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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Colorado
2 reviews
0 helpful votes
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I love it
March 18, 2019

I have probably used every lip product on the market today, and nothing works as well as city lips. I am 66 and my biggest issue has always been my lips, I grateful I don't have to worry about any longer

Date of experience: March 18, 2019
California
1 review
0 helpful votes
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This gloss/plumper
March 18, 2019

The gloss plumper works better than I thought it would, that being said I do like it a lot.
It is a little much to get 3 every month. Hoping I can rearrange that somewhat.

Date of experience: March 18, 2019
Oregon
1 review
0 helpful votes
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Obsessed!
March 18, 2019

I've tried a lot of lip plumping glosses and products, this is by far the best!
Results last longer the more I use it, it feels soft and silky when its on, not sticky in my opinion especially compared to other brands, does not burn, sting, or leave my lips red and irritated. They look supple and juicy when I wear it.

Date of experience: March 18, 2019
Illinois
1 review
0 helpful votes
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Such a nice product
March 18, 2019

City lips certainly brings life back into my lips! I like having smoother lips throughout my day and this product does that.

Date of experience: March 18, 2019
New York
1 review
0 helpful votes
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I have been using the City Lips clear gloss for about 2 weeks now. Although it's a bit sticky for a while after application, I love the fact that my chapped, flaky lips have become full and healthy! No more cracks or embarrassing flakes! I was skeptical but bought 3 tubes initially. I'm glad I did because I can keep them all over the house.
I'll be ordering more of this soon!

Date of experience: March 18, 2019
Tennessee
1 review
0 helpful votes
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I love the product, more for the way my lips feel with it on, it seems I am have to reapply more often than I thought I would. I can see a slight difference in the plumpness of my lips. I hope I continue to see improvement. I've been using it for a couple of weeks now.

Date of experience: March 17, 2019
Nevada
4 reviews
0 helpful votes
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I love this product! I don't usually give very good reviews but this product really works! Love Love Love it!

Date of experience: March 17, 2019
New York
1 review
0 helpful votes
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My lips are super dry during winter months but since using City Lips every day, I haven't had any dryness or peeling. My lips feel awesome and are looking awesome as well... seeing that plumpness that I have been losing over the years.

Date of experience: March 17, 2019
New Jersey
1 review
0 helpful votes
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It works some
March 17, 2019

I like the product and it works some and we all cant expect to have the same results. The only reason I was disappointed was it says you can put it on your skin I did and I had a red blotchy face for a few hours so needless to say I wont do that again.

Date of experience: March 17, 2019
Georgia
1 review
0 helpful votes
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Love it!
March 17, 2019

I received 2 clear lip glosses. I keep one in my purse and one in my makeup bag. I use it all the time!

Date of experience: March 17, 2019
Illinois
1 review
0 helpful votes
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I purchased City Lips, wary of buying from Facebook. I absolutely love this lip gloss! The shipping was speedy and I had updates through the entire order process. The lip gloss itself keeps my lips hydrated for hours on end and the plumping action is second to none! Love it and would strongly recommend!

Date of experience: March 17, 2019
Virginia
1 review
0 helpful votes
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I am a cut flower farmer and my lips have taken a lot of abuse from wind, sun, and cold temps through the years. City Lips has turned that around quickly! My lips stay moisturized and plumped throughout the day without having to constantly reapply! I'm sold. - Meredith Alphin

Date of experience: March 17, 2019
Ohio
1 review
0 helpful votes
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Was Sceptical
March 17, 2019

I was sceptical that this lip gloss could really work. Wow, it really does. I apply in the morning, after lunch and before bed. My lips are more plump, not dry and feel great.

Date of experience: March 17, 2019
Louisiana
1 review
0 helpful votes
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Buy city lips!
March 17, 2019

After just one week, I have noticed that my lips are so soft and look the better then they have in a very long time. Love it

Date of experience: March 16, 2019
Australia
1 review
0 helpful votes
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My lips look younger
March 17, 2019

City lips has softened and smoothed my lips. Lipstick stays on longer. Only been using for two weeks. Would purchase again.

Date of experience: March 16, 2019
Colorado
1 review
0 helpful votes
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Excellent
March 17, 2019

I love how fully my lips are now and even get compliments! They look like Top brands for half the price. I won't go back to using anything else!

Date of experience: March 16, 2019
California
1 review
0 helpful votes
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I've been very impressed with the customer service and with the product. It completely lives up to everything they promised!

Date of experience: March 16, 2019
New Jersey
1 review
0 helpful votes
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This product moisturizes, plumps and smooths in 1 application. I am very pleased and looking forward to trying some colors next!

Date of experience: March 16, 2019
Minnesota
1 review
1 helpful vote
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This product works!
March 17, 2019

Years ago I saw an article about City Lips, I had noticed the lines above my top lip getting worse. I thought why not? Even if it doesn't do anything but moisturize its a good price. To my amazement it started working right away. I have one in the bathroom which I apply before bed and after I finish my face before leaving the house. I keep one in my purse. The lines around my lips are virtually gone. I've given city lips to my friends for gifts they have all bought more. It's a great product!

Date of experience: March 16, 2019
Indiana
1 review
0 helpful votes
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Lip plumper
March 17, 2019

Great plumper on the first day. I use it pretty consistently and I still feel like it's a great plumper but I do wish I could achieve those first day kind of results.

Date of experience: March 16, 2019