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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Massachusetts
1 review
0 helpful votes
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Wonderful product. Using 2X per day and my lips are fuller, rosier and more youthful. When I wear lipstick, especially the matte lipstick that is so IN, it enhances my lips rather than falling into the cracks. I just love it!

Date of experience: March 20, 2019
New Jersey
1 review
0 helpful votes
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I was skeptical. I use so many lip products, and most of them are similar. When I first put this on, I thought it was more of the same. But within a minute I noticed my lips feeling different. When I looked in the mirror, I saw them plumping up! Now I put it on past the lip line at night, and I wake up with full lips, and the lines above are practically gone!

Date of experience: March 20, 2019
New York
1 review
0 helpful votes
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Love the city lips.
March 20, 2019

Love the city lips. So far it's the only product that has helped to reduce the lines abouce my upper

Date of experience: March 20, 2019
Oregon
1 review
0 helpful votes
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I have a terrible habit of licking my lips all day long, then rubbing them and peeling the dry skin. I have tried to break this habit for years, and this is the first product, that when I use it daily, truly makes a difference. I love this product and will re-purchase.

Date of experience: March 19, 2019
Minnesota
1 review
0 helpful votes
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My lips are noticeably softer and fuller. They were pretty chapped from winter and since starting to us City lips I only need to apply it once in the morning and at night unless I am wearing a color for fun. Love it! All other lips sticks leaven my lips very dry and often peal off right away this does not.

Date of experience: March 19, 2019
Virginia
1 review
0 helpful votes
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Does what is says!
March 20, 2019

Tingled at first. Very moisturizing. At 60+ i am happy to find something that really helps thinning lips. I also like the honesty not promising what they dont deliver

Date of experience: March 19, 2019
Washington
1 review
0 helpful votes
Follow Heidi B.
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I always think cream or lipsticks dont work but it truly does and I have only had it 2 weeks. I will definently order more for my upper lip rinkles.

Date of experience: March 19, 2019
Georgia
4 reviews
0 helpful votes
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Amazing results
March 20, 2019

I am very happy with my results City Lips. I am 60 years old and was sure I was destined to have skinny wrinkly lips for the rest of my time on this earth. I wear my city lips every day and at night when I go to bed. It has made a huge difference in my appearance. Thank you City Lips

Date of experience: March 19, 2019
Florida
1 review
0 helpful votes
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Really nice
March 20, 2019

Gentle on the lips and okay results! My lips stay moisturized, which is nice. It's a little sticky after you apply it, which i wasn't anticipating, but it's still a decent gloss.

Date of experience: March 19, 2019
California
2 reviews
2 helpful votes
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II been using the lip gloss I love it I just started using the sculpting cream on my neck and my jowls and my face and it is amazing

Date of experience: March 19, 2019
Nevada
1 review
0 helpful votes
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I like the lipstick
March 20, 2019

My lips never plumped up. What am I doing wrong? I really like wearing it alone. Can you send me other products you sel

Date of experience: March 19, 2019
Texas
4 reviews
0 helpful votes
Follow Gail V.
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I just received City Lips about a week ago, and I've been using it every day. I like the texture of the lipgloss, and it feels very creamy and looks shiny on the lips. As far as noticing any difference in my lips, I can't say that I do But I will continue to use it and see what happens.

Date of experience: March 19, 2019
Illinois
1 review
0 helpful votes
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Results achieved
March 20, 2019

I saw results in the fullness and smoothness of my lips in the first week. It stays put and I don't have to reapply all day long.

Date of experience: March 19, 2019
Illinois
1 review
0 helpful votes
Follow Margaret H.
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I didn't investigate all the ingredients, but City Lips keeps my lips soft longer than most products.

Date of experience: March 19, 2019
California
1 review
0 helpful votes
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Color. Color.?
March 20, 2019

While I really like the clear, all three colors that I bought are weird. Too thick, strange colors. But the product does soften and plump my lips. Just wish it had a little color - maybe it's the opaqueness and gooiness I don't like.

Date of experience: March 19, 2019
New York
2 reviews
0 helpful votes
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City lips is absolutely amazing! I love it! This is an incredible product and makes my lips look fuller, more hydrated and less wrinkled! I am addicted!

Date of experience: March 19, 2019
Texas
1 review
0 helpful votes
Follow Maria D.
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I noticed the difference right away. Fuller lips instantly! No other product has given me results this great.

Date of experience: March 19, 2019
Alabama
2 reviews
0 helpful votes
Follow Brenda M.
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I'm unhappy with the colors sent. But the primary thing I like is how it makes my lips feel. I've used other lipsticks that I have and put the moisturizer over it. My bad that I've not gone online to look at other colors available.

Date of experience: March 18, 2019
Texas
1 review
0 helpful votes
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Works Great!
March 18, 2019

I love every thing about it... except the smell. My lips feel and look great. Just wish it didn't have a funky scent.

Date of experience: March 18, 2019
Germany
1 review
0 helpful votes
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Its ok it doesn't do what they promised yet. If you don't use it a few times a day you have too start all over

Date of experience: March 18, 2019