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North Carolina
1 review
0 helpful votes
Follow Mark O.
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Hired CivilTree to assist me with filing a small claims in NC. They did an excellent job assisting with this somewhat complex process. Very responsive - same day turn around. Answered every question. Status updates provided via email and on website. Actions resulted in settlement with defendant. I strongly recommend using CivilTree for assistance in any similar legal matter.

Date of experience: July 15, 2013
Canada
1 review
0 helpful votes
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For all the things you might need filed but don't know how or even where to start... civil tree is great, they do everything they say they will. Their support along the way is fabulous they get right back to you and its a tell person... I would highly recommend them to everyone I know and anyone reading this turn to civil tree let them help you help your self with your legal issues. Sincerely, Tracey Holt Boise, Idaho

Date of experience: August 4, 2013
Illinois
1 review
3 helpful votes
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Received not only assistance in filing my case in Cook County (IL) courts, but also received ongoing guidance as my case progressed, including how to navigate offers to settle prior to trial date. I could not have navigated this process without the help from the professionals at CivilTree.com

Date of experience: June 1, 2013
Pennsylvania
1 review
1 helpful vote
Follow Mark B.
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I filed a small claims case in PA in early April 2012 with CivilTree. I called them every two months to find out what the status of my case was and I was told numerous times that the Pennsylvania court system is very slow but that I should be getting word by mail within the month. After a year of this I was even given a trial date from CivilTree which never existed as I never received the hearing notice from the magistrate in the mail. When I called CivilTree, yet again, about this they told me they would give me a refund, which they promptly did. I filed the case myself, which after finding out how easy it was I should have done in the first place (it cost a lot less than what CivilTree was charging too). The district court said they never received a phone call or notice by mail from CivilTree. This place is either extremely incompetent or a scam and I would suggest to anyone looking to hire out their services just go elsewhere.

Date of experience: June 27, 2013
Texas
1 review
1 helpful vote
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Civil Tree was most efficient. I needed a $9,000 Small Claims case filed in Texas. Dealing with the court system can be frustrating, but they handled everything for me. My associate, Arbi Nazari, kept me up to date through the whole process. I highly recommend Civil Tree.

Date of experience: July 15, 2013
Washington
1 review
0 helpful votes
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The first clue that this is not legitimate company was that Civiltree has "live chat" on their website. It does not work. When I finally got a person on the phone they said they knew it did not work.

The second clue was that it was a week after paying civiltree before I could get anyone to call me back.

The third clue was that I received a notice that my small claim information had been filed in my state. Two months later I still had no notice from anyone, Civiltree or, my state courts that I had a case filed with a legitimate case number.

After four months of no action I called my credit card company and filed a complaint to get my money back. That is my experience with CivilTree.

Geoffrey Johnson
Redmond, Washington

Date of experience: August 20, 2013
California
3 reviews
8 helpful votes
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I recently used Civiltree.com to file a minor name change due to a absent parent in his life. Called various companies and legal firms and they seeking over $800 for a minor name change petition. I was referred to Civiltree by an online company and decided to use them; thank goodness I did. Civiltree not only reviewed and assisted me on my case; but the provided and drafted all the materials, pointed me to the correct venue/courthouse and stood aside me throughout the entire procedure for under $80.

Thank you!
Kayla Menehune

Date of experience: July 3, 2013
California
1 review
0 helpful votes
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I recently used Civil Tree and I couldn't be more happy with the level of service I received. They were prompt and the service was excellent, there worth every penny. I must have called them at least 5 times and I was always greeted with a friendly knowledgably advisor who understood how the court system works. I sued and won my claim of $5000. 00. Thank you civil tree for all your assistance and putting up with all the questions I had.
Sincerely
Satisfied Customer!

Date of experience: July 9, 2013
California
1 review
1 helpful vote
Follow Vi F.
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Like Tracey, I too didn't have a good experience.
Last year I contacted CivilTree to file a case for me in Yonkers NY.
When I didn't hear from them 3 months late, I called and was told that I had a 5 yr statute of limitation, but they will file it now.
Another 3 months went by and still nothing in the mail from them, so I demanded a refund.

Date of experience: December 11, 2013
Texas
1 review
0 helpful votes
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I used Civil Tree to assist me in processing a small claims case in Florida. They were awesome! The site was easy to navigate and the representative Arbi Nazari was great! He responded to all my questions, making me feel like I was the only person he was dealing with. He probably was answering several e-mails throughout his day, but he never made feel like I was asking too many questions. I highly recommend using Civil Tree.

