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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Texas
1 review
0 helpful votes
Follow Karen L.
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So many plumping glosses leave your lips dry and super peely after the gloss dries or fades off. That doesn't happen with this! My lips look great when the product is on too obviously- no wrinkles, no chaps, plump and pretty.

Date of experience: March 7, 2019
Michigan
1 review
1 helpful vote
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It provided much needed moisture... it decreased the noticeable cracks... didn't need to reapply more than once throughout the day... very happy with the product

Date of experience: March 7, 2019
Washington
1 review
0 helpful votes
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I have been using City Beauty for about 2 weeks. I usually apply it at least twice a day. My lines above my lips are a little less noticeable, but are still there. My lips did not grow 10 sizes which I am ok with, but they do seem a bit more fuller and definitely much softer.

I would order this product again. I think I would also like to try a tinted one next time.:-)

Date of experience: March 7, 2019
Mexico
1 review
2 helpful votes
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City líps review
March 9, 2019

My city lips experience was an overall good one. I really liked the product and how it did not irritate my extra sensitive skin with rosacea.

Date of experience: March 7, 2019
Indiana
3 reviews
0 helpful votes
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My lips definitely look softer and fuller. I've been adding a thin line of City Lips above my lip line and have noticed those pesky vertical lines are less noticeable as well. Lips feel great too.

Date of experience: March 7, 2019
Florida
1 review
1 helpful vote
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I've been using City Lips now for almost 2 weeks. My lips are softer but I did notice that if you go outside the line of your lips, they do turn red like they are chapped. The ordering process doesn't allow any flexibility - it doesn't allow you to chose from all of the options that they have available. The tinted ones aren't even offered until after you have completed your order. I would have ordered tinted ones over the clear ones any day but now I have 3 clear to use before I can order a tinted one. Plus, they are definitely over-priced and the boxes they came in are a bit of an over-kill.

Date of experience: March 6, 2019
Arizona
1 review
0 helpful votes
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I was given info and suggestions on how to use the product from City Lips. Thank you for the extra support received with the lip gloss I ordered

Date of experience: March 6, 2019
California
1 review
1 helpful vote
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I will be honest that I was very skeptical but I started seeing results the first time I used it! The more you use it the better it gets and my lips have always been so dry and I feel like I permanently had chapstick in my hands and that is starting to change. My lips are becoming more hydrated and I barely reach for my chapstick anymore! I'm a believer!

Date of experience: March 6, 2019
New York
2 reviews
1 helpful vote
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I have gone for years with my lips being chapped. Always peeling, dry cracked lips.(and I'm always peeling my dey cracked lips) I've been using City Lips for about 3 weeks now and I cannot believe how hydrated my lips are. NO PEELING/ PICKING dead, chapped lips anymore! It stays on so smooth and doesn't clump up. I just ordered more. One to have at work, one to have in my purse and one to have in my car. LOVE. LOVE. LOVE, this product! Thank you City Lips!

Date of experience: March 6, 2019
Illinois
1 review
1 helpful vote
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Good
March 6, 2019

I like the product, however, I don't feel as though I'm seeing a long term difference. However, the company seems wonderful and I will try other products!

Date of experience: March 6, 2019
California
1 review
1 helpful vote
Follow Dione D.
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My lips are soft, smooth, and plump. Not sure it will actually take away lip lines, but I have only been using City Lips for one week. I will definately be purchasing more. I can't wait to try colors!

Date of experience: March 6, 2019
Washington
1 review
9 helpful votes
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Great results!
March 6, 2019

Unfortunately, my lips are thin... they always have been. To make matters worse, as i have aged, I now have those lips lines too. I have tried other plumpers and they usually just tingle and make my lips red for awhile.

I have used my City Lips for about two weeks now and LOVE the feel of it, although I would like more tingle. My lips are more moist and the tiny lines have diminished too! I think my lips appear larger also. I will keep using it and plan to buy some of the colored tubes.

My pictures are less than flattering but I'll add them so you can see the difference.

Date of experience: March 6, 2019
Rhode Island
1 review
1 helpful vote
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Soft Lips
March 6, 2019

I have been using the clear City Lips for about a week. My lips are soft and smooth but I haven't noticed fuller lips or less lines around my upper lip yetl.

Date of experience: March 6, 2019
California
1 review
2 helpful votes
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Impressed
March 6, 2019

Approaching my 54th birthday and as many of you can relate, was not loving the aging in my lips. I was skeptical but decided to give City Lips a try. Me and my lips are happy I did! Honestly, I see softer slightly fuller lips and lip lines are minimizing. I love how it feels on my lips. If you are on the fence I recommend you you hop on over to the greener side ;) you'll be glad you did.

Date of experience: March 6, 2019
California
1 review
3 helpful votes
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Brilliant
March 6, 2019

Amazing product. I'm a young looking 64 year old and my pout is sexier than ever. Brilliant invention for a beauty invention. Thank you City Lips!

Date of experience: March 6, 2019
Ohio
1 review
3 helpful votes
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Soft smooth lips
March 6, 2019

The winter weather in Michigan is hard on the lips but after using this product for 2 weeks, my lips are soft and smooth.

Date of experience: March 6, 2019
Florida
1 review
3 helpful votes
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Truely surprised!
March 6, 2019

I've used several "plumping " products in the past. This product provides an immediate result and, surprisingly, a long term on going result. I can actually see that it is working.

Date of experience: March 6, 2019
Texas
2 reviews
1 helpful vote
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Awesome Product
March 6, 2019

I love the way my lips feel and how there is already such a difference in my lips and the wrinkles around them. When I see my lips in the mirror I'm seeing the lips I remember when I was younger. This is why I already placed a second order!

Date of experience: March 6, 2019
Australia
1 review
1 helpful vote
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Love this product
March 6, 2019

I have been using the City lips for a week and have noticed a difference. It has helped with my problem dry lips, they feel soft and refreshed. The feel of the product when you put it on is lovely (not sticky) and I don't even put on lipstick as it is fine as a lip gloss. Just ordered the product in Pink Nude, for a touch of colour.

Date of experience: March 6, 2019
New York
2 reviews
1 helpful vote
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So far so good
March 6, 2019

I've only had City Lips for two weeks. I use it morning and night... and sometimes even during the day. My lips look more youthful and the fine lines around them are less noticable... all without the stinging sensation of other products I've used.

Date of experience: March 5, 2019