I love it because I had no hassle about prescriptions and it was quick and easy. My son's contact lenses arrived in time and no issues. Will definitely order again
I'm happy with the experience. My order arrived on time and it was in good condition.no issue with the order. I will definitely recommend clearly to my friends and family.
Amazing service and great pricing will buy again I love their contact they are great in your eye and you don't get buggy eyes after just one day and I also got 60 pairs great pricing and service
I was pleasantly surprised as I had waited last minute to order. My order arrived sooner than expected, and I was able to have contacts for a special event. Yay!
I am so happy with these glasses! Purchased both a pair of name brand prescription sunglasses and clearly brand glasses and they are both perfect! I would definitely recommend :)
The pair arrived on time, as good as expected, enjoy wearing it every day! Will keep shopping at Clearly for sure as long as they keep up their good work!
Easy to order, fast service and got a good price. You make it so easy to get a copy of my invoice so I can make a claim. Always have good promo's. A few to many emails so less would be ideal.
The order came quickly and I got exactly what I ordered. The unfortunately the product I selected does not work for me. I hope to return the unopened box so I can try something different
I ordered two glasses and they arrived around the same expected delivery date. The quality is very good and the colors are the same how it appears on the website. Very happy with my order.
Thanks for leaving a review! Just let us know if there's more we could do to push the envelope and really earn a five star rating. We hope both pairs are a great fit (and if they need any tweaks, be sure to reference our helpful video guide: https://www.clearly.ca/thelook/how-to-adjust-glasses/) - Team Clearly
I was having issues finding my contact prescription and their online help chat was able to help me figure out what to ask my optometrist for and then order the best contacts for my situation!
I'm very satisfied, I will order again, just wish that when you have a coupon, you can never get to use cause it's that or the free shipping, for the price, shipping should be free
I loved the colour and design the pair I bought. They were delivered on time and the whole experience was really great! I will definitely now bu glasses from this site now.
The only place to shop for contacts! I wear coloured contacts of a certain brand. I can only find them here! I've been buying my contacts here for years and will continue for years with these prices!
I have tried to get in touch with customer service to return the contacts. My eyes seem to be reacting to them and I had to discontinue wearing them after 4 days.
Hi Colette, we're sorry to hear about this experience! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
It was first time so i was scared how the glasses will fit and loo, but it was good except i feel it is little bit loos frame.
Otherwise all were good.
Welcome Shan! Thanks for taking a chance on us! We aim to making sure our website is as easy as possible to navigate through, as well as the entire ordering process from choosing your frames, to receiving them, so we're glad to hear you found it just that! We're sorry to hear that the frames are a bit loose for you. Some gentle manipulation of the frames can make a world of difference, and is even something you can do at home! See our helpful blog article for a guide on adjusting your temples here:. https://www.clearly.ca/thelook/how-to-adjust-glasses. We hope this helps! If there is anything further we can assist you with, please feel free to reach out! - Team Clearly
Order process was quick, singed up and made an account. The offers was nice and I got to save money on my first order. The shipping was good! Product came on time.
Got everything. Took a very long time compared to what I was told though. Was told I would get it the day I called to see, was told that 3 times and never happened. Came eventually though.
Hi Amy, thank you for your review. We're sorry to hear of this delay with your order. We would like to see how we could provide further assistance. We will be in touch with you shortly! Thanks for your patience. - Team Clearly
I was pleased with the efficiency and timely manner my order was handled. Although I had a bit of a wait as the suppliers needed some extra time, I was kept in the loop along the way.
I was so impressed with how quickly my order was delivered after I placed it! It came within two days. It was a very easy process and I will definitely continue to order my contacts this way.
I love ordering from clearly. I always forget to order my contacts before I get to the end of the box and clearly is so fast, I have never had an issue.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 4th among Contact Lenses sites.
Hi Ryan, thanks for the review! We're glad to hear that you're order was received quickly and safely. We'll be more than happy to help you with this! Keep an eye on your inbox for a DM from us! - Team Clearly