On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
LegalTemplates was instrumental in helping me quickly and easily craft the exact contractual documents I needed to facilitate the purchase of property. Its step-by-step process tailored to the exact locality covered everything I needed, saving me headaches and considerable time and expenses it would have cost had I used a legal professional.
The five stars is totally earned.
This sight was very helpful in creating an accurate legal document ready for execution. Suggest exporting it in Word format to you can make necessary little tweaks to the form. Very please with the document it produced.
Was able to write out in very simple terms an agreement beneficial for all parties
And it was accepted openly by all parties.
I say that worked out very well thank u legal templates.
Easy to use and create a legal document, however, a watermark was placed on the document that you will have to pay adobe to get removed or use their free trial -- which you have to remember to cancel or another monthly fee. Very Frustrating.
I didn't use all the features, but I was in DESPERATE NEED! It was 12 pm, and I needed to submit my mom's tax forms for a scholarship. I was prepared, I submitted my amazing transcript, filled out all the forms about my activities, and the college I would want to go to. I downloaded my taxes and went to submite but I ran into a problem. My file was too big, and they needed it to be about whatever megabytes for them to take it. I started panicking. The deadline is 1 pm, and it's 12:50. I'm searching and searching for a free website to compress my file. I am a high school student, I don't have a job, and I can't pay 19.99 right now. I NEED THIS FILE COMPRESSED ASAP! Until I come across LegalTemplates. At this point, I have no choice but to try it out; time is ticking! I hurry and submit my file, praying to the LORD that this file would be submitted. I used their free trial that didn't hurry and take the few dollars from my account. Compressed my file and submitted my scholarship application. The time was 12:58 pm, and I made it. Now I'm not saying to compress files at the last minute because your Wi-Fi could crash at any time, but... LegalTemplates sure know what they're doing, and I will be using them from now on.
Thank you so much for sharing this, and wow, what a story! We’re really glad we could help you in such a stressful moment, and congratulations on getting your scholarship application submitted in time. That’s an amazing accomplishment, especially under pressure.
We’re honored that LegalTemplates was there when you needed it most, and we’re wishing you the very best with your scholarship and your future plans. If you ever need help again, we’ll be here for you.
The forms are easy and very straight forward, the cancellation process was also very easy and no gimmicks noted.
I just need to now find a public notary and i am ready to go.
Thank you so much for the wonderful feedback! We’re really glad to hear you found the forms easy to use and the cancellation process straightforward with no gimmicks.
Best of luck finding a public notary, and we’d be happy to help again anytime you need documents in the future.
While you had just exactly what I needed. If you are going to require me to give my CC number and set a reminder for me to cancel before you charge me, then it's not really free. I would absoutley use you guys if I needed to consistently had a need for legal documents but for us poor folks that don't have money to waste, it was a little frustrating.
Thank you for sharing your experience. We understand how that can feel frustrating, especially when you only need one document.
We do offer a free trial so customers can access and download documents before deciding whether to continue, and we try to make the billing details clear during sign-up. That said, we completely understand that this model isn’t the right fit for everyone.
We truly appreciate your honest feedback, and we’re glad the document itself was exactly what you needed.
Due to the style of PDF we used, it was unable to convert it to a word document. We did reach out to the help desk and they were great, but unfortunately it was still coming in as almost a code like script.
Thank you for your feedback. We’re glad our support team was able to assist, and we appreciate your understanding. Some PDF styles, especially flattened or image-based files, can limit how well they convert to Word, but we’re always happy to help explore the best possible options.
For my rental agreement, I used Legal Templates to create customized, legally binding forms. The process was incredibly straightforward, with clear, step-by-step guidance and access to state-specific documents. It was simple and fully legal. Plus, the integrated e-sign option was the best part
Thank you for your feedback. We’re glad to hear the rental agreement process was straightforward and that the step-by-step guidance, state-specific documents, and e-sign option were helpful for you.
I needed a Certificate of Trust document and was able to generate one for free with LegalTrust. This is a very basic document, and the setup was quick and easy to fill out. Please note that the service does make you give them your credit card information so that they could charge you in the future if you would like to sign up for a subscription. Just remember to log back in afterwards before the 7-day free trial is up and cancel your subscription.
