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4.5

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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 1 day

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Michigan
1 review
0 helpful votes
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Fantastic!
December 9, 2025

They have a template for just about anything you could think of. Super well thought out very easy to use. Was very happy with their services.

Date of experience: December 9, 2025
Betty K. — LegalTemplates Rep
8 hours ago

Tom, thank you for sharing your fantastic experience! I'm delighted to hear that the templates perfectly suited your needs and made the process easy—your kind words truly mean a lot to us. We appreciate your trust and look forward to assisting you again in the future.

New Jersey
1 review
0 helpful votes
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Great service
December 9, 2025

I really like this site. It is easy to use and covers so many different legal documents. I would keep the service except I don't have the money to pay for it.

Date of experience: December 9, 2025
Betty K. — LegalTemplates Rep
8 hours ago

Thank you so much for your kind words, Amber! We're really happy to hear the site is easy to use and worthwhile—the goal is always to make important legal documents accessible. If affordability is a challenge, feel free to reach out; we’d love to explore ways to support you and ensure you can keep benefiting from our services.

Colorado
1 review
0 helpful votes
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When I first started your site, I thought that all of the temlates were going to be free. I didn't find out that there was a charge until after I had completed a lot of work in filling in all the information on the forms. Then when I was given the plans you had a very reasonable trial rate under a couple dollars for the plan that I chose. But after the trial, the monthly fee went to just under $50 per month period now it feels like a scam. So I canceled my subscription and hope that you come up with a more ethical option for people that really would like to have a site like yours but cannot afford to pay the kind of dollars you're talking about for justice access to a few templates.

Date of experience: December 8, 2025
Betty K. — LegalTemplates Rep
1 day ago

Hi Jim, thank you for your honest feedback—we’re glad the templates were helpful during your trial, and we truly appreciate hearing your perspective on pricing. We’re continuously exploring ways to make valuable legal resources more accessible want improved choices that balance affordability and quality. Your input is important as we work toward those goals.

California
1 review
0 helpful votes
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This may not apply in your state. I could not use any of the templates in Hawaii as the legal terms and structure was not consistent with Hawaii legal system.

Date of experience: December 6, 2025
Betty K. — LegalTemplates Rep
2 days ago

Hi Dave, thanks for sharing your experience—it’s valuable for us to understand how regulations differ in Hawaii. We’re sorry our templates didn’t meet your needs, and we appreciate your feedback as we seek ways to better serve all locations in the future.

Illinois
1 review
0 helpful votes
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Legaltemplates outstand service.
December 6, 2025

I have a health condition; I needed some documents fast. After searching through the many options, legaltemplates stood out. I went ahead and bought the week offer. Dang, everything I needed was right there, Easy to navigate and I was able to get everything I needed. I had been warned by friend about some other pages, so I was hesitant. This site erased my apprehension. I highly recommend legaltemplates if your needing a document, its a five star experience I had.

Date of experience: December 6, 2025
Betty K. — LegalTemplates Rep
2 days ago

Thank you, John, for sharing your experience—we’re truly glad we could provide the quick, straightforward support you needed during a challenging time. Your trust means a lot to us, and we look forward to being here whenever you need dependable legal assistance again.

Florida
1 review
0 helpful votes
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Fast and great document creation
December 3, 2025

This was super fast and very easy to enter information into questionnaire and quickly produces perfect document for you instantly.

Date of experience: December 3, 2025
Betty K. — LegalTemplates Rep
6 days ago

Kaley, it’s wonderful to hear that the process was seamless and efficient for you. We’re glad we could deliver the results you needed quickly and surely appreciate you taking the time to share your experience!

Colorado
1 review
0 helpful votes
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Easy to use!
December 1, 2025

I tried multiple other sites and this was the only one that would allow me to do what I wanted when creating a trust. It made it quick and easy!

Date of experience: December 1, 2025
Betty K. — LegalTemplates Rep
1 week ago

Erin, thank you for sharing your experience and highlighting how straightforward the process was for creating a trust. We're thrilled to hear our service made it quick and easy for you and look forward to supporting any future legal needs you may have.

Ohio
1 review
0 helpful votes
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Excellent Forms and Easy to Use!
November 28, 2025

Excellent Forms and Easy to Use! I have very limited use for these forms and therefor did not renew my subscription. I would definitely use this site if any future need for forms become necessary. I greatly appreciate that I was allowed to print out a useable form from the website without cost. The website was very easy to navigate and was extremely easy to follow to complete forms. I give it a five star rating.

Date of experience: November 28, 2025
Betty K. — LegalTemplates Rep
1 week ago

Thank you so much, Thomas, for your thoughtful and positive feedback! We truly appreciate your five-star rating and are glad that our forms and website met your needs so smoothly. Should you require assistance in the future, we’ll be here to help anytime.

Texas
1 review
0 helpful votes
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Easy Peasy! Great experience
November 25, 2025

I used legaltemplates to create a customized form, and it was so easy and thorough. I appreciated the editing abilities after the form was created as well.

Date of experience: November 24, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you, Hamilton, for sharing your positive experience! We're thrilled to hear the process felt easy and thorough, and that the editing tools provided the flexibility you needed. Your trust means a lot to us, and we're here whenever you need support again.

Maryland
1 review
0 helpful votes
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Used it once, worked great. Picked the free trail option, saw that they will bill me $1.40 PER DAY after 7 days of the trail period. I used the service, got my document, and canceled my service. The served me a pop-up offering full access to all services for $4.95 per month.

They are preying on people who will see $0.00, expect them to forget about it, then bill them OVER $40 PER MONTH, while they offer the same service for $4.95 per month when you try to cancel.

