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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Competitive prices and great selection, very satisfied and will happily order from Clearly again.
Not much to say, ordered some contacts, had them in my hand 2 days later :)
Easy to order, great prices, and fast delivery! Been using Clearly for my contacts over a few years now.
I'm very happy with my contact lenses. They are all brand name products as you would get from an optometrist at a lower price.
Shipping is free, and usually arrive in less than a week. Thank you!
I ordered PureVision Multifocal lenses and was sent Purevision 2 for Presbyopia. I called immediately to advise of the incorrect order, so they said they will resend me a new order once I return the ones received. So I immediately put them back in the mail. To my horror, when I opened the 2nd request lenses, they were the Purevision 2 for Presbyopia again. Called again requesting they send the correct lenses immediately as by this point I had no lenses for 2 weeks. I finally received the correct lenses 5 days after my complaint, which I think should have been sent immediately. Asked for a Manager to call, no one called. I have my correct lenses now, however will not order from Clearly once these are finished. Unacceptable service!
Always a 5 star experience with Cleary. Got my contacts, got a free pair of sunnies, came when expected.
Easy ordering and quick delivery. Contact lenses are comparable to any others I've tried.
Always satisfied with the service, the efficiency and the variety of products.
Clearly always delivers exactly what I order and always in time or early when it comes to shipping. They even put in a small bag of gummy bears in the box, that was such a nice surprise. They truly go above and beyond
Fantastic - good service, quick delivery - never disappoints!
I ordered contact lenses, I initially received the wrong prescription. When I phoned customer service they were very professional, empathetic, and made sure that I received the correct order free of charge. I am very satisfied with the way this was handled and will definitely shop there again.
Arrived next day and i am happy with my contacts. I will recommend to others about this.
This is my second order from Clearly, great company to deal with, I got my order on time, all went well, I have no complaints at all.
I definitely recommend it.
Every time I order contacts from Clearly the transaction is easy and the confirmation is fast. The delivery is at my door surprisingly fast considering I live in a rural area. Thanks Clearly!
Initially had to return due to the previous lenses not being for astigmatism but happy that they accepted the return.
Blessed.
Our order came much faster than expected and we loved the gummy bears once again! What a fabulous idea to spread a little cheer in these insane Covid times! Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elaine, we are terribly sorry for this disappointing experience that you had with us. Your eyewear needs are important to us and we hate to hear of this frustrating inconvenience. We really would like to see how we could make things right! Someone from our customer care team will be in touch shortly - please keep an eye on your inbox. Thank you for your patience! - Team Clearly