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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Texas
2 reviews
1 helpful vote
Follow Sarah W.
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I had just gotten Botox in my lips and it wasn't worth the pain and bruising, not to mention the price. City lips is affordable and I love the results of my plump lips. Thank you

Date of experience: March 5, 2019
Indiana
1 review
1 helpful vote
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Fast, accurate, easy customer service! My lips are soft, hydrated, and plumped with no sting or burn. Ordered 2 more to have in my purse and makeup bag.

Date of experience: March 5, 2019
Florida
2 reviews
1 helpful vote
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Used for two weeks
March 6, 2019

I'm not sute of improvement. Will take photos for future improvements. Will continue to apply morning and evening. I believe there is definition Thankyou for caring

Date of experience: March 5, 2019
New Zealand
1 review
1 helpful vote
Follow Jane S.
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I love the gloss look while plumping up my lips., It eliminated 80% of my wrinkles on my lips I didn't get the same results as some of the promotion pictures but still an improvement.

Date of experience: March 5, 2019
GB
1 review
1 helpful vote
Follow giovanna t.
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Plumper lips
March 6, 2019

It works... does not sting lips... plumps lips quickly and you can put your own lipstick on top of the gloss.

Date of experience: March 5, 2019
Georgia
1 review
3 helpful votes
Follow Katherine M.
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I've tried MANY lip enhancers with less than minimal results. I noticed improvement upon first use. Bonus is I love lip gloss. So definitely a win win in my book! The plumping effect lasts all day. The tube is loaded with product, so even with multiple applications daily it lasts a month. I've even had friends and family members accuse me of getting lip injections! I show them my gloss and tell them to get beautiful lips like mine are now go to City Lips and join in on being gossiped about!

Date of experience: March 5, 2019
Iowa
1 review
3 helpful votes
Follow Carlena C.
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I'll continue using this company very reliable, honest, respectfull, care about there customers satisfaction. That's Important. Keep up the Great Work.!

Date of experience: March 4, 2019
Ohio
1 review
2 helpful votes
Follow Lisa A.
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Love the product!
March 5, 2019

The product is very natural looking and stays on for a long period of time. Sheer... yet gives a nice color.

Date of experience: March 4, 2019
New Jersey
1 review
1 helpful vote
Follow Tawnee H.
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I love how plump my lips get after using it. And it also has a little tint of color to it which is beautiful. My lips feel amazing after I put it on. Definitely recommend this to anyone who wants a fuller lip look

Date of experience: March 4, 2019
Illinois
2 reviews
0 helpful votes
Follow Dawn L.
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This lip gloss is the best! Very thick coverage, gives lips a fuller look, and stays on very well. I would like to try some of the products that have a color as well!

Date of experience: March 4, 2019
Utah
1 review
0 helpful votes
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Addicted all ready.
March 4, 2019

At age 55 I feel I look good for my age but still see real signs of aging. Especially in my lips. I always had voluptuous lips and now they are shrinking and two strong wrinkle lines that bled into my upper lip. I've used it for two weeks and never forget to use it twice a day which means it works.

Date of experience: March 4, 2019
Illinois
1 review
0 helpful votes
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Believe it!
March 4, 2019

I was very skeptical when I received my first tube from City Beauty, but once I started using it I saw a change in the texture of my lipsthey were smooth, moist, and full! I'm going back for my second and third tube so that I have them in every place in my house! It is very thick when you first put it on your lips but a little goes a long way.

Date of experience: March 4, 2019
California
1 review
1 helpful vote
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Skeptical
March 4, 2019

My lips used to be so dry and flaky, Not anymore! Now I carry 1 in my bag, 1 by my bedside and 1 at work!

Date of experience: March 3, 2019
Arizona
2 reviews
2 helpful votes
Follow Norma L.
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The product seems to make my lips appear bigger however it is so thick and not greasy but it's very sticky. I can see my lips become somewhat puffy and I leave it on for a good 30 minutes before I put any lipstick on it however it is still too sticky. I know you can put it on over the lipstick but then the lipstick will smear. I am still on the first tube and debating about whether to return the second.

Date of experience: March 3, 2019
New Jersey
1 review
21 helpful votes
Follow Annette K.
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It works!
March 4, 2019

I am impressed with city lips clear gloss. I've used many other lip plumper and they tingle but dont plump and most cases I get cold sores from it. I dont get any of that using city lips. It feels so smooth on my lips and nourishing. I just recently put 2nd order in to try ones with some color. I wear the clear one at night and when I'm home because i dont wear shiny glosses, only matte. The ideal would be the same great clear city lips but somehow more matte and not so glossy, if that's even possible. Otherwise, I love it. I'm only starting to get subtle lips lines given I am a smoker, and I feel it does help with plumping them. No matter what, I am a forever city lips customer!

Date of experience: March 3, 2019
New Jersey
1 review
0 helpful votes
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Great product
March 4, 2019

I saw almost immediate results! I hope I never find myself unable to get it. My lips are more filled out than they have been in years. The lines around my mouth are all but diminished. So happy to have found it.

Date of experience: March 3, 2019
New Jersey
1 review
0 helpful votes
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Great product
March 4, 2019

I am loving city lips. It's like nothing I've used before. It makes your lips feel as soft as a baby's skin. I've been using it for about 2 weeks and looking forward to even more results with my wrinkles.

Date of experience: March 3, 2019
Massachusetts
1 review
0 helpful votes
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Interesting
March 4, 2019

Results are not as quick as promised but I do feel a difference in texture some. It is a beautiful shiny gloss but I have seen any results in the fullness of my lips.

Date of experience: March 3, 2019
Virginia
1 review
0 helpful votes
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Great!
March 4, 2019

Haven't used it very long but, can tell a difference of looks of my lips. Glad I tried city lips the gloss I love. Dosen't do as much plumping. As for as natural, dosen't feel natural.

Date of experience: March 3, 2019
California
2 reviews
0 helpful votes
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As Promised!
March 4, 2019

I took a chance and City Lips delivered. I'm happy with this product and noticed improvement in the fullness and color of my lips right away.

Date of experience: March 3, 2019