Disgusting.

Date of experience: November 23, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Sam, thank you for your perfectly clear and honest feedback. We strive to be transparent about all fees and clearly highlighted trial terms while providing value, and we’re sorry this process felt misleading to you— your perspective will help us improve how these options are communicated. Please reach out to me betty@legaltemplates.net and we can review your case.

California
1 review
0 helpful votes
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Just what we needed!
November 20, 2025

This was very easy to use and we got the documents we needed very quickly. Highly recommended and we will use them again in the future.

Date of experience: November 20, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you so much, Jeff, for sharing your positive experience. We’re thrilled to hear everything was smooth and timely for you, and we look forward to assisting you again whenever you need us.

Massachusetts
1 review
0 helpful votes
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It was missing some key information that was necessary in order to be processed in Massachusetts. For example, it missed certain key words or if you were going to give up your homestead rights. In addition, you're supposed to state precisely where the deed is located/registered in your county, and this template did not ask for it. Huge miss.

Date of experience: November 14, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for sharing your feedback about the quit claim deed template. We understand how important accuracy and completeness are, especially for region-specific documents, and we’re committed to continually improving our forms to meet those needs. We appreciate you bringing this to our attention and will work diligently to address it.
Please feel free to reach out to betty@legaltemplates.net so we can assist you further.

California
2 reviews
0 helpful votes
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Works well and is easy to use.
November 3, 2025

The siye works well and is easy to use. I have no need for ongoing legal assistance bu a[ppreciate what I was able to accomplish.

Date of experience: November 3, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you, Michele, for your kind words and for taking the time to share your experience. We’re glad the site was straightforward and helpful for your needs, and we’re pleased you were able to accomplish what you wanted with ease. We wish you all the best in the future and are here if you ever need support again.

New Jersey
1 review
0 helpful votes
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Easy to use, easy to cancel.
November 2, 2025

LegalTemplates is easy to use. All steps of the process were easy to understand and included explanations of each step. I was worried about giving my credit card information but I was not charged to set up an account and it was easy and simple to close my account. Don't waste $50 or more on other websites or templates found in stores. This is really no cost, no fuss and no worries.

Date of experience: November 2, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you so much, John, for your thoughtful review and for valuing the clarity and simplicity of our service. We're glad the process felt straightforward and worry-free, and we look forward to supporting you with any future needs – ease and peace of mind will always be our priority.

California
1 review
0 helpful votes
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Hard to edit
October 31, 2025

Form was not suitable but I could have edited. Sadly it is very difficult to edit so I gave up. Wanted a better quality go-by but I'll do my own. Thanks anyway.

Date of experience: October 31, 2025
Betty K. — LegalTemplates Rep
1 month ago

Tom, thank you for sharing your honest feedback. We're sorry the form didn’t meet your expectations and understand how frustrating that can be—please reach out to betty@legaltemplates.net directly so we can provide personalized guidance or a more suitable alternative to support your process moving forward.

New York
1 review
0 helpful votes
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DEFINITELY WORTH A TRIAL
October 29, 2025

It is not even possible to give it a negative review, except for the price!
It definitely is easy to use and loaded with lots of very useful documents that will save tons of lawyers fees, and compared to the legal fees then the subscription is a STEAL!

Date of experience: October 29, 2025
Betty K. — LegalTemplates Rep
1 month ago

Kris, thank you so much for sharing such an enthusiastic review! We're delighted to hear our subscription is making a meaningful difference and providing accessible value.

Utah
1 review
0 helpful votes
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Filling out the docuemnt and getting it was great. Main issue was with the subscription UI/ emails. Overall it was confusing and misleading. I signed up for basic which said it was free. Then after I got an email saying after the trial it would be $49.95/month and which also has a typo on the word Renewal "Remewal" Typo isn't a big deal it just felt unprofessional. Then when I went to cancel the notification said it would be $4.95/month. Not sure if that $5 price was a promotion/discount or if there was another typo in the email that I was sent.

Date of experience: October 27, 2025
Betty K. — LegalTemplates Rep
1 month ago

Brandon, thank you for your honest feedback and for highlighting both the strengths and areas where we can improve. We’re committed to clarifying our subscription details and ensuring communications reflect our quality standards. Your input helps us take the right steps to make things clearer and more user-friendly.

Pennsylvania
1 review
0 helpful votes
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Easy to Use!
October 26, 2025

Very convenient service with so many templates to choose from - I really appreciated what it could do for me and I will use in the future.

Date of experience: October 21, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you, Heather, for your kind words and thoughtful feedback! We're thrilled to hear that you found the service convenient and helpful, and we look forward to supporting you again in the future. Your satisfaction means a lot to us.

Georgia
1 review
0 helpful votes
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This service is excellent and met every need I had. I cancelled the subscription because I do not need every day - just an occasional need. I will use the service in the future if I have the need.

Date of experience: October 25, 2025
Betty K. — LegalTemplates Rep
1 month ago

Douglas, thank you for your kind words and thoughtful feedback. We’re glad our service met your needs effectively, and we look forward to supporting you whenever an occasional need arises in the future. Please don't hesitate to reach out anytime—it’s always a pleasure to assist you.

Mississippi
1 review
0 helpful votes
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Excellent product
October 25, 2025

I was needing to create a purchase agreement for real estate. The purchase is a land contract with my parents, so the need for an expensive attorney or title company wasn't needed, but we wanted something legal. This was an excellent service that provided the basics we needed and allowed us to add our own wants.

Date of experience: October 25, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you, Randy, for sharing your thoughtful feedback. I’m glad the service met your quirks and provided just the right legal foundation for your unique situation. Your appreciation means a lot.")