first package. Just one call and they sending another one without questions.
Great communication!
Hi Martin, thanks so much for your review! We're happy to help, and ensure you receive your order successfully. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your feedback. We regret to know that there are some areas in our service which were not satisfactory and did not provide the expected service. Our apologies for the inconvenience this has caused you. We want to help and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly