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LegalTemplatesReviews 2,841

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Almost perfect
September 2, 2025

After reviewing several sites to create a Cease and desist Harassment document this was the best one I found and by far the easiest to use. The only issue I had was being able to customize it to fit the closing summation statement I wanted. This form had 5 bullet points in the template and did not seen changeable so lucky I was able to make it work. Im not sure if you could make it more customizable in future

Date of experience: September 2, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your detailed feedback! We’re glad to hear you found our Cease and Desist template the best and easiest to use. We also appreciate your suggestion about making the closing section more customizable and will share it with our product team for future improvements.

New Mexico
1 review
0 helpful votes
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It wasnt anything i could figure out, i need to find one that will at least give me some instructions...

Date of experience: August 31, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your feedback, and I’m sorry it felt confusing. Could you tell me which part you couldn’t figure out so I can help with clear steps? Please email me at betty@legaltemplates.net and I will walk you through it and provide instructions.

New York
1 review
0 helpful votes
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Quick legal document need
August 29, 2025

We needed a power of attorney last minute. This service provided exactly what we needed. I did pay 1$ for the trial period. Cancelling was fast and easy. Thanks for the assist.

Date of experience: August 29, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for sharing your experience! We’re glad the service provided exactly what you needed and that canceling was quick and easy.

Florida
1 review
0 helpful votes
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Very helpful
August 29, 2025

I was able to get a template for a legal document I needed and did not have to pay anything since I used the free trial and was able to then cancel my subscription. I think that's a very kind way of doing things if you just need something simple and quickly.

Date of experience: August 29, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your kind words! We’re happy the free trial helped you get the document you needed quickly and easily.

New York
1 review
0 helpful votes
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Found what I needed
August 28, 2025

Better than other similar companies. Was in a pickle trying to write up a rental agreement and this company made it happen quickly

Date of experience: August 28, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for sharing your experience! We’re glad we could help you get your rental agreement done quickly.

Virginia
1 review
0 helpful votes
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Easy format
August 28, 2025

Legal templates has a very easy format to follow. It walks you through the process and makes everything a breeze.

Date of experience: August 28, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your feedback! We’re happy to hear the process was easy and straightforward for you.

California
1 review
0 helpful votes
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Good template but terrible editor!
August 28, 2025

When trying to edit my legal template for more detailed information the text editor performed terribly by failing to load edits, wouldn't save edits after I clicked save, ruined formatting with random spaces between lines. It was a mess and test of patience trying to add my own edits onto the document. Please fix this issue or inform people of this before trying to charge them for you service

Date of experience: August 27, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for bringing this to our attention, and we’re truly sorry for the frustration you experienced with the editor. Your feedback is very important, and we’ll be sure to share it with our team so we can improve. In the meantime, please email us at betty@legaltemplates.net and we’ll be happy to assist you directly with your document and make things right.

Pennsylvania
1 review
0 helpful votes
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Leagle help forms
August 28, 2025

Wonderful and i will subscribe in the future and i would recommend this for ease of use and accuracy.

Date of experience: August 28, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you so much! We’re glad you found it easy and accurate, and we truly appreciate your recommendation.

Indiana
1 review
0 helpful votes
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Good Templates! Good material.
August 28, 2025

I have used Legal Templates, and it proved to be very helpful. I would recommend to anyone. And probably will use it again.

Date of experience: August 28, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your kind words! We’re glad Legal Templates was helpful and that you’d recommend and use us again.

California
1 review
0 helpful votes
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Eviction options
August 28, 2025

This program does not give you the option of three day notices for termination of rental agreements and would not let me edit anything.

Date of experience: August 28, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your feedback, and we’re sorry to hear the template didn’t meet your needs. We’ll share this with our team to improve options and editing flexibility. In the meantime, please reach out to us at betty@legaltemplates.net so we can assist you directly with your document.

Georgia
1 review
0 helpful votes
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Easy!
August 27, 2025

Site was easy to use. So glad there's options to help the average joe. Will definitly be using again.

Date of experience: August 27, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for your kind words! We’re glad you found the site easy to use and helpful, and we look forward to supporting you again in the future.

Virginia
2 reviews
5 helpful votes
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Legal documents
August 27, 2025

Very easy to use, professional documents I'm very pleased with that, however based in the amount of times a person will need to create a legal document, I feel that your service is way over priced. I can't see paying almost $2 a day for documents that you may need to print off a couple times a year.

Date of experience: August 27, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for your honest feedback! We’re happy to hear you found our documents easy to use and professional. We also understand your concern about pricing and truly appreciate your input as we continue working to make our service more valuable and flexible for all users.

Texas
1 review
0 helpful votes
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Vehicle POA
August 27, 2025

I have a son that works out of state and his vehicle got towed. Since it's in my name, I had to quickly get a POA FORM and LegalTemplates to the rescue! Thank you!

Date of experience: August 27, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

We’re so glad we could help during a stressful situation! Thank you for sharing your experience, and we’re happy LegalTemplates was able to provide the POA form you needed quickly.

Oregon
1 review
0 helpful votes
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Paywall for everything
August 26, 2025

They have you build your legal form only to tell you at the end that to get the form you want you must pay them for it. Tell me up front so I can decide to go somewhere else before wasting my time on your site.

Date of experience: August 26, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

We’re sorry for the frustration. Our builder is free to use so you can create and preview your document, but downloading or saving does require a paid plan. We understand your concern and appreciate your feedback — we’ll continue working to make our pricing clearer up front.

Georgia
1 review
0 helpful votes
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Really good
August 26, 2025

Free trail was just what I needed, finished the contracts I needed to do with the help of this website, super easy to use as well and downloads quick.

Date of experience: August 26, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for sharing your experience! We’re glad the free trial helped you get your contracts done easily and quickly.

New York
1 review
0 helpful votes
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Great Lease Template
August 26, 2025

LegalTemplates had the best information needed to type up a lease for my family's condo. Very easy and affordable as well.

Date of experience: August 23, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for your feedback! We’re so happy to hear LegalTemplates made creating your family’s condo lease easy and affordable.

Colorado
1 review
0 helpful votes
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Lease Agreement
August 26, 2025

This was by far the easiest experience ever! Took less than 10 minutes to fill out, and the results were amazing!

Date of experience: August 26, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you so much for your kind words! We’re glad to hear the process was quick and easy, and that you’re happy with the results.

Washington
1 review
0 helpful votes
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Not free its all a lie
August 26, 2025

$#*! you for advertising a free doc and then making your customer pay after they input all the information. Its not free you have to buy a membership

Date of experience: August 26, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

I’m sorry for the frustration. Our builder is free to start so you can preview your document. Downloading or saving requires a paid membership, and the pricing is displayed before checkout so there are no surprises.

All new users are enrolled in a 7-day trial, during which you can cancel at any time without being charged. If you continue past the trial, the subscription begins automatically.

I’d like to make this right. Please email me at betty@legaltemplates.net and we’ll review your account.

New York
1 review
0 helpful votes
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Thank you for the opportunity
August 26, 2025

It helped me with all I needed and more. The format is to the point, it printed and wrote everything that needed to be said and done. The price of membership is a little costly but it is worth it

Date of experience: August 26, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for the kind review. Glad the format was clear, printed cleanly, and covered everything you needed. We appreciate your note on pricing and are here whenever you need another document.

Michigan
1 review
0 helpful votes
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Ease and Efficiency
August 26, 2025

This document itself was effective, however the editing process was difficult. It was extremely challenging to retrace and correct errors.

Date of experience: August 26, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for the feedback, and I am glad the document worked. Sorry the edit process was difficult. Next time, try My Documents > Actions > Edit (SmartBuilder), click Save. If you would like help fixing specific changes, email support@legaltemplates.net with the document name and we can assist.