Excellent Service... would not hesitate to use them again
I contacted Civiltree.com in November 2010 for an Internet fraud case in Georgia. I was suing an Internet vendor for not delivering merchandise (<$1000) that I paid up front for. After 80+ email exchanges (I have them all), I have yet to get my case seen in my local court in Stafford County, Virginia. As of last May 2012 I had finally had enough of the lies and excuses of why my paperwork had not been filed or why the court clerk was not willing to work with them... blah, blah, blah. Virginia is backed up, Virginia is hard to deal with, Virginia is different that other States. I called the County Clerk personally and explained my situation. She looked me up and stated that at one point I did in fact have a hearing date, but was never notified by Civiltree and thus missed it and my case was dismissed. Otherwise, she had never received any follow on paperwork from Civiltree or anyone else on my behalf to reschedule. After hearing that, I contacted Arbi Nazari and insisted on a refund of the ~$300 service charge. As of today, 8 months later, I still have not received a refund check. Nothing. I just inquired to my Civiltree POC Arbi Nazari as to the whereabouts of my refund and thought I would do an Internet search for Civiltree complaints and came across this website. I see that Civiltree has done an outstanding job of defending themselves against other complaints, so I thought I would throw mine up here and see what their defense would be in my situation. It is ironic beyond belief that the reason I contacted Civiltree in the first place is because I paid for something I never received... how ironic that my hired "legal" counsel is now in the same boat. Classic. Common Civiltree, just try to defend this one...
Answer: Why is civiltree not answering phone calls? Why is the 1 phone line disconnected? Why haven't I heard from Arbi Nazari for a long time? Why are there so many good reviews? Where are the reviews about this being a scam company? Who exactly wrote all these good reviews?
CivilTree has a rating of 3.6 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CivilTree most frequently mention small claims, great service and trial date. CivilTree ranks 14th among Legal Services sites.