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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Fiona C.
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Excellent service
September 12, 2020

I love it because I had no hassle about prescriptions and it was quick and easy. My son's contact lenses arrived in time and no issues. Will definitely order again

Date of experience: September 12, 2020
Canada
1 review
0 helpful votes
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I received my order on time
September 3, 2021

I'm happy with the experience. My order arrived on time and it was in good condition.no issue with the order. I will definitely recommend clearly to my friends and family.

Date of experience: September 3, 2021
Canada
1 review
0 helpful votes
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Amazing
August 19, 2021

Amazing service and great pricing will buy again I love their contact they are great in your eye and you don't get buggy eyes after just one day and I also got 60 pairs great pricing and service

Date of experience: August 19, 2021
Canada
1 review
0 helpful votes
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Prompt delivery
July 29, 2021

I was pleasantly surprised as I had waited last minute to order. My order arrived sooner than expected, and I was able to have contacts for a special event. Yay!

Date of experience: July 29, 2021
Canada
1 review
0 helpful votes
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Excellent experience!
December 31, 2021

I am so happy with these glasses! Purchased both a pair of name brand prescription sunglasses and clearly brand glasses and they are both perfect! I would definitely recommend :)

Date of experience: December 31, 2021
Canada
1 review
0 helpful votes
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Good buy
January 31, 2021

The pair arrived on time, as good as expected, enjoy wearing it every day! Will keep shopping at Clearly for sure as long as they keep up their good work!

Date of experience: January 31, 2021
Canada
1 review
0 helpful votes
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Great!
August 5, 2021

Easy to order, fast service and got a good price. You make it so easy to get a copy of my invoice so I can make a claim. Always have good promo's. A few to many emails so less would be ideal.

Date of experience: August 5, 2021
Canada
1 review
0 helpful votes
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As expected
October 30, 2020

The order came quickly and I got exactly what I ordered. The unfortunately the product I selected does not work for me. I hope to return the unopened box so I can try something different

Date of experience: October 30, 2020
Angela C. Clearly Rep
over a year old

Hi Ryan, thanks for the review! We're glad to hear that you're order was received quickly and safely. We'll be more than happy to help you with this! Keep an eye on your inbox for a DM from us! - Team Clearly

Canada
1 review
0 helpful votes
Follow Nariman Z.
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Good quality
January 12, 2022

I ordered two glasses and they arrived around the same expected delivery date. The quality is very good and the colors are the same how it appears on the website. Very happy with my order.

Date of experience: January 12, 2022
Eleni B. Clearly Rep
over a year old

Thanks for leaving a review! Just let us know if there's more we could do to push the envelope and really earn a five star rating. We hope both pairs are a great fit (and if they need any tweaks, be sure to reference our helpful video guide: https://www.clearly.ca/thelook/how-to-adjust-glasses/) - Team Clearly

Canada
1 review
0 helpful votes
Follow Ayaha U.
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Great service!
June 28, 2021

I was having issues finding my contact prescription and their online help chat was able to help me figure out what to ask my optometrist for and then order the best contacts for my situation!

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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A-1
February 7, 2021

I'm very satisfied, I will order again, just wish that when you have a coupon, you can never get to use cause it's that or the free shipping, for the price, shipping should be free

Date of experience: February 7, 2021
Canada
1 review
0 helpful votes
Follow Himadri Y.
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Affordable and an awesome pair of glasses
May 20, 2021

I loved the colour and design the pair I bought. They were delivered on time and the whole experience was really great! I will definitely now bu glasses from this site now.

Date of experience: May 20, 2021
Canada
1 review
0 helpful votes
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Awesome choices! Awesome service!
December 13, 2020

The only place to shop for contacts! I wear coloured contacts of a certain brand. I can only find them here! I've been buying my contacts here for years and will continue for years with these prices!

Date of experience: December 13, 2020
Canada
1 review
0 helpful votes
Follow Colette W.
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Contacts hurt my eyes
August 8, 2021

I have tried to get in touch with customer service to return the contacts. My eyes seem to be reacting to them and I had to discontinue wearing them after 4 days.

Date of experience: July 9, 2021
Jane S. Clearly Rep
over a year old

Hi Colette, we're sorry to hear about this experience! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
Follow shan Z.
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It was very easy to order and got good
January 20, 2021

It was first time so i was scared how the glasses will fit and loo, but it was good except i feel it is little bit loos frame.
Otherwise all were good.

Date of experience: January 20, 2021
Angela C. Clearly Rep
over a year old

Welcome Shan! Thanks for taking a chance on us! We aim to making sure our website is as easy as possible to navigate through, as well as the entire ordering process from choosing your frames, to receiving them, so we're glad to hear you found it just that! We're sorry to hear that the frames are a bit loose for you. Some gentle manipulation of the frames can make a world of difference, and is even something you can do at home! See our helpful blog article for a guide on adjusting your temples here:. https://www.clearly.ca/thelook/how-to-adjust-glasses. We hope this helps! If there is anything further we can assist you with, please feel free to reach out! - Team Clearly

Canada
1 review
0 helpful votes
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Good
July 13, 2021

Order process was quick, singed up and made an account. The offers was nice and I got to save money on my first order. The shipping was good! Product came on time.

Date of experience: July 13, 2021
Canada
1 review
0 helpful votes
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Good but took long and delays
September 27, 2021

Got everything. Took a very long time compared to what I was told though. Was told I would get it the day I called to see, was told that 3 times and never happened. Came eventually though.

Date of experience: August 28, 2021
Isabella D. Clearly Rep
over a year old

Hi Amy, thank you for your review. We're sorry to hear of this delay with your order. We would like to see how we could provide further assistance. We will be in touch with you shortly! Thanks for your patience. - Team Clearly

Canada
1 review
0 helpful votes
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Great Service!
August 29, 2021

I was pleased with the efficiency and timely manner my order was handled. Although I had a bit of a wait as the suppliers needed some extra time, I was kept in the loop along the way.

Date of experience: August 29, 2021
Canada
1 review
0 helpful votes
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Awesome service
May 12, 2021

I was so impressed with how quickly my order was delivered after I placed it! It came within two days. It was a very easy process and I will definitely continue to order my contacts this way.

Date of experience: May 12, 2021
Canada
1 review
0 helpful votes
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Fast and easy
May 16, 2021

I love ordering from clearly. I always forget to order my contacts before I get to the end of the box and clearly is so fast, I have never had an issue.

Date of experience: May 16, 2021

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231