Great service I was happy with my glasses they arrived without any issues and I paid a fair price for them.
Clearly is my go-to for contacts. Prompt delivery and love how they save my info so I can just reorder quickly
Great customer service rep Lindsay helped me place my order and they arrived quickly. The contacts have been great as well.
My experience has been wonderful. Very reasonable prices and my order always arrives within a day or two of placing it.
Excellent quality for a great price. I've been using clearly for at least ten years and have yet to be disappointed
Thanks so much for your review! We really appreciate the kind words, and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Ordered two pairs of glasses and they both fit great. Prescription is bang on and way cheaper than the local store.
Thanks so much for your review, Nigel! We're so glad to see you tried us out for the first time, and are enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I received my order on the ast coat just 10 days after placing it. The glasses are great and fit well
Thank you so much for your review! We're truly happy to hear that you are satisfied with your order and our service, and please don't hesitate to let us know if there is anything we could do to create a 5 star experience! - SH
Took only a few clicks to refill my order and I got the product in a couple of days. Excellent service
Thanks so much for your review, Allan! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
I was worried I'd ordered my contacts too late for a vacation but they were on my desk the next day!
We're truly happy to hear that you enjoyed our fast delivery, Jan! Thank you so much for your review! - Team Clearly
Omg the amount of e-mails I get asking for reviews. No you get 1 star. Leave me alone with your spam
Thanks for taking the time to leave us a review, Stephanie. Your feedback is really important to us! It allows to see if we have fallen short and we appreciate the opportunity to reach out to see how we could make things right. We apologize for any inconveniences! - Team Clearly
Friendly staff! Very patient throughout the process. I didn't have to wait too long for my glasses to be shipped either.
All went well produced arrived early and best of it's what I ordered will reorder when it's time with no hesitation
I've been ordering my contact lens from Clearly for years. It is easy to order/re-order and the delivery is very fast.
Thanks so much for your review, Chang! We really appreciate the feedback, and your continued support over the years. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Clearly contacts had super fast delivery to Canada and great quality! They even added some candy to the packaging. Very pleased
Thank you for going above and beyond! I was surprised to see the extra care you put into shipping your products.
My go to for affordable frames and lenses. Blue filter is highly recommended for anyone who stares at screens all day.
Thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
Re-ordered through one of yr nice ppl. I messed up on reading the +- of my mom's prescription. All good now!
Thank you for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Very easy to order for 1st timer, arrived very quickly, great prices. I will definitely be using your company again! Thanks!
Great return experience despite me having made a mistake when selecting the lenses. Then bought another pair and they work great.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Hi Courtney, thank you for the great rating and review! We're glad to hear that you're enjoying our speedy services, and we're looking forward to 'seeing' you again real soon! - Team Clearly