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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Ive orderd the same contacts for over a year, and the lst two boxes have had 1 (out of three) damaged contacts. I always have two correct ones left over (in the box) but i feel like im not getting my money's worth.
My order arrived as expected and so far there are no issues with the product
Everything was great. Discounts, quality and delivery
These contacts are the best price I've found and great quality. They are a bit softer than the other monthly contacts I've had before, so they're more bendy which makes them slightly more finicky to put in but easier to take out. The only thing to note is you have to check the prescription on each contact if you have a different measurement on each eye or an astigmatism as they don't mark the box as left or right eye.
I have been using clearly fir my contacts for about 8 years. I am very happy with the service and the website is easy to use.
We're truly sorry about this experience! All our contact lens orders have been subject to handling fees over the last few years, and we're concerned to hear if there was any new additional fee on your recent order. We want to help, and a member of our customer care team will be contacting you shortly to provide further support. - Team Clearly
My order was processed and shipped quickly. I enjoy dealing with Clearly.ca because my preferred brand is usually in stock.
I was hesitant to get a new pair. I haven't worn any in years but they were very comfortable.
Welcome back Scott. We thank you for your review, as well as being such a loyal and wonderful customer of ours throughout the years! We appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Expected shipping to be over 1 week by the system. I was slightly upset.
However, I received my order in under 3 days. Unbelievable! British Columbia to North York in 3 days! Fantastic
Ordering contacts was easy and affordable. Good service.
I got a free pair of sunglasses with my regular contact lens order. What's not to love about that?
Always satisfied! My contacts are always delivered in the time frame given!
I will continue to order from Clearly.ca as my contacts arrived quickly and in great condition. I like how they have a variety of different brands to choose from. Claiming the order on my insurance was also quick and easy as they are registered as an issuer in the system.
I ordered online. Very easy and received my order in a week.
I have been a return customers, for many years. Love the ease of ordering and getting them within days right to my door!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us, Ashley! We're sorry to hear of these inconveniences. Your eye health is really important to us. Someone from our customer care team will be in touch shortly to offer further support. Thank you for your patience! - Team Clearly