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ClearlyReviews 5,182

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Why the glaases
July 16, 2021

I don't know what the UV protection is on them. I realize you sent me them free. But I don't know where I could wear them if they are safe in the sun. I would've rather had five or 10 more dollars off my purchase

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
Eleni B. — Clearly Rep
over a year old

We really appreciate your taking the time to leave a review! Any sunglasses we send should provide full UV protection, but we've passed that as a labelling suggestion to the team to assuage any concerns for future promotions and can confirm that that includes these 'free gift with purchase' sunnies too! We'll also see what we can do to provide a little extra value on this order beyond the complimentary sunglasses. Thanks again for the feedback - we'll be in touch! - Team Clearly

Canada
1 review
0 helpful votes
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6 months worth of contact lenses
June 16, 2021

I got it exactly as described, delivery was quick and fit in my mailbox

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Excellent! Arrived quickly and contact super comfortable!

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Great Service
June 16, 2021

Easy to navigate website, good prices and lots to choose from. Check out process was easy and my contacts arrived earlier than I expected. Well packaged. Unfortunately the contacts that I chose were probably not the perfect choice for me but I will continue to use clearly.ca.

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Love them!
June 16, 2021

The virtual try on was simple. The steps to take a selfie were easy to follow. It was simple to filter search results by shape, or size. And I got glasses that fit perfectly and look great!

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Confurmation
June 16, 2021

Thank you very much. Order received and all us good

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Fast delivery!
June 16, 2021

My contacts arrive a day after i ordered them! Ordering from Cleary never disappoints

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Simply the best
June 16, 2021

Clearly makes it incredibly simple to reorder. All my previous orders are saved and a few buttons later I'm restocked!

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Dried out contacts
July 16, 2021

I ordered two separate boxes as my prescription is different for both eyes. My box for script -4.50 the contacts dried out and caused a lot of irritation within a week or two of wearing and they're monthly contacts. I remove my contacts each night and store properly with the appropriate solution. The other box was fine.

Date of experience: June 16, 2021
Angela C. — Clearly Rep
over a year old

Hi Sarah, thank you for your review and feedback. We're truly sorry to hear that you've experienced some difficulties with your contact lenses. We'd really like to look into this and assist you further, so we'll be reaching out to you directly. Thank you for your patience and understanding. - Team Clearly

Canada
1 review
1 helpful vote
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Always satisfied
June 16, 2021

Quick and efficient service. I have never had any disappointments or faulty products.
I would highly recommend Clearly for all your affordable eyewear.

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Quick and Painless Process
June 16, 2021

Hassel-free ordering process. I usually come on every few weeks to restock my contact supply. The order is processed quickly and I usually receive my order within 1 to 2 weeks given delays due to Covid.

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Great Experience
June 15, 2021

I'm really happy with my experience. Ordering was very easy and delivery was quick as well. My order was packaged so neatly as well. Much appreciated.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Easy Peazy
June 15, 2021

Very easy to order online and received the product very quickly, sooner than I anticipated!

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Fantastic Service!
June 15, 2021

Received contacts quickly... fantastic customer service!

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Great price
June 14, 2021

Great price, quality and quick shipping. Also can't be upset about a free pair of sunglasses

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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I had a great experience. Your reminder that it's time to re-order makes it a lot easier for me especially in these CO-VID times. I can just log in and place my order and then my contact lenses are delivered right to my door. Thank You

Date of experience: June 14, 2021
Canada
2 reviews
0 helpful votes
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Outstanding service
June 14, 2021

Always pleased with the service. Contacts delivered quickly.

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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Always good
June 14, 2021

That's why I keep coming back! I always love my products and they ship fast, arrive in good condition.

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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Uncomfortable.
July 14, 2021

I was excited to get these contact lenses but when they came and i used one, I found the contacts very uncomfortable and i could not manage it so I wont be using the rest of the remaining product.

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
Isabella D. — Clearly Rep
over a year old

Thank you for your feedback, Chiamaka. We're sorry to hear that these contact lenses are not working out. We'd like to take a closer look and see how we could help! Someone from our customer care team will be in touch shortly. - Team Clearly

Canada
1 review
0 helpful votes
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It took a while to get used to of online glasses ordering. However, now proceeding with other glass pairs ordering through Clearly.

Date of experience: June 13, 2021