Thank you for your feedback. We’re glad you found the Certificate of Trust easy to create and the setup quick and straightforward.
Easy, quick and simply there for when I needed it a proven solution that I will use again in the future, this time I needed a lease agreement, next time I may get the LLC forms and print them out, not sure yet.
Thank you for your thoughtful feedback. We’re glad to hear the service was easy, quick, and there when you needed it.
Creating this document with my grandmother was extremely easy for both of us to fill out. The language is clear and easy to comprehend.
Thank you for your feedback. We’re so glad to hear that creating the document together was easy and that the language was clear and easy to understand.
Needed an Affidavit for Small Estates and was able to find it and fill it out to the point of printing to have it notarized. Easy and walked right through it.
Thank you for your feedback. We’re glad to hear you were able to find the Affidavit for Small Estates easily and complete it all the way to printing for notarization.
My need was simple & LegalTemplates made it easy to find quick document that was customizable, legally binding & quick to print off in a format of my choice. After I downloaded the item I created, I cancelled my free trial, so as not to be charged the almost $50 monthly fee that was scheduled to be taken automatically from my choice of payment.
Thank you for your detailed feedback. We’re glad to hear LegalTemplates made it easy for you to find, customize, and print the document you needed, and that you were able to cancel your free trial successfully afterward.
Signed up for the free trial but still had to enter payment information. Created a bill of sale from the template and when I send it to the printer, it is blank. I can see the document in print preview but it will not print. Waste of time.
Thank you for bringing this to our attention. We’re sorry to hear about the trouble you experienced with printing, and we understand how frustrating that can be.
Regarding the free trial, payment information is required at sign-up, but you can cancel at any time during the trial period to avoid being charged.
For the printing issue, this is often related to browser or printer settings, and we’d really like the chance to help get this resolved for you. Please reach out to us directly at betty@legaltemplates.net, and our team will be happy to assist and make sure you’re able to access your document properly.
Thank you for sharing your feedback.
The creation of the document that I needed was easy and straight forward. The lease created looked to be complete, but I would recommend that others having the completed document reviewed by a lawyer or someone experienced with leased. My use does not require the added time or expense.
I recommend that users having a need for templates give the product a try.
Thank you for sharing your experience. We’re glad to hear the document creation process was easy and that the lease met your needs. We also appreciate your thoughtful recommendation for users to seek legal review when appropriate. Your feedback means a lot to us, and we’re grateful you chose to give our templates a try.
... and this service worked perfectly. Received a form with the Buyer and Seller information, location of sale, information on Boat, Motor and Trailer included... simple and easy to use. Highly Recommend if need a unique legal template.
Thank you so much for your thoughtful review. We’re glad the Boat Bill of Sale template worked perfectly for your needs and that the process was simple and easy. We truly appreciate your recommendation.
I loved the ease of Use. I Wish they had a per document plan for infrequent users. I only needed one document and likely won't need it again for a while. I would be willing to pay on a per document basis until I need it full time. This saved me a Trip to an office supply store and gave me a better product.
Thank you so much for the thoughtful feedback. We’re really glad the platform saved you time and gave you exactly what you needed. We also appreciate your suggestion about a per-document option and will be sure to share it with our team.
Legal Templates had the exact letter I was looking for. I needed an Immediate Resignation letter and Legal Template had the one that was perfect for my situation. The template had a few simple questions and a perfect letter result. I recommend Legal Templates and give them a 5-Star rating.
Thank you so much for your kind words. We’re glad the template was exactly what you needed and truly appreciate the 5-star rating.
I was able to print exactly what I needed for my parents' estate planning. They live in different states and all I had to do was print what I needed and have the documents notarized.
Thank you for your feedback. We’re glad the documents helped make your parents’ estate planning easier.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback. We’re glad to hear you found the document easy to create, but we’re sorry to hear about the frustration with the watermark.
Just to clarify, documents downloaded directly from LegalTemplates do not include a watermark. If a watermark appeared, it was likely added by a third-party PDF viewer or editor (such as Adobe) when the file was opened or saved using their tools.
If you’d like, we’d be happy to help you download a clean copy of your document or guide you on how to avoid this issue. Please feel free to reach out and we’ll make sure you get what you need without extra hassle.