Ordered my contacts and received them quickly. I've been ordering online for years now and have never had a reason to switch from Clearly yet.
As the title says... I can't think of how to fill this box with 50 characters - i mean we're talking about contact lenses here not a car
There is a mark on my lens but it's not noticeable when wearing them. Other then that my glasses were perfect and they fit just right.
Hi Shelby, thank you for your review and feedback on this. We're sorry to hear that you've run into some lens challenges. The lenses may smudge up a bit, but cleaning should be quick with the help of our awesome blog. For more on best cleaning practices check out - https://www.clearly.ca/thelook/how-to-clean-your-glasses-the-right-way/. If there's anything else we can assist you with, please do not hesitate to reach out to us! - Team Clearly
The contacts came with fast shipping and extra lens cases which I loved. Will definitely be ordering here when I need a restock again.
At first, I received an email that the order would be delayed but after reaching out to cancel, they let me know it was on the way.
Quick delivery from BC to Atlantic Canada, comfortable contact lenses and they even came with a new lens case and some gummy bears second time purchasing and will again when I need more.
Fast shipping good price. Will buy again. But this review piss me off requiring 50 characters stupidly annoying, so I will take 4 stars away.
Hi Jehwon, your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly
Very loose fit on the face. I find they fall off quite a bit but love the style. I'd most likely order these again.
Thank you so much for your review Kelly! We are happy to hear that you like the glasses, but we're concerned about the fitting issues and we'd love to help! A member of our customer care team will be reaching out to you shortly to provide further support. - SH
Fast, easy, convenient. I love it! Website is easy to use, and it's cheaper than buying from an eye clinic. I've never had any problems.
Cleary is where my whole family now gets their glasses. We love the ease of use, wide variety and amazing service. The prices help too!
Great but my glasses are two loose. I don't know what can be done, now. Overall it was good to deal with clearly. Great service.
We're truly sorry to hear that your first time purchase was not perfect, Ranjit, and that you're experiencing issues with the fitting of your new pair of glasses. We'd love the chance to help, and a member of our customer care team will be reaching out to you shortly. - Team Clearly
My glasses arrived quickly and within the delivery time given to me. They look great and are made with quality materials. Will buy from here again :)
Hi Zakariya, thanks so much for your review! We're so glad to hear you're pleased with your new glasses and seeing clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Good. No problems. I would recommend Clearly to everyone. You phone. They take your order. A few days later it arrives in your mailbox.
There was a problem with delivery but you stayed on the issue until it was resolved. I'm just about to place an order. 10/10.
Easy, swift and the delivery came in one or two days. I always get my orders from Clearly. I wish they did their own eye exams somehow.
Thank you for your help. I received my contacts in very short order and everything works well. Your staff has been more than helpful.
I like ordering through clearly because its always prompt, returns are breezy and it's simple to restock my contacts as the info is all saved:-)
Very easy and even fun! This is the third time I've ordered my glasses from clearly (6 pairs) and i love them all
Hi Alicia, thanks so much for your review! We really appreciate the feedback, and your continued support. We look forward to 'seeing' you again soon! -Team Clearly
Gorgeous color, but they made my vision blurry with the detail around the pupils, and after an hour I got a headache :(
We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd love to help further with this, and we'll reach out to you directly to help further. Keep an eye on your email inbox. -Team Clearly
No issues. Prompt delivery. Happy with being able to order & have delivered to a different address that we're staying at for awhile.
Thanks so much for your review, Laurel! We're very proud to offer the fastest shipping (meaning, picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), and we're glad to hear you received your order alright! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Jaskiran! We really appreciate you taking the time to share your feedback, and we hope to 'see' you again soon! -Team Clearly