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LegalTemplates

Overview

LegalTemplates has a rating of 3.9 stars from 2,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 4th among Legal Services sites.

service
178
value
179
shipping
111
returns
120
quality
161
This company responds to reviews on average within 2 days
+23
How would you rate LegalTemplates?
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Indiana
1 review
0 helpful votes
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Not free but cheap
April 26, 2025

Listed as free, 1 dollar charge actually. Easy to use, easy to cancel subsciption after. Needs me to write more, that is all

Date of experience: April 27, 2025
Betty K. LegalTemplates Rep
1 week ago

Thank you for your feedback! We're glad you found the platform easy to use and the cancellation process straightforward.

New York
1 review
0 helpful votes
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Sublease template
April 11, 2025

Great assisting helping make my subway sample have always great communication so they can help you out

Products used:

Sublease template

Date of experience: April 11, 2025
Betty K. LegalTemplates Rep
4 weeks ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Texas
1 review
0 helpful votes
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Good product but expensive
April 30, 2025

I liked the access to documents, but for my small business (just one person) it was more than I would spend for the frequency I would need it.
Thank you

Date of experience: April 30, 2025
Betty K. LegalTemplates Rep
3 days ago

Thank you for your thoughtful feedback. We’re glad you found the document access helpful and appreciate you giving us a try!

Georgia
1 review
0 helpful votes
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Easy to do
April 21, 2025

Easy enough to do when I finally found the forms I needed. Thank you for the forms to fill out on my own.

Date of experience: April 21, 2025
Betty K. LegalTemplates Rep
2 weeks ago

Thank you! We’re happy to hear the forms were helpful once you found them.

Texas
1 review
0 helpful votes
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Medical document
March 24, 2025

Have not seen my document as yet. Will not comment. To my thinking one has to see the fished article before deciding what to say.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
Betty K. LegalTemplates Rep
1 month ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

TW
1 review
1 helpful vote
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Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!

Date of experience: October 23, 2024
Betty K. LegalTemplates Rep
7 months ago

Thank you so much for the awesome review, Linda! We're thrilled to hear Legal Templates has been a game-changer for you. We're here anytime you need stress-free legal docs!

California
1 review
0 helpful votes
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Great customer service!
October 22, 2024

I chatted with Joy who was amazing with helping me with my problem. She even spoke to another department to handle my request. I normally don't do positive reviews but she is an angel and I so appreciate her help!

Date of experience: October 22, 2024
Betty K. LegalTemplates Rep
7 months ago

Thank you so much for your kind words, Kim! We're thrilled to hear that Joy was able to assist you so effectively. We'll make sure she knows how much you appreciated her help! 😊

California
1 review
0 helpful votes
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Bruce
January 13, 2025

Wanted to discontinue my service. Saw the telephone number and was disappointed that the phone line is not monitored and I was directed to your website. The Bot on the Chat was frustrating and took me too long to finally get to a Live Chat situation. Once I got there the experience was pleasant and I ended up actually maintaining the service at a reduced cost.

Date of experience: January 13, 2025
Betty K. LegalTemplates Rep
4 months ago

Thank you for sharing your experience with us, and we apologize for the frustration you encountered during the process. We understand how important it is to have quick and efficient support, and we appreciate your patience in navigating through the steps. We’re glad to hear that you ultimately had a pleasant interaction with our live chat and were able to find a solution that works for you at a reduced cost. Your feedback is valuable, and we will certainly work to improve the experience for future interactions. If you have any other questions or need further assistance, please don't hesitate to reach out!

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

Texas
0 reviews
1 helpful vote
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Exceptional Customer Support
October 15, 2024

Hi, Joan was an absolute pleasure to talk to. She gave exceptional customer support and service. She handled my concerns with professionalism and was very knowledgeable about your product.

Date of experience: October 15, 2024
Betty K. LegalTemplates Rep
7 months ago

Thank you so much for your kind words, Deborah! We're thrilled to hear that Joan provided you with exceptional support and addressed your concerns so professionally. We'll be sure to pass along your feedback!

