Clearly

I've been with Clearly for years. They don't give me problems, and their service is easy, quick and best of all, consistent. And as for that surprise? A small pack of gummy bears! Totally brightened up my day :)

After ordering my glasses, shipment was quick didn't have to wait to long. I bought 2 pairs, the non prescription pair are really nice and my other pair that Clearly put on the prescription were satisfactory, I thought this pair would be bigger then what I tried on virtually, but not quite. I do like them, and tend to wear these the most. The only thing that bugs me a bit are the cleaning clothes provided. They do not tend to clean the lenses well. If there is any way I can get a cloth or a recommendation on how to go about cleaning them better, that would be appreciated. Other than this, my overall experience is satisfactory.

Have had excellent success in ordering reasonably priced contact lenses and glasses from Clearly Contacts.(especially during sale time!) Last fall ordered new glasses for my husband and after trying, unsuccessfully, to adjust to them we recently emailed Clearly contacts (5 months later) and asked if we were able to return. Not a problem and they were very apologetic that the glasses didn't work out. Throughout the process they kept us informed of when the glasses were received and our expected credit. Very professional and top quality service. Have recommended to many of our friends and family and they too have been pleased.

No reason to pay extra $$ by shopping in a store. (although they do have locations in the Vancouver area)

I've been wearing contacts for 16 years. These are pretty good, more comfortable than many other non-night/day contacts I've worn. Have been wearing this brand for 1.5 months now, taking them out at night. I don't like the feeling the next morning when I try to wear them overnight but I always had an issue with dry eyes. I originally was supposed to get lasik but hoping I could adjust to wearing these a full week. If I can update I will!

Ordered Feb 2nd, 2024 and paid $401 for my glasses. I never received them and was told I would receive a refund. Well, they just took another $300 yesterday and put me into overdraft. I've paid $700 for glasses I didn't receive, and no one cares. I've talked to 12 different people who've told me 11 different things, the last being that I would be refunded $400 for the glasses I didn't receive. Instead they STOLE another $300 from me and my glasses are still no where to be found. I'm on Maternity Leave. They literally stole the formula out of my baby's mouth. Get your glasses from a place that actually cares so you don't end up as stressed and upset as I am. Save yourself, this company doesn't care about their customers at all. It's all about the $$$. They're stealing from someone on Mat Leave collecting EI. This is not OK, but they're not worried about my $700 or my glasses. Eyebuydirect has way better customer service and doesn't take money out of my account for no reason, without notifying me. And their frames are way nicer.

It's been said all over every review multiple times - The quality of their glasses are not worth 25 cents, let alone the $$ they charge. I ordered a pair of computer glasses from them about a month ago. When they arrived I was appalled to see what they actually sent! The glasses and frames were made of the cheapest plastic. After 4 weeks of infrequent wear, I noticed cracks in the frames - hence I'll be ordering new glasses again very soon since the very act of putting them on my face is making them break. Will most definitely not be ordering from clearly.ca. The product I received could have been bought at a dollar store.
Bottom line - the quality of glasses and frames are very poor. If you want something truly temporary (less than a month) and not all that cheap - then buy from these guys. If you want to wear glasses for more than a month, then order from other reputable online eyeglass providers.

I paid for anti fog lenses and all I got was a basic, regular lenses. Yes, it is way easier to clean than most lenses but it still fogs pretty bad, specially if you are using masks... Update...

Megan W. From Clearly reached out, heard my frustrations and exchanged my glasses to my old anti reflective lenses. All this in a week. I'm really surprised and satisfied how great Clearly customer service was. Impressive, would buy again from you guys in a heartbeat.