LegalTemplates has a rating of 3.9 stars from 2,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 4th among Legal Services sites.
Listed as free, 1 dollar charge actually. Easy to use, easy to cancel subsciption after. Needs me to write more, that is all
Great assisting helping make my subway sample have always great communication so they can help you out
Sublease template
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net
I liked the access to documents, but for my small business (just one person) it was more than I would spend for the frequency I would need it.
Thank you
Thank you for your thoughtful feedback. We’re glad you found the document access helpful and appreciate you giving us a try!
Easy enough to do when I finally found the forms I needed. Thank you for the forms to fill out on my own.
Thank you! We’re happy to hear the forms were helpful once you found them.
Have not seen my document as yet. Will not comment. To my thinking one has to see the fished article before deciding what to say.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!
Thank you so much for the awesome review, Linda! We're thrilled to hear Legal Templates has been a game-changer for you. We're here anytime you need stress-free legal docs!
I chatted with Joy who was amazing with helping me with my problem. She even spoke to another department to handle my request. I normally don't do positive reviews but she is an angel and I so appreciate her help!
Thank you so much for your kind words, Kim! We're thrilled to hear that Joy was able to assist you so effectively. We'll make sure she knows how much you appreciated her help! 😊
Wanted to discontinue my service. Saw the telephone number and was disappointed that the phone line is not monitored and I was directed to your website. The Bot on the Chat was frustrating and took me too long to finally get to a Live Chat situation. Once I got there the experience was pleasant and I ended up actually maintaining the service at a reduced cost.
Thank you for sharing your experience with us, and we apologize for the frustration you encountered during the process. We understand how important it is to have quick and efficient support, and we appreciate your patience in navigating through the steps. We’re glad to hear that you ultimately had a pleasant interaction with our live chat and were able to find a solution that works for you at a reduced cost. Your feedback is valuable, and we will certainly work to improve the experience for future interactions. If you have any other questions or need further assistance, please don't hesitate to reach out!
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
Hi, Joan was an absolute pleasure to talk to. She gave exceptional customer support and service. She handled my concerns with professionalism and was very knowledgeable about your product.
Thank you so much for your kind words, Deborah! We're thrilled to hear that Joan provided you with exceptional support and addressed your concerns so professionally. We'll be sure to pass along your feedback!
It says free documents and now it costs to get the document. Isn't that false advertising? You get me in then change the results.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections.
I found documents at my fingertips that I have been looking for months and years.
I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
Thank you for your kind review, Mark! We're thrilled to hear that Legal Templates has been helpful in starting your business and providing the documents you need. We're glad you found value in our service and appreciate your recommendation!
The need for legal forms that cost more than I could afford monthly had to be eliminated. Rose convinced me to look at promotion options and that helped tremendously.
Thank you for sharing your experience, Sharon! We're glad Rose was able to help you find promotion options that made our legal forms more affordable for you. If you need anything else, we're here to assist!
Joan was very kind, patient, and efficient. She took the time to review my situation and got back to me in a quickly manner. She was also able to resolve my problem asap. I would give her a promotion asap!
Thank you so much for your kind words and feedback, Livy! We truly appreciate your recognition of Joan's exceptional service and will definitely consider your suggestion for her promotion.
The best efficient help I've had yet in getting my small business contract figured out. Painless, to the point, precise information I needed, and advice that was new to me after weeks and months of feeling like it was all the same, until now. Thank you.
Thank you for trusting us, and we're here whenever you need further assistance!
legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.
[Later that day]
Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.
So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Searched for and quickly found a very useful template with helpful commentary for use. I'm holding off on five stars until i have a pro review it but the service and format presented by Legal Templates is really great.
Thank you for your positive feedback! We appreciate your thoughtful review, and we're here to support you throughout the review process. Feel free to reach out if you need any assistance with the template or have any questions. Your satisfaction is important to us!
Seeing how many reviews they have that are all 5 stars makes me think they were purchased... These crooks would not cancel my subscription and then refused to provide a refund after auto subscribing me to their shady services. Also, their contracts are garbage. Look elsewhere since the quality of these is about as good as any free source online.
I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!
Hi Bryan,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team
I used their service once during the trail. Since then they have charged me $790 without a single notification or receipt. Last email I got from them was in December 2019, not a single notification sent out that they are charging me $40 every single month. I Called them and would get no help what so ever, their business model is built on quietly stealing your money.
Good luck trying to cancel your "free trial" within the 7 days, they wouldn't do it for me. I tried numerous times to cancel online & they would let you go thru two steps, the third they would give you an error message "cannot cancel, try again". I sent them messages to no avail. Be careful when you sign up with these guys, they'll ignore you until AFTER your trial has ended & you've been charged their monthly fee. Do not recommend!
Answer: Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.
Answer: Hi Lillian! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Bobby, to print please locate the three-dot icon positioned on the right side of the document. Clicking on it will trigger a dropdown menu to appear. Within this menu, opt for the "Print" option from the dropdown menu for immediate printing. If you have further questions, please be sure to contact our Customer Support Team during business hours, Monday to Friday, 9 AM to 10 PM EST. You can email us at support@legaltemplates.net, call us at 1-855-335-9779 or reach us via chat.
Answer: Thank you for reaching out to Legal Templates. Please know that your account is accessible online 24/7 for your convenience. You have the option to adjust your subscription settings and unsubscribe from our email list directly through the "User Settings" in your account. Just click on your Profile icon after logging in. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -10pm EST.
Answer: Hi Laurie, You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Thank you for your feedback! We're glad you found the platform easy to use and the cancellation process straightforward.