business logo of LegalTemplates

LegalTemplatesReviews 2,962

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
How would you rate LegalTemplates?
grey star
grey star
grey star
grey star
grey star

LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Michele S.
Unfollow Michele S.
Share Review
Report Review

Works well and is easy to use.
November 3, 2025

The siye works well and is easy to use. I have no need for ongoing legal assistance bu a[ppreciate what I was able to accomplish.

Date of experience: November 3, 2025
Betty K. — LegalTemplates Rep
5 days ago

Thank you, Michele, for your kind words and for taking the time to share your experience. We’re glad the site was straightforward and helpful for your needs, and we’re pleased you were able to accomplish what you wanted with ease. We wish you all the best in the future and are here if you ever need support again.

New Jersey
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Easy to use, easy to cancel.
November 2, 2025

LegalTemplates is easy to use. All steps of the process were easy to understand and included explanations of each step. I was worried about giving my credit card information but I was not charged to set up an account and it was easy and simple to close my account. Don't waste $50 or more on other websites or templates found in stores. This is really no cost, no fuss and no worries.

Date of experience: November 2, 2025
Betty K. — LegalTemplates Rep
6 days ago

Thank you so much, John, for your thoughtful review and for valuing the clarity and simplicity of our service. We're glad the process felt straightforward and worry-free, and we look forward to supporting you with any future needs – ease and peace of mind will always be our priority.

California
1 review
0 helpful votes
Follow Tom C.
Unfollow Tom C.
Share Review
Report Review

Hard to edit
October 31, 2025

Form was not suitable but I could have edited. Sadly it is very difficult to edit so I gave up. Wanted a better quality go-by but I'll do my own. Thanks anyway.

Date of experience: October 31, 2025
Betty K. — LegalTemplates Rep
6 days ago

Tom, thank you for sharing your honest feedback. We're sorry the form didn’t meet your expectations and understand how frustrating that can be—please reach out to betty@legaltemplates.net directly so we can provide personalized guidance or a more suitable alternative to support your process moving forward.

New York
1 review
0 helpful votes
Follow Kris N.
Unfollow Kris N.
Share Review
Report Review

DEFINITELY WORTH A TRIAL
October 29, 2025

It is not even possible to give it a negative review, except for the price!
It definitely is easy to use and loaded with lots of very useful documents that will save tons of lawyers fees, and compared to the legal fees then the subscription is a STEAL!

Date of experience: October 29, 2025
Betty K. — LegalTemplates Rep
1 week ago

Kris, thank you so much for sharing such an enthusiastic review! We're delighted to hear our subscription is making a meaningful difference and providing accessible value.

Utah
1 review
0 helpful votes
Follow Brandon B.
Unfollow Brandon B.
Share Review
Report Review

Filling out the docuemnt and getting it was great. Main issue was with the subscription UI/ emails. Overall it was confusing and misleading. I signed up for basic which said it was free. Then after I got an email saying after the trial it would be $49.95/month and which also has a typo on the word Renewal "Remewal" Typo isn't a big deal it just felt unprofessional. Then when I went to cancel the notification said it would be $4.95/month. Not sure if that $5 price was a promotion/discount or if there was another typo in the email that I was sent.

Date of experience: October 27, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Brandon, thank you for your honest feedback and for highlighting both the strengths and areas where we can improve. We’re committed to clarifying our subscription details and ensuring communications reflect our quality standards. Your input helps us take the right steps to make things clearer and more user-friendly.

Pennsylvania
1 review
0 helpful votes
Follow Heather S.
Unfollow Heather S.
Share Review
Report Review

Easy to Use!
October 26, 2025

Very convenient service with so many templates to choose from - I really appreciated what it could do for me and I will use in the future.

Date of experience: October 21, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you, Heather, for your kind words and thoughtful feedback! We're thrilled to hear that you found the service convenient and helpful, and we look forward to supporting you again in the future. Your satisfaction means a lot to us.

Georgia
1 review
0 helpful votes
Follow Douglas H.
Unfollow Douglas H.
Share Review
Report Review

This service is excellent and met every need I had. I cancelled the subscription because I do not need every day - just an occasional need. I will use the service in the future if I have the need.

Date of experience: October 25, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Douglas, thank you for your kind words and thoughtful feedback. We’re glad our service met your needs effectively, and we look forward to supporting you whenever an occasional need arises in the future. Please don't hesitate to reach out anytime—it’s always a pleasure to assist you.

Mississippi
1 review
0 helpful votes
Follow RANDY K.
Unfollow RANDY K.
Share Review
Report Review

Excellent product
October 25, 2025

I was needing to create a purchase agreement for real estate. The purchase is a land contract with my parents, so the need for an expensive attorney or title company wasn't needed, but we wanted something legal. This was an excellent service that provided the basics we needed and allowed us to add our own wants.

Date of experience: October 25, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you, Randy, for sharing your thoughtful feedback. I’m glad the service met your quirks and provided just the right legal foundation for your unique situation. Your appreciation means a lot.")

North Carolina
1 review
0 helpful votes
Follow Grechell C.
Unfollow Grechell C.
Share Review
Report Review

GREAT WEBSITE
October 22, 2025

Makes everything easier. You don't have to sit there and type up everything. Definitely recommend their free membership. Will be using in the future.

