Prompt service. Contacts as described, I received them before I got the confirmation that they were shipped about 24 hrs after ordering.
Always correct, always kept informed if there is a delay, arrives exactly as ordered. Have been with Clearly for over 10 years.
I was running out of eyes so I quick ordered them and poof they were here in my mail box! Thanks clearly
The contacts don't fit very well as they move around my eyes quite a bit I'm having a hard time wearing them
Hi Linda, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. They will measure the diameter and base curve of your eye and may give you trial lenses based on your contact lens fitting, medical history, and eye exam. We will be in touch with you shortly to offer personal assistance. - Team Clearly
Like the title says, it was a great experience shopping with Clearly. Saved a bunch of money and received my products promptly!
Hi Roger, thanks so much for the review and feedback! We're so glad to have been able to provide you with great products at affordable prices, and we look forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Everything went well I have already filled this I am satisfied with the glasses and service thank you is there a problem?
Hi Krystyna! Thanks again for your review! We're glad to hear that everything went well with your order, and we're looking forward to 'seeing' you again soon! If there's anything else we can assist with, please feel free to reach out! - Team Clearly
Always have a good experience with clearly. Have been using their glasses for many years now and will continue to do so.
Hi Regina, thanks so much for your review and your continued support since 2010! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Extremely uncomfortable. They burn your eyes the first few minutes (even after rinsing them thoroughly). For sure the worst purchase with contacts.
What a terrible experience, Maria! We're truly sorry and concerned to hear that you had such a trouble with your new contact lenses! Since not all contact lenses fit all eyes, we always recommend to consult your eye doctor if you wish to try new contact lenses, to make sure that they will be suitable for your eyes. We're concerned to hear that this happened, especially if you had a valid prescription for the specific brand of contact lenses you ordered, and we'd love to provide further support and make things right! A member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
Excellent service. Received glasses in timely fashion as promised. I am going to order 2 more pair of glasses. Love using Clearly!
Pleased with the product and packaging. Shipping is also quick, and couriers wait when delivering my package to ensure I receive it.
I got my contacts within a week or ordering! Plus they gave be gummy bears as a bonus! Top itch customer service
Buying from clearly is a hub for getting our needs for wide range of contact lenses at great prices with excellent service
Thank you for processing my order in an efficient manner. I received notifications about the delivery details every step of the way.
First time ordering with Clearly, and it worked out great! Glasses fit well, they're good quality, comfortable and were a decent price.
Hi Julie, thanks so much for your review! We really appreciate the rating and such thorough feedback. We know buying glasses online for the first time can be quite the leap of faith! We're so glad to hear you're enjoying your new glasses. We hope to 'see' you again soon! -Team Clearly
Glasses are good for the price but they don't fit well, do miss the personal sizing that I normally get in store
I have tried a lot of contacts over the years. These are the best monthly ones for keeping eyes moist & comfortable.
Reordering my standard lenses, my experience was as per usual. Shipping used to be free though, disappointed the cost has increased.
Thank you for your review and feedback Natalie. We recommend checking www.clearly.ca/coupon-codes when placing an order to check for any 'free shipping' promotions as well as check out all the currently running promotions we have available so you can get the best bang for your buck! If there's anything else we can help with, please feel free to reach out! -Team Clearly
I love that you still will price match with competitors. I always want to support your brand so this is helpful!
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for your review, Ayla! We're really proud of the great value and super convenience we can bring to your contact lens experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly