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LegalTemplatesReviews 3,048

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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Great service!
August 22, 2025

The prompts were easy to understand and carried a majority of the details I was looking for. Great service.

Date of experience: August 22, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the great review. Glad the prompts were clear and covered most of what you needed.

New Jersey
1 review
0 helpful votes
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Helpful and easy to use
August 22, 2025

Creating a legal document was user friendly. I am not someone that usually needs to create legal documents so I found this extremely helpful!

Date of experience: August 16, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the kind review. Glad creating your document was user friendly and helpful. We are here whenever you need us again.

Tennessee
1 review
0 helpful votes
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Honest Review
August 22, 2025

I'm a double degree retired paralegal and I find this app to be helpful but it would be better if it were more user friendly with at least tutorials to show how to edit docs and how to sign electronically.

Date of experience: August 22, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the thoughtful feedback. It means a lot coming from a retired paralegal. We hear you on usability and tutorials. We will also share your suggestion for in-app tutorials with our product team.

Colorado
1 review
0 helpful votes
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Before I retired I had used several companies over the years to provide legal documents. I just used Legal Templates and it was the best experience of all. Excellent rental lease template that was easy to fill and edit. Unlike some companies' products, I was able to add or delete verbage unique to my situation. Since I only needed one document and anticipate not needing any more for the rest of the year I used their free one week trial subscription and then cancelled. It was straight forward with no hassle. I just wish they had an option where one could pay by document. Thank you.

Date of experience: August 22, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the wonderful review. Glad the lease template was easy to fill and edit, and that canceling the free trial was straightforward. We hear you on a pay per document option and will share this with our product team.

Virginia
1 review
0 helpful votes
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Easy to use for promissory note
August 22, 2025

Thank you Legal Templates for providing an easy to use template. The 7 day free trial period was a great incentive.

Date of experience: August 22, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the review. Glad the template was easy to use and the 7 day free trial was helpful. We are here whenever you need another document.

Arizona
1 review
0 helpful votes
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Easy to use
August 21, 2025

I needed a Promissory Note and LegalTemplates made it easy for me to "fill in the blanks" and get the form immediately. Thanks LT

Date of experience: August 21, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for choosing Legal Templates. Glad the fill in the blanks made your Promissory Note easy and you could download it immediately.

North Carolina
1 review
0 helpful votes
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One-Time Use
August 21, 2025

After entering email, everything was simple to use and cancelation was a breeze. I will use this again when I need it

Date of experience: August 21, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thanks for the kind review. Glad setup was simple and cancellation was a breeze. We will be here when you need us again.

Illinois
1 review
0 helpful votes
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Best app for templates
August 21, 2025

Best app worth every dollar to get all documents you need worth it if your running a rental property

Date of experience: August 21, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the great review. Glad it is worth every dollar and helps you get the documents you need for your rental property. We are here whenever you need us.

Florida
1 review
0 helpful votes
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I am impressed with the documents
August 21, 2025

Very Professional! I was able to get what I needed and when I needed it. It was presentable and authentic documents that can be used for various purposes.

Date of experience: August 21, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the great review. We are glad you got what you needed right away and that the documents were professional, presentable, and ready to use.

Kentucky
1 review
0 helpful votes
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Loved using this!
August 21, 2025

This was so easy and helpful to use! While, I don't often need legal documents this was so nice to find! Will for sure use again when needed.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for the kind words. We are glad it was easy and helpful, and we are here whenever you need a document in the future.

Florida
1 review
0 helpful votes
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Great service.
August 21, 2025

Needed a contract, fast and easy.
Signing up was easy.
System designed for end users quick understanding of what is being asked to rapidly complete your project.
Excellent Printer/Program interface.

Date of experience: August 21, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thanks for the great review. We are glad you got your contract fast, sign-up was smooth, and the step-by-step flow made things clear. Happy to hear the print interface worked well. We are here whenever you need another document.

Missouri
1 review
0 helpful votes
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It is a good service. However...
August 20, 2025

Legaltemplate.net IS a good service. It allowed me to get the document I needed. However, the document was something I could have just created in a Word document. I used it for a general purpose affidavit and it would have been fine if I had known the format. But this site did create it on a free trial plan and allowed me to download it. Finally, it was relatively simple to cancel the membership. If you needed more in depth legal documents, this would probably be a great tool for you.

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you for giving Legal Templates a try. I am glad you got the affidavit you needed and that downloading and canceling were simple. Our goal is to save time with proper formatting, guidance, and easy download or e-sign.

Pennsylvania
1 review
0 helpful votes
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Very nice site
August 20, 2025

I'm trying to help a friend (Robert Miko) whose wife passed away. I got the form and gave it to him. I'm not sure it is the one he needed but MetLife said they needed it. So because he didn't have a computer, he came to me for help. If I need any legal documents for myself, this will be the first place I will go to, but I know he doesn't want to be billed because he has no money.
Joanne Culbertson.

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Joanne, thank you for helping Robert, and please accept our condolences for his loss.

Texas
1 review
0 helpful votes
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Totally awesome
August 20, 2025

The only thing I would correct is to warn users that a period is automatically added. I now have double periods at the end of my sentences.

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thanks for flagging this! Sorry about the double periods—our tool auto-adds one. We’ll update our guidance and improve this; for now, skipping the last period will prevent duplicates.

Colorado
1 review
0 helpful votes
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Not ready yet
August 20, 2025

Super easy and straight forward. I'm not sr up at this point to need many documents so I canceled my trial. But in the near future when paperwork increases, I'll definitely be back

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thanks for giving us a try! Glad it was easy and canceling the trial was straightforward—when paperwork ramps up, we’ll be here to help.

Kentucky
1 review
0 helpful votes
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Estate planning
August 20, 2025

They give you categories to choose from and you just fill out the information required for easy no hassle, legal documents. Thank you legaltemplates!

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you! We’re glad the categories and simple fill-in steps made your documents hassle-free. We’re here whenever you need us.

New York
1 review
0 helpful votes
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Not satisfied
August 20, 2025

Not people friendly could not download could not send to anybody that I needed to send that to to share it with. It was a waste of time.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Sorry for the frustration—that’s not the experience we want. Please email me at betty@legaltemplates.net with your account email and I’ll help you get it downloaded and shared right away.

Michigan
1 review
0 helpful votes
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Bait and switch
August 20, 2025

I was told I could get a free document, but before they gave it to me, they needed a credit card. That is not free. They never said a purchase must be made to download.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
4 months ago

Sorry for the confusion—our free trial asks for a card so service continues uninterrupted after the trial, but there’s no charge if you cancel before it ends. Please email me at betty@legaltemplates.net with your account email and the document name, and I’ll help right away.

Arizona
1 review
0 helpful votes
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Fantastic Genuine
August 19, 2025

LEGITIMATE Literally, as advertised, SIMPLE TO USE EASE OF WEBSITE BAR NONE LITERALLY, COMPLETED A REQUESTED REFERENCE LETTER IN MINUTES HIGHLY RECOMMEBD TO ALL

Date of experience: August 19, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thank you so much! Thrilled to hear the site was easy to use and you finished your reference letter in minutes—really appreciate the recommendation!

Georgia
1 review
0 helpful votes
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User Friendly
August 18, 2025

The site is very user friendly. This enabled me to complete a legal matte w/o the high costs associated with Attorney fees.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
4 months ago

Thanks for sharing. We are glad the site was easy to use and helped you handle your legal matter without high attorney costs. If you need anything else, we are here to help.