On the suggestion of a colleague I decided to try out Clearly for my contact lens refill order. I'm quite pleased! No fuss, good price, easy to use!
Been ordering from clearly.ca for a while now. It's always easy to find what I need, service is great and the delivery is fast.
It is always great! Thank you clearly for having a good comfortable eye contact, safe for my eyes and I loved the gummy bears candy
Clear frames turned out to be white, unfortunately I will never wear them. Out a lot of $. The sunglasses were just lovely though.
Contacts arrived within two days exactly as ordered. I have been using Clearly for the past 24 months and have no intention of shopping elsewhere.
Received my contacts in a timely manner. Easy to order online. I am enjoying the product. Will be ordering again when my supply gets low.
Placed the order and in a couple days had my stock on hand I except nothing less as it has been very nice dealing with a this company
Very happy with how fast I received my contacts. Some packaging looks to have a little wear and tear, but the lenses I opened were fine
I have used clearly forever, my orders usually take less then 2 days to receive, they have a great return policy in place for glasses
Hi Dianna, thanks so much for your review! We really appreciate the feedback--and more importantly your continued support over the years! We hope to 'see' you again soon! -Team Clearly
My first glasses through Clearly but it won't be the last! Quality product at a great price! Had them about 10 days after the order!
Thanks so much for your review, John! We really appreciate the feedback, and kind words! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I have used Clearly for years and love how easy it is to get a new set of contacts when I'm in a rush
Brand new contact wearer- I was a little intimidated by the ordering process but Clearly made ordering super easy!
They also arrived before expected!
Usually I receive my contacts with in a week this time they were delayed. I almost ran out of lenses before the order came.
We're truly sorry about this experience and appreciate your feedback, Farah! We sometimes experience a small delay due to the current COVID-19 situation lately, and are working hard for our customers to receive their order as quickly as possible. We're glad to hear that they arrived before you ran out of contacts and appreciate your loyalty! Thank you so much! - Team Clearly
Needed another round of lenses and the order was sent extremely fast. And I received some discounts too! A happy customer yet again.
Thank You!
Even if my first package was lost, they quickly set up for a new shipment and in two days I got my order delivered.
Awesome!
Glasses were of good quality for the price I paid, they do tend to slip off my nose quite a bit but otherwise they are fine.
Sorry to hear the frames are a bit loose Nadia! If you're finding that the frames are genuinely to big (completely falling off while walking, working etc.) you can always avail yourself of our awesome 14 day (60 days during COVID) return policy for eyeglasses that are in their unworn condition. However, if you feel they are good, just a bit loose, some fine tuning can make a world of difference, and is something you can do yourself at home! Check out our helpful blog for tips on how to easily (and carefully) adjust your frames at home yourself; https://www.clearly.ca/thelook/how-to-adjust-glasses. We hope this helps, and look forward to 'seeing' you again real soon! - Team Clearly
So easy to order and received my contacts within a few days. Thank you, Clearly, for helping me scratch this off my to-do list!
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Hi Daniel, thanks so much for your review and feedback! We really appreciate it, and we hope to 'see' you again soon! -Team Clearly