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How would you rate Clearly?
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Canada
1 review
0 helpful votes
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I'm in love!
January 30, 2021

I absolutely love my glasses! They fit perfectly! I will definitely order again and have already recommended Clearly to numerous people.

Date of experience: January 30, 2021
Canada
1 review
0 helpful votes
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Wearing em
October 4, 2020

Easy fun to try on-Just think my progressive portion would have been suitable in a different frame - hard to know that

Date of experience: October 4, 2020
Canada
1 review
0 helpful votes
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Excellent service!
June 19, 2021

And usual, Clearly has delivered my contacts in a timely manner and with absolutely no hassles or problems. Love this company!

Date of experience: June 19, 2021
Canada
1 review
0 helpful votes
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Prompt
August 5, 2021

This is my second purchase from clearly. Delivered within three days just like the first time. Will order again next time.

Date of experience: August 5, 2021
Angela C. Clearly Rep
over a year old

Hi Jo! Thanks for your review and feedback! We love surprising our customers with our speedy services, and we're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Highly Recommended
June 25, 2021

I have been ordering contacts from Clearly foe several years. Always fast delivery and great prices. Thanks for the great service.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Great service, fast shipping
June 25, 2021

Ordered twice with Clearly now, each time I received my order within 2 business days. Will continue to order through them!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Clearly service is just great.
September 1, 2020

My problem is I chose the wrong size frames. They are a little too big. Dang. But I'm sure I can make them work. Next I'll order my contacts

Date of experience: September 1, 2020
Angela C. Clearly Rep
over a year old

We're sorry to hear the 'Love' frames are a bit to big Diane! We'd love to help you out with this! If they just need a little fine tuning, we can suggest taking them to a local optical store to have them adjusted, or something you can do (carefully) at home yourself! Here's some helpful tips that you can use which can make a world of difference for you; https://www.clearly.ca/thelook/how-to-adjust-glasses. If you're thinking the frames can't be adjusted, you can always avail yourself of our great 14 day (60 day during COVID) return policy! If there's anything else we can help with, don't hesitate to reach out! - Team Clearly

Canada
1 review
0 helpful votes
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Faster than expected
April 16, 2022

Ordered contact lenses for the third time now.
Easy, fast, reliable - as always.
I can clearly recommend 'clearly' to anybody.

Date of experience: April 16, 2022
Canada
1 review
0 helpful votes
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Easy peasy lemon squeezy
July 14, 2021

Delivery was faster than expected. Plus they threw in some sweets which was such a nice surprise. Made my day.

Date of experience: July 14, 2021
Canada
1 review
0 helpful votes
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Arrived on time
September 5, 2021

Package was arrived on time the lenses are perfect and oh yeah thanks for the little bear candy I liked

Date of experience: September 5, 2021
Canada
1 review
0 helpful votes
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Clearly Review
December 16, 2021

Was slow ordering through fed ex but in the future will go with canada post but overall a good experience.

Date of experience: November 16, 2021
Angela C. Clearly Rep
over a year old

We're truly sorry for any delays encountered with your order DJ.We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we'd really love to reach out to you directly to see how we can help with this. Thank you for your patience, and for providing us with your review. We truly appreciate it. - Team Clearly

Canada
1 review
0 helpful votes
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Amazing price and service
October 22, 2020

Been ordering for years. Love the websites easy to navigate design, biggest selling point is the prices and deals though.

Date of experience: October 22, 2020
Angela C. Clearly Rep
over a year old

Thank you for the fantastic rating and review David! We appreciate your continued support for us throughout the past few years, and we're looking forward to many more years to come! - Team Clearly

Canada
2 reviews
0 helpful votes
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Great service
September 30, 2020

It was my first time ordering and the glasses didn't fit properly. Clearly resolved my issue quickly. Great customer service!

Date of experience: August 27, 2020
Canada
1 review
0 helpful votes
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Always nice
July 17, 2021

Second time that I purchase my contacts on Clearly and both times it arrived the next day! Easy and fast!

Date of experience: July 17, 2021
Angela C. Clearly Rep
over a year old

Hi Emylie! Thank you for your review and feedback. We truly appreciate it, and we're so glad to hear that you're enjoying our speedy services! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Review
August 15, 2021

Got my order, it was a little later than originally expected but your notification of the delay was greatly appreciated!

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Samuel H. Clearly Rep
over a year old

We're truly sorry to hear about the delay with your order, and are happy to read that you appreciate our communication and notifications about its status! We'd love to help further and a member of our customer care team will be reaching out shortly to provide support and make things right. - Team Clearly

Canada
1 review
0 helpful votes
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Quick deliver, great product
October 20, 2021

Quick and easy to use website, good communication about my order status throughout process and safe delivery of fragile product

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Always great service!
September 11, 2021

Easy website to use, and always quick delivery! I've been using clearly contacts for 8+ years and they never disappoint!

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Excellent service
September 9, 2021

Not only was my order exactly what I wanted, it arrived a day earlier than I expected. Well done, Clearly.ca!

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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I love Clearly.ca
January 15, 2021

The girl who helped me place my order was very nice and helpful
My glasses came fast
Quality is excellent

Date of experience: January 15, 2021
Angela C. Clearly Rep
over a year old

Hi Arlette, thank you for your great review and feedback. We're proud to be able to provide quality products at great prices for all, and we're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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I always buy from Clearly
September 11, 2021

Real easy to order online and shipping is really fast. Last order they included a little treat which was nice.

Date of experience: September 11, 2021

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231