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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Stacey A.
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Initial experience, excellent!
September 5, 2021

On the suggestion of a colleague I decided to try out Clearly for my contact lens refill order. I'm quite pleased! No fuss, good price, easy to use!

Date of experience: September 5, 2021
Canada
1 review
0 helpful votes
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Good service
May 21, 2021

Been ordering from clearly.ca for a while now. It's always easy to find what I need, service is great and the delivery is fast.

Date of experience: May 21, 2021
Canada
1 review
0 helpful votes
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Clearly eye contacts dayly
July 9, 2021

It is always great! Thank you clearly for having a good comfortable eye contact, safe for my eyes and I loved the gummy bears candy

Date of experience: July 9, 2021
Canada
1 review
0 helpful votes
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Quick service
November 17, 2020

Clear frames turned out to be white, unfortunately I will never wear them. Out a lot of $. The sunglasses were just lovely though.

Date of experience: October 18, 2020
Canada
1 review
0 helpful votes
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5 stars
July 16, 2021

Contacts arrived within two days exactly as ordered. I have been using Clearly for the past 24 months and have no intention of shopping elsewhere.

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Excellent
September 7, 2021

Received my contacts in a timely manner. Easy to order online. I am enjoying the product. Will be ordering again when my supply gets low.

Date of experience: September 7, 2021
Canada
1 review
0 helpful votes
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Good but
July 9, 2021

This order arrived over a month ago (on time) and i have received countless surveys and follow up emails. The contacts are great but settle down.

Date of experience: July 9, 2021
Canada
1 review
0 helpful votes
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Fast & Easy
October 25, 2020

Placed the order and in a couple days had my stock on hand I except nothing less as it has been very nice dealing with a this company

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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Great prices, fast service
October 26, 2020

Very happy with how fast I received my contacts. Some packaging looks to have a little wear and tear, but the lenses I opened were fine

Date of experience: October 26, 2020
Jane S. Clearly Rep
over a year old

Hi Daniel, thanks so much for your review and feedback! We really appreciate it, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Dianna I.
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Always exceed expectations
October 26, 2020

I have used clearly forever, my orders usually take less then 2 days to receive, they have a great return policy in place for glasses

Date of experience: October 26, 2020
Jane S. Clearly Rep
over a year old

Hi Dianna, thanks so much for your review! We really appreciate the feedback--and more importantly your continued support over the years! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
Follow John P.
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Great glasses, fast delivery!
August 28, 2020

My first glasses through Clearly but it won't be the last! Quality product at a great price! Had them about 10 days after the order!

Date of experience: August 28, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, John! We really appreciate the feedback, and kind words! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Jerome X.
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Simple and quick
July 10, 2021

I have used Clearly for years and love how easy it is to get a new set of contacts when I'm in a rush

Date of experience: July 10, 2021
Canada
1 review
0 helpful votes
Follow Darrin I.
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Top notch in store service to quickly identify with me the style of glasses that worked for me and a simple online ordering process

Date of experience: May 2, 2021
Canada
1 review
0 helpful votes
Follow Rae P.
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So Easy!
July 29, 2021

Brand new contact wearer- I was a little intimidated by the ordering process but Clearly made ordering super easy!
They also arrived before expected!

Date of experience: July 29, 2021
Canada
1 review
0 helpful votes
Follow Farah W.
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A little slow
September 23, 2020

Usually I receive my contacts with in a week this time they were delayed. I almost ran out of lenses before the order came.

Date of experience: September 22, 2020
Samuel H. Clearly Rep
over a year old

We're truly sorry about this experience and appreciate your feedback, Farah! We sometimes experience a small delay due to the current COVID-19 situation lately, and are working hard for our customers to receive their order as quickly as possible. We're glad to hear that they arrived before you ran out of contacts and appreciate your loyalty! Thank you so much! - Team Clearly

Canada
1 review
0 helpful votes
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Great as always!
July 18, 2021

Needed another round of lenses and the order was sent extremely fast. And I received some discounts too! A happy customer yet again.

Thank You!

Date of experience: July 18, 2021
Canada
1 review
0 helpful votes
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Great customer service
July 19, 2021

Even if my first package was lost, they quickly set up for a new shipment and in two days I got my order delivered.
Awesome!

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Nice Style
November 5, 2020

Glasses were of good quality for the price I paid, they do tend to slip off my nose quite a bit but otherwise they are fine.

Date of experience: November 5, 2020
Angela C. Clearly Rep
over a year old

Sorry to hear the frames are a bit loose Nadia! If you're finding that the frames are genuinely to big (completely falling off while walking, working etc.) you can always avail yourself of our awesome 14 day (60 days during COVID) return policy for eyeglasses that are in their unworn condition. However, if you feel they are good, just a bit loose, some fine tuning can make a world of difference, and is something you can do yourself at home! Check out our helpful blog for tips on how to easily (and carefully) adjust your frames at home yourself; https://www.clearly.ca/thelook/how-to-adjust-glasses. We hope this helps, and look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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AMAZING!
February 27, 2022

I love clearly as always :) but this time they even included a pack of gummy bears and a gift card to hello fresh! Super cute

Date of experience: February 27, 2022
Canada
1 review
0 helpful votes
Follow Aimee B.
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Easy and fast!
November 5, 2020

So easy to order and received my contacts within a few days. Thank you, Clearly, for helping me scratch this off my to-do list!

Date of experience: November 5, 2020

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231