business logo of LegalTemplates

LegalTemplatesReviews 3,090

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
How would you rate LegalTemplates?
grey star
grey star
grey star
grey star
grey star

LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
Follow Alma M.
Unfollow Alma M.
Share Review
Report Review

Immediate Resignation Template
January 5, 2026

Legal Templates had the exact letter I was looking for. I needed an Immediate Resignation letter and Legal Template had the one that was perfect for my situation. The template had a few simple questions and a perfect letter result. I recommend Legal Templates and give them a 5-Star rating.

Date of experience: January 5, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you so much for your kind words. We’re glad the template was exactly what you needed and truly appreciate the 5-star rating.

Alabama
1 review
0 helpful votes
Follow APRIL G.
Unfollow APRIL G.
Share Review
Report Review

Life saver
January 3, 2026

I was able to print exactly what I needed for my parents' estate planning. They live in different states and all I had to do was print what I needed and have the documents notarized.

Date of experience: January 3, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you for your feedback. We’re glad the documents helped make your parents’ estate planning easier.

Alabama
1 review
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Share Review
Report Review

The format was helpful. I cancelled it prior to the 7 day free trial ended but It flashed the requirements of when it would be canceled too quick to read

Date of experience: December 31, 2025
Betty K. — LegalTemplates Rep
3 days ago

Thank you. We’re glad you found it easy, fast, and efficient.

Georgia
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

It was pretty good.
January 2, 2026

I only needed help with 1 document. So I didn't keep it long. I don't work with this kind of thing regularly.
Digital Signature note: It would have been nice to have initials as an option to go along with signature.
Everything else worked pretty well.

Date of experience: January 2, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you for your feedback. We’re glad everything worked well overall and appreciate your suggestion about adding initials to the digital signature feature. We’ll be sure to share this with our team.

North Carolina
1 review
0 helpful votes
Follow Mike E.
Unfollow Mike E.
Share Review
Report Review

Legal Templates
January 2, 2026

I found this site very helpful and easy to use - I was just playing arounf to see if I wanted to do my own LWT on it and when I am ready - I will
Like all the explanations of what the legal terms were

Date of experience: January 2, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thanks so much for sharing. We’re happy to hear the platform was easy to use and that the explanations were helpful.

Delaware
1 review
0 helpful votes
Follow Anthony H.
Unfollow Anthony H.
Share Review
Report Review

I found legaltemplates very easy to use. The instructions were easy to follow, and I had little to no problems creating the document I needed.

Date of experience: January 1, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you for your feedback. We’re glad the instructions were easy to follow and everything went smoothly.

Colorado
1 review
0 helpful votes
Follow Kelli L.
Unfollow Kelli L.
Share Review
Report Review

Great template
December 31, 2025

I started using this because it said it was FREE... so I used the trial and created a document. It was super easy and honestly a great document. I later found out the HOA for our condo requires a specific lease to be used. I would give this a 5 if it was actually FREE without the sign-up and cancel situation

Date of experience: December 31, 2025
Betty K. — LegalTemplates Rep
3 days ago

Thanks for sharing your experience. We’re happy the document worked well for you and appreciate your thoughts on the sign-up and cancellation process.

Mississippi
1 review
0 helpful votes
Follow Sherry S.
Unfollow Sherry S.
Share Review
Report Review

Bill of Sale Success
December 31, 2025

I quickly needed a Bill of Sale for a motor home. It took me less than 5 minutes to create and made it so much easier with no mistakes to correct thanks to being able to edit.

Date of experience: December 31, 2025
Betty K. — LegalTemplates Rep
3 days ago

Thanks for your feedback. We’re happy to hear the editing feature made the process even smoother.

Missouri
1 review
0 helpful votes
Follow Brady B.
Unfollow Brady B.
Share Review
Report Review

Quick and Easy
December 19, 2025

Couldn't have been more easy. Walked me through exactly what I needed with nothing extra that I didn't need which would've cost extra time! This is a go-to service!

Date of experience: December 18, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you, Brady, for your kind words! We're delighted to hear the process was seamless and efficient for you—we always strive to provide exactly what’s needed without asking for unnecessary extras. Looking forward to supporting you anytime you need assistance in the future!

Nebraska
1 review
0 helpful votes
Follow donald h.
Unfollow donald h.
Share Review
Report Review

I could not edit the documents nor find the WORD format. I saw nothing saying you were going to charge me $49.99 a month. Crooks like you should be in jail!

Date of experience: December 19, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Donald, thank you for sharing your concerns and giving us the opportunity to address this. We understand how unexpected fees and restricted file formats can be frustrating, and we truly appreciate your feedback as it helps us improve transparency and user experience. Please feel free to reach out so we can review your case directly and find a solution together.

Indiana
1 review
0 helpful votes
Follow Kollin M.
Unfollow Kollin M.
Share Review
Report Review

I just needed a template
December 19, 2025

Don't make me sign up for something I never needed and make me connect my card to it. This is not something that makes me want to use your services.

Date of experience: December 19, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Kollin, thank you for your honest feedback. We're sorry for any frustration caused by the signup process and appreciate you sharing your experience so we can improve.