Date of experience: July 29, 2013
New Jersey
1 review
1 helpful vote
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I wished to sue a Pennsylvania consortium in small claims court. I filed papers with Civiltree; however, after 6 months I had not received a court date. I contacted Civiltree asking the reason for the delay. I was informed that there should not have been a delay since they had filed the material 5 months previously. A check with the court(by Civiltree)indicated that the papers had not been received by the court. Civiltree refiled the papers and shortly thereafter, I was issued a court date. Upon complaint to Civiltree they believed that the court had lost the papers! After dealing with that court, I believed Civiltree. However, after compiling expenses of their own in filing, Civiltree gave me a full refund! I believe Civiltree is a very reputable agency, and if the opportunity arose, I would use their services without reservation!

Date of experience: June 28, 2013
Maryland
1 review
0 helpful votes
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Using Civil Tree to file a lawsuit was very convienient. I didn't know how to even start, where to go, taking time off etc. it seems the court systems are so slow. It was nice to know that all I had to do was gather all my evidence and facts for court and just wait for my date. I won my case, now I just need to collect the money that I was awarded by the judge.

Date of experience: August 4, 2013
California
1 review
0 helpful votes
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GOT A NOTICE OF pending Bankruptcy in Los Angeles Federal Court - The young owner, Arbi Nazarian was injured off a hit and run in Ventura, CA which was aired on the news. He was hospitalized for about 3 months causing the downfall of a great/potential company. He handled many of my cases and was a great/smart individual. The company because of him had 5 star reviews for over 10 years. He helped me and my family throughout the years... too bad this occurred to an honest business man.

Date of experience: February 10, 2014
Pennsylvania
1 review
9 helpful votes
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Thank you civiltree for assisting us with our small claims case in Florida! The service was fast, easy, very affordable as it covered all court fees and serving fees, fast responses, smart staff and a delight process saving time, gas, headache, etc.

Date of experience: November 13, 2011
New York
1 review
11 helpful votes
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I was very impressed for name change services done by civiltree (case *******) in Harris County/Houston, Texas.

Thank you for everything; I been wanting to do this for over 20 years now; you made it possible, simple, and affordable.

M. B.

Date of experience: February 11, 2011
Florida
1 review
1 helpful vote
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I paid Civiltree to file a small claims suit in Jan., heard nothing from them for 6 months. I inquired about my case and was told it was the court's fault, when in reality, they never filed. Finally in Aug. They filed, but never had the person served. When I went to the courthouse, (taking off from work) the people there acted like I was an idiot for not having the defendant served! Isn't that the reason I paid Civiltree? Now they're offering a refund... since Jan. It's now March I'd never recommend them, EVER.

Date of experience: March 7, 2013
Florida
1 review
0 helpful votes
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I used Civil Tree for a small claims case. They did nothing but waste about 2 years of my time. They claimed that the defendant couldn't be found and threatened me when I posted a negative review on another site... I wouldn't be surprised if there are many other unhappy customers that have just been bullied into keeping quiet.

Date of experience: September 29, 2011
Wisconsin
3 reviews
6 helpful votes
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This shady service dropped the ball and never informed me as to the status of the case. Took three months and had I not gone down to the courthouse to check the status, my case would have been dropped. Avoid Civil tree like the plague. A take your money and do dittly squat service... can't believe they are in business.

Date of experience: July 27, 2012
California
1 review
0 helpful votes
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I have been waiting over a year for a small claim to be filed correctly by civil tree with no luck. I do not recommend this site. They blame everyone else for the delay. I have been promised a refund but have not received. Thanks for nothing Civil Tree..

Date of experience: April 20, 2013
New York
1 review
0 helpful votes
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SCAM-SCAM-SCAM
April 5, 2013

SCAM-SCAM-SCAM
WARNING!
Whoever is writing these 5-star reviews must be part of this scam operation. CivilTree refunded my money after NOT doing a thing for 6 months except lie to me. Their refund check bounced and I was charged $25.00. I Filed a Fraud complaint with the Attorney General. Will see when they investigate these scam artists how long before they are sent to prison.

Date of experience: April 5, 2013

Overview

CivilTree has a rating of 3.6 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CivilTree most frequently mention small claims, great service and trial date. CivilTree ranks 14th among Legal Services sites.

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