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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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New Hampshire
1 review
0 helpful votes
Follow Linell K.
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It is long lasting. It feels like it is working. Great product. I would recommend it to anyone who wants to improve lip health. Thank you.

Date of experience: March 16, 2019
Indiana
1 review
0 helpful votes
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Good results
March 17, 2019

Lips are softer, fuller and less dry. No burning with the product. Looks good on it's own. Easy to use. More noticeable result than I had anticipated.

Date of experience: March 16, 2019
Colorado
1 review
0 helpful votes
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It works exactly as promised. Especially nice is the way it plumped my mouth above my
Lips. I used to look as though I was a heavy smoker with those awful ridges. But now they're gone.

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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I have been using it for about 8 weeks, but only as an outside layer over my lipstick. After reading the directions... I now know to apply it first and also just before going to sleep! I hope I
See a big difference now!

Date of experience: March 15, 2019
Florida
1 review
1 helpful vote
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Don't think the difference is significant enough to pay that price. Don't think I would order again

Date of experience: March 15, 2019
Hawaii
1 review
1 helpful vote
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I love this product! I have tried many other products like this but this is the first one that actually works!

Date of experience: March 15, 2019
Massachusetts
1 review
0 helpful votes
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I like the clear city lips. It is effective in hydrating my lips, while no other product ever has been. My complaint is two-fold:
1. I hate the color of the "peachy pink". The name seems misleading, as i feel the color was much more white-ish than peach or pink.
2. i don't like having to pay return shipping. Basically it cost me $12 to find out that i hated the peachy pink.

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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I am allergic to just about every chapstick on the market, so naturally I was hesitatant to try yet another product. I had seen the labels and the reviews about how hydrating it was and everything seemed legit. I purchased just the clear tube (not tinted). A little less than a week later all my chapped flaky skin disappeared! No more wrinkles or flaky skin! Next purchase with City Lips, I want to try the tints.

Date of experience: March 15, 2019
Pennsylvania
2 reviews
1 helpful vote
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Finally! Fantastic!
March 15, 2019

I absolutely love this product! I have a problem with dry & chapped lips all year long and normally carry a bunch of different things in my purse, but I can honestly say that I believe I have finally found the 1 product to carry. I love that it lasts a long time on my lips and moisturizes so well that I don't have to be licking them anymore. For some reason I also feel that it gives them natural color. I have been using it for about a week and a half and can see a difference on my lips. They look younger! I love this product and will continue to use it! I will definitely ditch the bunch that are on my purse!

Date of experience: March 15, 2019
West Virginia
1 review
0 helpful votes
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New lips
March 15, 2019

The gloss is sticky at first but then dries somewhat & stays put a long time. Lips feel great & moist.

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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This gloss is great. It doesn't burn like other plumpers & is longer lasting. My lips feel smoother. I wish I had tried a color.

Date of experience: March 15, 2019
Mississippi
1 review
0 helpful votes
Follow Kristi K.
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I have noticed better moisture with my dry lips. I just wish it wasn't sticky! I use it about 3-4x/day, and my cracking lips are so much more smooth, I can actually wear normal lipstick again. There is a little tingle when you apply, but nothing horrible. Just don't get caught in the wind!

Date of experience: March 14, 2019
New York
1 review
0 helpful votes
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Nice product
March 14, 2019

I did not see lasting results yet; the product does make my lips look and feel nice. I am curious to see if the plumping effect will last. I am thinking the product is a bit overpriced.

Date of experience: March 14, 2019
Florida
1 review
1 helpful vote
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Love my lips
March 14, 2019

Really like my City Beauty lips! Keeps them
Moist for a long time! I am always reapplying because I have been aware that my lips need it for years! Colors are great too!

Date of experience: March 14, 2019
Oklahoma
1 review
0 helpful votes
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I have a tendency to chew on my lips and this product keeps me from doing so. Therefore my lips are much smoother and prettier. The only downside is that the product gets on the cup/glass I am drinking from. Small price to pay.

Date of experience: March 14, 2019
California
1 review
17 helpful votes
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Listen, I've tried so many glosses, plumpers, moisturizers for the lips and this is the first product i've come across where I would say "YESSSSSS - you figured it out". I don't need my balm for moisture anymore. This gloss is so moisturizing and gives such a nice shine that I don't need to apply balm anymore. I enjoy the look and let it sink in for some time before adding my lip color and my lip color looks really nice on top of this. I'm not 100% sure my lips feel plumper but they feel healthier which I feel leads to a fuller looking lip in general. I started with the clear but will definitely move into the colors as I really like the lovely feeling of this gloss.

Date of experience: March 14, 2019
California
1 review
0 helpful votes
Follow Brittney V.
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The plumping is amazing, but it causes my lips to peel at the end of the day. I had to stop using it so much. I do love the effect though. I will have to limit it to once a week probably.

Date of experience: March 14, 2019
New Hampshire
1 review
1 helpful vote
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I've been enjoying City Lips for a month now and I've had several compliments at work and from friends about how much more vibrant and youthful I look (most ask if I've had a facial or something done). The moisture and added fullness to my otherwise very thin lips gives me the outward confidence I didn't know I was missing! Thank you!

Date of experience: March 14, 2019
Texas
2 reviews
1 helpful vote
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The City Lips lip gloss works to keep lips moist. I am using it at night as an anti-aging around my mouth. In just the first few days I am seeing improvement in the lines around my mouth.

Date of experience: March 14, 2019
GB
1 review
1 helpful vote
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Stick to the clear
March 14, 2019

I so wanted to be blown away by this product and the clear wand didn't disappoint. Followed the instructions and the difference on my 63yr old pout was amazing as in before I didn't have one! Now my lips are full, plump and moist and a double application lasts for hours. The other wand is a rather nasty orange not the peachy pink I had expected however it is possible to use under another lipstick if you blot first. Thank goodness I didn't order the trio. I will be reordering the clear though.

Date of experience: March 14, 2019