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It's been said all over every review multiple times - The quality of their glasses are not worth 25 cents, let alone the $$ they charge. I ordered a pair of computer glasses from them about a month ago. When they arrived I was appalled to see what they actually sent! The glasses and frames were made of the cheapest plastic. After 4 weeks of infrequent wear, I noticed cracks in the frames - hence I'll be ordering new glasses again very soon since the very act of putting them on my face is making them break. Will most definitely not be ordering from clearly.ca. The product I received could have been bought at a dollar store.
Bottom line - the quality of glasses and frames are very poor. If you want something truly temporary (less than a month) and not all that cheap - then buy from these guys. If you want to wear glasses for more than a month, then order from other reputable online eyeglass providers.
Would give it zero rating if I could. Save your money, product is from Singapore. Poorly made, nothing like the pictures, sizing is way off. Looks like a 5 year old put it together. Not an orthopaedic shoe at all. They won't respond to email and returning them is out of the question due to shipping costs.
Great Website Experience - Awful Call in Experience
The site is easy, prices are amazing, offers are great, payment process is super fast!
But - your transaction better be straightforward, your trip better run smooth and for heavens sake don't call them or have any questions, since their actual customer service support is garbage.
I had one question - just one- "could we upgrade our ticket". The customer service rep i spoke to had the worst grasp of the English language, the call center was super noisy and it took me a full 10 minutes to explain what I wanted only to have her answer something that I did not ask- clueless - and almost cancelled our tickets on us - seriously FlightHub? Stop using Indian call centers to handle your customers.
So buyer beware - customer service is abysmal.
The rewards they offer for purchasing cards is a scam. Dont buy into it. Support is useless cuz they just spew nonsensical words at you.
Dear Msmarkos,
As per investigation, we noticed the said bonus items are only available for the selected NCoin codes upon redemption. This implies that only certain or portion of the card code is eligible for the bonus item. If you are eligible for a bonus item, you will be asked to select the given bonus item after applying your NCoin code to your account.
Please refer to the link below and read the redemption guide.
http://us.ncsoft.com/en/gamecard/
Hope the above clarifies your doubt and if you wish to know further on the bonus item, you may contact the official game support to seek for assistance, http://us.ncsoft.com/en/support/
For any issues or inquiries, you may contact us at customer service Live Chat, https://goo.gl/RnRlUb
Thank you.
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We're so sorry you had that experience! We take quality concerns incredibly seriously (and have a 365 day warranty!) and would love the chance to make this right - just reply here with your order number so we can reach you to you directly! - Team Clearly