Got them right away however they looked nothing like the picture and did not look good with my light eyes. Looked really fake
The order came faster than communicated! The package contained exactly what I ordered and included a little treat from Clearly which was nice
Although the retail store experience was great, the lenses that came with both pairs of glasses I purchased were awful. Unusable in fact.
Hi JD, thank you for your review. We're sorry to hear that you were experiencing difficulties with these lenses. We're glad to see that you were able to return these with our recently extended free-return policy. If you have any questions or concerns, please do not hesitate to reach out through Live Chat or at 1-866-414-2326. Thank you! – MW
Started to Order my contacts here and has the fastest shipping ever. Even faster then getting it at my eye doctor! Thanks clearly!
I've been ordering contact lenses through clearly for years now. Always arrives fast, and it's easy to submit the receipt to my insurance.
We have used Clearly for quite a few years now. We always receive our order quickly, well packaged and exactly as ordered. A+
I have been a Clearly customer for years, but this was my first pair of progressive lenses. Great quality and a good fit!
Hi Ruth, welcome back! We're so glad to hear from you again, and we want to thank you for your continued support throughout the past few years! We're so glad to hear that your first pair of progressive lenses from us worked out great! We want to make sure nothing less than perfection is sent out to our customers! We look forward to 'seeing' you again real soon! - Team Clearly
Great website... easy to use, good choices, reasonable prices and quick delivery.
The only thing I'd ask for is longer arm length choices
Very unhappy
Trouble with the delivery we had to wait 3 days longer
Miss handled by your agent (was sent to different address
We're terribly sorry to hear this, Jean! We're concerned to hear about what happened and about the service received, and we'd love to get to the bottom of this and make things right for you! A member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
The glasses arrived super fast. About a week after ordering them and my daughter is so happy. I will be ordering her more
Great glasses at awesome prices! I was able to get 4 pairs for under $200 and were fully covered under my medical plan
My experience buying glasses & contact lenses before Clearly was absolutely terrible. I love Clearly! Thanks for making the shopping process so easy.
Arrived on schedule, nicely packaged. I will continue to buy my lenses here and highly recommend them to other people all the time
Very quick delivery, everything arrived in perfect condition, very smooth experience. They included candy and a free pair of lens case as well!
Got my order in less than 2 days! Service is top-notch and fast! Will definitely order via Clearly again next time around.
Really happy - one side of the frame was a tiny bit loose but otherwise perfect. Really affordable, and came earlier than expected.
Hi Olivia, thank you for the great review and feedback! We're happy to hear that you're enjoying your frames! It sounds like they can use a bit of fine tuning, and we can help with this! Check out our helpful blog that can give you tips on how to easily (and carefully) adjust your frames at home yourself; https://www.clearly.ca/thelook/how-to-adjust-glasses. We're looking forward to 'seeing' you again real soon! - Team Clearly
I like the contact lenses. Especially that they have a UV filter. Everything was as described. No complaints. Delivery was super fast.
Perhaps it's the measurements, but don't think so, but both glasses ordered this time keep falling off, as they are too wide
The title says it all! We are very pleased.
I have 49 words to go and nothing more to say... a dilemma.
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback, Charlene! We are very sorry to hear about this. It's important to us that our customers are 100% satisfied with their products from us. We'd love to help, someone from our Customer Care Team will reach out to you directly over email. Thank you! -Team Clearly