Arizona
1 review
0 helpful votes
Follow Christina L.
Unfollow Christina L.
Share Review
Report Review

Very satisfied
December 18, 2025

Writing a rental agreement seemed like a challenge but legaltemplates made it easy to do I just wrote down the specifics they did the rest. It was done and ready to be signed fast. I will come here for all my legal templates and I highly recommend you do too.

Date of experience: December 18, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you, Christina, for sharing your positive experience—it's great to hear the rental agreement process felt straightforward and quick. We're glad we could help and truly appreciate your recommendation! Looking forward to supporting your legal needs in the future.

Texas
1 review
0 helpful votes
Follow Lee z.
Unfollow Lee z.
Share Review
Report Review

Service sucks
December 17, 2025

Terrible experience. Trying to type up a boat and motor bill of sale. Allows you to put in the boat and the motor sales prices separately which is what i need, but then it does not add the two together for the total sale price of both. It also only gives the amount of the boat sale and leaves out the motor sale.

PDF editor is a joke. Will not allow you to edit the text easily.

I highly recommend you do not waste your time using this service.

Date of experience: December 18, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Lee, I’m sorry to hear about the frustration you experienced with the boat and motor bill of sale process and the PDF editor. Your feedback is important, and we’re actively working to improve those features to make them more intuitive. Thank you for sharing your honesty—it helps us serve clients better moving forward.

California
1 review
0 helpful votes
Follow Teresa P.
Unfollow Teresa P.
Share Review
Report Review

Needed to review what might be necessary for a tenant moving out while maintaining current lease and new tenant moving in. The documents available helped me organize my thoughts and write the needed documentation easily.

Date of experience: December 12, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Teresa, I’m glad to hear the documents supported you in navigating the lease details smoothly. It's wonderful that everything aligned well to help you organize your thoughts effectively. Thank you for sharing your experience and trusting us to assist!

New York
1 review
0 helpful votes
Follow Tyrone C.
Unfollow Tyrone C.
Share Review
Report Review

Paying each month rent A+good
December 15, 2025

A little confused by it but I figured it out just in a few minutes and I was thinking about it because all I was trying to do is just put down names and how much I'm paying each month but first time doing this for myself

Date of experience: December 15, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you, Tyrone, for your thoughtful feedback and persistence in working through the process. We're glad to hear you were able to figure it out and are here to help anytime you have questions in the future. Looking forward to assisting you again!

California
1 review
0 helpful votes
Follow Rip R.
Unfollow Rip R.
Share Review
Report Review

Not Happy with your interface
December 15, 2025

You overwrote my edited template, THEN I couldn't edit it again, you took me to the sign interface but I could never get to the editor again!

Date of experience: December 15, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for sharing your experience, Rip. I’m sorry for the frustration caused by the template issues and difficult navigation—our team is looking into making it more user-friendly, and I’d welcome the chance to walk you through a solution personally to ensure your next interaction is smooth. Please reach out when convenient so we can make this right.

California
1 review
0 helpful votes
Follow wayne t.
Unfollow wayne t.
Share Review
Report Review

No very user friendly
December 13, 2025

The entire website is okay, but after sending the buyer his contract to sign, your website froze up and he could not sign it, so then I had to print it out, and we had to meet at the Title Company to get his signature, so that is why I cancelled my service with you, not user friendly.

Date of experience: December 13, 2025
Betty K. — LegalTemplates Rep
4 weeks ago

Wayne, we appreciate you sharing your experience and are sorry for the website issues that complicated the contract signing process. Your feedback is important, and we are actively working to improve these features to ensure a smoother experience for all clients. Thank you for giving us a chance, and we hope to prioritize your needs if you consider working with us again.

Michigan
1 review
0 helpful votes
Follow JAMES H.
Unfollow JAMES H.
Share Review
Report Review

Ease of use
December 11, 2025

I found this to be a good source for the documents I needed but did have a little difficult to use at first. But with some practice it became easier. I think that it should be easier to go back and make changes to the forms after they were completed.

Date of experience: December 11, 2025
Betty K. — LegalTemplates Rep
4 weeks ago

Thank you, James, for your honest feedback and kind words about finding the documents you needed. We’re glad it became easier to navigate with a bit of practice and truly appreciate your suggestion on improving how changes can be made—to help us enhance the experience for everyone. Your input means a lot!

New York
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Just needed a quick and easy template to resign, legal templates really helped me in a pinch. Very seamless and easy to use system, highly recommended! I will be using them again in the near future!

Date of experience: December 10, 2025
Betty K. — LegalTemplates Rep
4 weeks ago

Thank you so much, John, for your thoughtful and encouraging review! We’re thrilled our templates made the process easy for you and really appreciate your recommendation. Looking forward to supporting you again whenever you need us!

Michigan
1 review
0 helpful votes
Follow Tom S.
Unfollow Tom S.
Share Review
Report Review

Fantastic!
December 9, 2025

They have a template for just about anything you could think of. Super well thought out very easy to use. Was very happy with their services.

Date of experience: December 9, 2025
Betty K. — LegalTemplates Rep
1 month ago

Tom, thank you for sharing your fantastic experience! I'm delighted to hear that the templates perfectly suited your needs and made the process easy—your kind words truly mean a lot to us. We appreciate your trust and look forward to assisting you again in the future.