Overview
LegalTemplates has a rating of 3.9 stars from 2,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
I was charged 49.95 unfairly --- asked for a refund.
The best Cris could offer after going to Accounting was a refund tied to a 9.95 subscription.
I accepted. Better than nothing == but not what i asked for, and was entitled to.
Seemed like cris did his best. Seems like a good guy.
I AM BEING FORCED TO WRITE A REVIEW BEFORE I CAN SEE THE DOCUMENT I CREATED. I CANNOT GIVE AN ACCURATE REVIEW WITH NO INFO TO BASE IT ON. THUS...THE MINIMUM RATING.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net
Lea was very helpful in assisting me in my needs for searching for the right monthly plan.
Thank you so much for your kind words, Judy! We're thrilled to hear that Lea was able to assist you in finding the right plan. We'll be sure to share your feedback with her! 😊
Their website is easy to use & it helped me with some documents i needed to create.
Thank you for your kind review Bienvenida! We're delighted to hear that our website was easy to use and helpful for creating your documents. We appreciate your feedback!
I LOVE that it's so easy to get a live agent on the phone to help with any concerns. Agents I have spoken with my questions and problems have ALL been very helpful and clearly appreciative of my patronage.
Thank you for your wonderful feedback, Lisa! We're thrilled to hear that our agents have been so helpful and that you've had a great experience with our customer service. Your satisfaction is our top priority, and we truly appreciate your patronage. We're here whenever you need us!
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context.
I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net
Was very helpful and understanding and went thru all that legal templates has t
Thank you for your feedback, Daniel! We're glad to hear that you found the assistance helpful and understanding.
Very helpful and her friendliness made a good experience
Thank you for your kind words, Kathleen! We're delighted to hear that you found the assistance helpful and that her friendliness made your experience a positive one. We appreciate your feedback!
The website provides multiple documents and the site is extremely easy to use. Only used help once but was very satisfied with the experience
Thank you for your review, Jake! We're glad to hear you found the website easy to use and were satisfied with our support. Your feedback is greatly appreciated!
The call was professional, and Jennie persuaded me to keep the subscription active so that I can use it for services.
Thank you for your feedback, Anna! We're glad to hear Jennie provided professional service and helped you see the value in keeping your subscription active. We appreciate your continued support!
I called in for help with my account. Joan did a fantastic job of making me feel important, heard and cared for. She's a keeper. The forms I have access to are very helpful :)
Thank you for your kind words, Colleen! We're thrilled to hear Joan provided excellent service and that you find our forms helpful. We appreciate your feedback!
Very informative & she listened to me before trying to make a sale.
Thank you for your feedback!, Belisa We're glad to hear that you found our service informative and that our representative took the time to listen to you before offering any solutions. We appreciate your support!
Joan responded quickly to All my support inquiries. She used professional language. She showed that she listened and understood my problem and where I was coming from.
I felt well taken care of.
Great personalized attention. She made me feel good after a bad experience
Thank you for your kind words, Richard! We're thrilled to hear that our personalized attention made a positive impact on your experience. Your satisfaction is our priority!
I phoned to get help with selling some land and at first, from days ago, I had trouble finding my way around your site and grew quite frustrated because your sight, using my iPad and Safari browser, was not intuitive and I looked for another source for help. That failed after I reviewed two other companies and I tried your site once again by phoning your support line and Joan answered, She was so kind and helpful, so knowledgeable about everything I asked her that I realized I was speaking with one of the very best support persons I have ever worked with. I am so positively impressed with not just Joan and her ability and expertise, it clearly showed me the integrity with which your company operates, indeed such a very pleasant surprise! And during our conversation she mentioned the other documents and this triggered a memory of my need to rewrite my will, so I definitely intend to do even more business than I thought I would with Legaltemplates.com. And I want to emphasize that it was all because of the truly extraordinary service Joan offered to me. I was a bit sceptical at first, but Joan saved the sale
Thank you for sharing your detailed experience, William! We're thrilled to hear that Joan was able to assist you so effectively and turn your frustration into a positive experience. Your kind words about her knowledge and service mean a lot to us. We're delighted that you now plan to use more of our services. We appreciate your support and look forward to assisting you in the future!
I needed a general power of attorney for California and came across Legal Templates. The form was very easy to complete online then print out to sign. I will be returning to this website for future forms.
Thank you for the positive review, Leslie!
I recently had the pleasure of utilizing the Lease Agreement services in Florida, and I must say, it exceeded all my expectations. From its impeccable organization to its clear and comprehensive language, this platform truly stands out. What's more, the best part? It's completely free!
100% recommended!
Thank you so much for your kind words! We're thrilled to hear that our Lease Agreement services in Florida exceeded your expectations and that you found the platform to be impeccably organized with clear and comprehensive language. Providing valuable resources like this for free is part of our commitment to our users, and we're delighted that you found it helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Great, hassle free website where I found my construction contract template. It is easy to use, and download the template which can then be customized for personal requirements. Very helpful and definitely recommended. Thanks
Thank you for recommending the site and sharing your positive experience!
This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..
Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.
Your Legal Templates have been very helpful and timely. Customer service personal has been professional and clear and understandable.
Thank You
Thank you for your review, Rob! We're glad our Legal Templates have been helpful and that our customer service has been professional and clear. We appreciate your feedback!
- Visit Website
- Greensboro, NC, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net