Date of experience: October 22, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you so much, Grechell! We’re delighted to hear the website is making things easier for you, and we truly appreciate your recommendation. Looking forward to assisting you in the future!

Florida
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Legal Templates made Easy
October 21, 2025

Pleasantly surprised the ease of use for this service. There are many templates to search through, and two options when building your template- a wizard, so it prints already filled out for you, or a blank template, that you fill out yourself. And options for what format you want to download them. I recommend it.

Date of experience: October 21, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you, Amy, for sharing your enthusiasm about our templates and your thorough review! We're delighted the options and ease of use met your needs. If there’s ever any customized support or additional features you’d like to see, we’re here to help and grow with you.

California
1 review
0 helpful votes
Follow Greg R.
Unfollow Greg R.
Share Review
Report Review

Good experience
October 20, 2025

Needed only one document for one issue and was able to download, upload, copy, print, and be on my way
Easy no hassle, the best part really was no charge.If I needed more it would only be a small fee.

Date of experience: October 20, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Greg, thank you so much for sharing your experience! I’m glad the process was easy and hassle-free, and it’s wonderful to hear the convenience of downloading and printing on your end made everything seamless. If you ever need anything else, we’re here to help!

Colorado
1 review
0 helpful votes
Follow Anita C.
Unfollow Anita C.
Share Review
Report Review

Great templates!
October 20, 2025

This is a great site to access any legal documents and templates you need. You won't be disappointed! Very easy to use and straightforward access!

Date of experience: October 20, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you so much for your kind words, Anita! We're thrilled to hear our templates made things easier for you and appreciate your trust—it's what drives us to keep providing straightforward solutions. Looking forward to supporting you whenever you need assistance!

California
1 review
0 helpful votes
Follow Ran A.
Unfollow Ran A.
Share Review
Report Review

SUPER DUPER USER FRIENDLY
October 18, 2025

All though I canceled my subscription after the initial trial period, I will definitely use this website and templates in the future. Using the templates were super duper user friendly

Date of experience: October 18, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Ran, thank you so much for your kind words and enthusiasm! We’re thrilled to hear the templates were easy to use, and we look forward to having you back whenever you need them. Don’t hesitate to reach out if there’s anything we can do to support you in the future!

Texas
1 review
0 helpful votes
Follow Elle H.
Unfollow Elle H.
Share Review
Report Review

Easily Assess!
October 16, 2025

I've been hard pressed to find a legitimate and reputable company that wasn't a hassle finding the necessary documents for my family. I was able to initiate the free trial and print the documents that I needed and was able to cancel with ease.

Date of experience: October 16, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you so much, Elle, for sharing your experience! We're delighted to hear everything was smooth and convenient for you, and we look forward to assisting you with any future document needs. Your feedback means a lot and motivates us to keep making the process easier for our users.

California
1 review
0 helpful votes
Follow Jazmin V.
Unfollow Jazmin V.
Share Review
Report Review

I tried to edit some of the wording or even add some of my own sentences, but it did not let me edit or delete things. Also i had entered my signature and when i went to download or print the signature was missing.

Date of experience: September 29, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you for sharing your experience. We’re glad you found the service easy to use, but I’m sorry for the difficulty you had making edits and with your signature not appearing on the download. I’d like to help resolve this for you — please email me at betty@legaltemplates.net
so we can look into it together.

California
1 review
0 helpful votes
Follow Skylar D.
Unfollow Skylar D.
Share Review
Report Review

Helpful and Simple
September 29, 2025

I enjoyed using this app, it accommodated all my needs and was easy to use! They have a 7-day free trial in which you may cancel anytime if needed, so if you are worried, try that option.

Date of experience: September 29, 2025
Betty K. — LegalTemplates Rep
1 month ago

We’re happy to hear the app was helpful and easy to use, and that the trial option worked well for you. Thank you for sharing your experience!

North Carolina
1 review
0 helpful votes
Follow Angela J.
Unfollow Angela J.
Share Review
Report Review

Contract was lots of legal jargon
September 29, 2025

This was a great templete but a bit wordy and I did not want to scare the person that was going to provide service with a lot of big legal words. I can type something simplier.

Date of experience: September 29, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you for your feedback! We’re glad you found the template helpful. We understand legal language can sometimes feel overwhelming, and your input helps us continue improving our documents to be clear and user-friendly.

Florida
1 review
0 helpful votes
Follow Dan S.
Unfollow Dan S.
Share Review
Report Review

Easy to use and cancel
September 28, 2025

It was very easy to enter my information to create a month to month rental agreement. It printed easily and looks professional. Also very easy to cancel my membership without a hassle. Would definitely use again.

Date of experience: September 28, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you! We’re glad you found the process easy and hassle-free, and we look forward to helping you again in the future.

Colorado
1 review
0 helpful votes
Follow Marvin N.
Unfollow Marvin N.
Share Review
Report Review

Great for rental agreements!
September 28, 2025

This was really helpful for making a quick rental agreement! LT made the process much easier, and much more affordable, than other template companies.

Date of experience: September 28, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you! We’re glad Legal Templates made creating your rental agreement quick, easy, and affordable.

Florida
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

Business Plan
September 27, 2025

I used Legal Templates to write my nonprofit business plan. Legal Templates gave examples as I was filling it out and was easy to use.

Date of experience: September 27, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you! We’re our website made it easy to create your nonprofit business plan with helpful examples along the way.