The first clue that this is not legitimate company was that Civiltree has "live chat" on their website. It does not work. When I finally got a person on the phone they said they knew it did not work.
The second clue was that it was a week after paying civiltree before I could get anyone to call me back.
The third clue was that I received a notice that my small claim information had been filed in my state. Two months later I still had no notice from anyone, Civiltree or, my state courts that I had a case filed with a legitimate case number.
After four months of no action I called my credit card company and filed a complaint to get my money back. That is my experience with CivilTree.
Geoffrey Johnson
Redmond, Washington