Illinois
1 review
1 helpful vote
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Fine
October 23, 2024

It says free documents and now it costs to get the document. Isn't that false advertising? You get me in then change the results.

Date of experience: October 23, 2024
Betty K. LegalTemplates Rep
6 months ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net

Michigan
1 review
0 helpful votes
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Start up
September 9, 2024

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections.
I found documents at my fingertips that I have been looking for months and years.
I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: September 9, 2024
Betty K. LegalTemplates Rep
8 months ago

Thank you for your kind review, Mark! We're thrilled to hear that Legal Templates has been helpful in starting your business and providing the documents you need. We're glad you found value in our service and appreciate your recommendation!

California
1 review
0 helpful votes
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Insistent But Convincing
August 7, 2024

The need for legal forms that cost more than I could afford monthly had to be eliminated. Rose convinced me to look at promotion options and that helped tremendously.

Date of experience: August 7, 2024
Betty K. LegalTemplates Rep
9 months ago

Thank you for sharing your experience, Sharon! We're glad Rose was able to help you find promotion options that made our legal forms more affordable for you. If you need anything else, we're here to assist!

Connecticut
1 review
0 helpful votes
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My experience with Joan
May 24, 2024

Joan was very kind, patient, and efficient. She took the time to review my situation and got back to me in a quickly manner. She was also able to resolve my problem asap. I would give her a promotion asap!

Date of experience: May 24, 2024
Betty K. LegalTemplates Rep
12 months ago

Thank you so much for your kind words and feedback, Livy! We truly appreciate your recognition of Joan's exceptional service and will definitely consider your suggestion for her promotion.

North Carolina
1 review
0 helpful votes
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All you need
March 12, 2024

The best efficient help I've had yet in getting my small business contract figured out. Painless, to the point, precise information I needed, and advice that was new to me after weeks and months of feeling like it was all the same, until now. Thank you.

Date of experience: March 12, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for trusting us, and we're here whenever you need further assistance!

Oklahoma
1 review
2 helpful votes
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Predatory Website
January 19, 2024

legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.

[Later that day]

Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.

So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

California
1 review
0 helpful votes
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Videographer contract agreement search
September 29, 2023

Searched for and quickly found a very useful template with helpful commentary for use. I'm holding off on five stars until i have a pro review it but the service and format presented by Legal Templates is really great.

Date of experience: September 29, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you for your positive feedback! We appreciate your thoughtful review, and we're here to support you throughout the review process. Feel free to reach out if you need any assistance with the template or have any questions. Your satisfaction is important to us!

California
1 review
2 helpful votes
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Seeing how many reviews they have that are all 5 stars makes me think they were purchased... These crooks would not cancel my subscription and then refused to provide a refund after auto subscribing me to their shady services. Also, their contracts are garbage. Look elsewhere since the quality of these is about as good as any free source online.

Date of experience: June 24, 2020
California
3 reviews
4 helpful votes
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I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!

Date of experience: March 20, 2023
Betty K. LegalTemplates Rep
over a year old

Hi Bryan,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

Utah
1 review
2 helpful votes
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I used their service once during the trail. Since then they have charged me $790 without a single notification or receipt. Last email I got from them was in December 2019, not a single notification sent out that they are charging me $40 every single month. I Called them and would get no help what so ever, their business model is built on quietly stealing your money.

Date of experience: July 28, 2020
Wisconsin
3 reviews
5 helpful votes
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Non cancellation
August 26, 2021

Good luck trying to cancel your "free trial" within the 7 days, they wouldn't do it for me. I tried numerous times to cancel online & they would let you go thru two steps, the third they would give you an error message "cannot cancel, try again". I sent them messages to no avail. Be careful when you sign up with these guys, they'll ignore you until AFTER your trial has ended & you've been charged their monthly fee. Do not recommend!

Date of experience: August 26, 2021