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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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My second last set of Rigid contacts was the best made set I've ever had. The dot on the right lens was still showing and the electric blue color for the left made it much easier to see and find. They wore a lot better so I reordered exactly the same. It was easy to just use the last order to reorder and they can sooner that expected. Only complaint I have is the first email for this survey had a broken link and with the amount of phishing emails around these days I was not happy about getting an email when my order status shows as delivered
Contacts arrived promptly, good deals, overall satisfied with this product.
Very good service all the time, thanks guys and hoping more cat up business with
A few of the contacts that are in the box were torn/ had nicks in them out of the packaging.
Hi Susanna, thank you for your feedback. We're sorry to hear of this inconvenience - we really would like to make things right. Someone from our customer care team will be in touch shortly - please keep an eye on your inbox! - Team Clearly
Timely, efficient delivery and exactly what I needed.
And usual, Clearly has delivered my contacts in a timely manner and with absolutely no hassles or problems. Love this company!
Great thank you for the great experience I will definitely order online again
Thank you for your feedback, Melissa! We're glad to hear that you had a great experience with us. Please do not hesitate to reach out to us if you have any questions or concerns - we'd love to hear how we could provide a 5-star experience! We look forward to helping you with your next order. - Team Clearly
I couldn't believe how fast my contacts were delivered. Before they arrived I was living in a blurry and sad world, but now my vision is so good that I feel like there is sunshine everyday
Thank you for your feedback, Alan. We're sorry to hear that your package didn't arrive in great condition - we apologize for this inconvenience! We're glad to see that our customer care team was able to get in touch to make things right. Thank you for your understanding. We look forward to helping you again soon! - Team Clearly
Love ordering from Clearly! Always excellent, quick service and professional quality products.
Generally my experiences with Clearly are positive. Orders arrive quickly and their customer service is excellent. This time my order was delayed because they come from the UK which is fine. I just forgot and needed my contacts quickly so I ordered some that I knew would ship locally. And because I had to 2 orders they decided to wait and ship them together so I had to go 2 weeks with no contacts… which completely defeated the point of order the cheap, "get here fast" ones. Pretty disappointing but nothing I could about it. Just be aware of where your contacts are coming from! Lol. BUT. I will say that I previously had an allergic reaction to a pair I bought and they were amazing. I got store credit and they reached out twice to check in. That, if nothing else has made me a lifelong customer. So, a shipping delay I can forgive.
Thank you for your feedback, Laura. We are glad to Hera that you have had great experiences ordering with us! We are sorry to hear of this disappointing delay with your order. Someone from our customer care team will be in touch shortly to provide further assistance. Thank you for your patience! - Team Clearly
The delivery was quick. Packaging was nice and neat. I got a bonus gummy bear which is awesome! I always buy my contacts from clearly.
Everything was great! Order was received in time. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dieter! Thank you for your feedback, we really appreciate it and will make sure to share this with our team. We are thrilled to hear that your last set of lenses worked out perfectly! Looking forward to 'seeing' you again soon! - Team Clearly