business logo of City Beauty

City BeautyReviews 1,367

3.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate City Beauty?
grey star
grey star
grey star
grey star
grey star

City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

So happy with it!
April 1, 2019

Well, just after 2 weeks of using clear city lips gloss, I can see lips more turgid, so I can imagine results in some months time... and very good thing is how lips remain soft because so moisturised by the product. Good job!

Date of experience: April 1, 2019
Maryland
1 review
0 helpful votes
Follow Michele F.
Unfollow Michele F.
Share Review
Report Review

Really works!
April 1, 2019

I use this product once or twice a day and find my lips are smoother and more hydrated. Lipstick looks better, too! I'll keep on using it!

Date of experience: March 31, 2019
Illinois
1 review
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Share Review
Report Review

Love it!
April 1, 2019

Love the stuff that goes on so nice makes my lips look great I bought a lot of clear and about one pink but I need to order more pink

Date of experience: March 30, 2019
Oregon
1 review
0 helpful votes
Follow Elena H.
Unfollow Elena H.
Share Review
Report Review

Since I have only used City Lips about 10 days, I don't yet see a change in volume but my lips feel plumper. The little lines above lips have improved tremendously. This is why I got City Lips so I am very happy with the results.

Date of experience: March 30, 2019
South Carolina
1 review
0 helpful votes
Follow susan F.
Unfollow susan F.
Share Review
Report Review

Easy fix
March 30, 2019

Since I am in my 60's I have had a few concerns about this area of my face
But city lips makes me feel comfortable with myself.

Date of experience: March 30, 2019
California
1 review
0 helpful votes
Follow Cathy M.
Unfollow Cathy M.
Share Review
Report Review

They have been a fantastic to work with. Its the only lip product that has made a difference and I wont be with out it. Now trying out colors to find my favorites. I also love the firming cream.

Date of experience: March 30, 2019
Texas
1 review
0 helpful votes
Follow Debra C.
Unfollow Debra C.
Share Review
Report Review

Amazing
March 30, 2019

I have always had very thin lips and not ver well defined. I never even wore lipstick. Now you can actually tell I have lips

Date of experience: March 30, 2019
California
1 review
0 helpful votes
Follow Tracey B.
Unfollow Tracey B.
Share Review
Report Review

Good so far
March 30, 2019

Have been using only a couple weeks. Did have before but the one I received was damaged a leaked so I wanted to try again. Will let you know when one month goes by. Feels great.

Date of experience: March 30, 2019
California
1 review
0 helpful votes
Follow Sheila M.
Unfollow Sheila M.
Share Review
Report Review

It WORKS
March 30, 2019

I love love love this product... and best of all it does everything the comments say. I use it Day and night and have
Been asked by. Friends if I had professional filler injected on

Date of experience: March 29, 2019
Florida
1 review
0 helpful votes
Follow Cathy S.
Unfollow Cathy S.
Share Review
Report Review

Excellent
March 30, 2019

I have found that my lips are fuller after using City Lips. I am pleased with this product and will place another order when needed.

Date of experience: March 29, 2019
Minnesota
1 review
0 helpful votes
Follow Amber B.
Unfollow Amber B.
Share Review
Report Review

Moisturizing
March 20, 2019

I like how well it keeps the lips soft and moisturized! As far as any kind of plumper, can't tell a bit!

Date of experience: March 20, 2019
Florida
1 review
0 helpful votes
Follow Leslie C.
Unfollow Leslie C.
Share Review
Report Review

Love the quality!
March 21, 2019

I've really enjoyed my City Lips purchase. My lips look beautiful, healthy and maintain a nice shine!

Date of experience: March 20, 2019
New Jersey
1 review
1 helpful vote
Follow Judi R.
Unfollow Judi R.
Share Review
Report Review

It is not a reality!
March 20, 2019

When I first put on the City Lips, I was ecstatic... but that was short lived. My lips are no plumper nor are the 'bleed' lines any less. When I attempted to outline my lips, as I usually do, the liner bled more than it otherwise did. I'm saddened that it didn't work the way it was advertised to.;-(

Date of experience: March 20, 2019
Florida
1 review
0 helpful votes
Follow Theresa E.
Unfollow Theresa E.
Share Review
Report Review

I have tried a few different lip enhancement products, I was not impressed with any of them, they were sticky and uncomfortable. I find City lips to be exactly what it promises, it hydrates, plumps and an added benefit is it also gives color to your lips.

Date of experience: March 20, 2019
Tennessee
1 review
0 helpful votes
Follow Robert X.
Unfollow Robert X.
Share Review
Report Review

I was sceptical about this product. Bought it on a whim. Now I love it and am telling all my friends.

Date of experience: March 20, 2019
New York
1 review
0 helpful votes
Follow Mikayla K.
Unfollow Mikayla K.
Share Review
Report Review

Magic!
March 20, 2019

This stuff is magic and I cannot get enough of it. I live in a dry mountain town and TGIF is the best my lips have ever felt.

Date of experience: March 20, 2019
Illinois
1 review
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Very Hydrating
March 20, 2019

I am happy with my City Lips lip gloss, I have used the clear only. It makes my lips look and feel hydrated for hours, something I have been struggling with over the last couple years. I do wish I could access my account to review/edit future shipping dates and update account information. Overall, I am satisfied and will be trying some of their colored lip gloss.

Date of experience: March 20, 2019
California
1 review
0 helpful votes
Follow JayElle Z.
Unfollow JayElle Z.
Share Review
Report Review

One stop shopping!
March 20, 2019

I love the way my lips feel. I wear City Lips all day and all night.
I use the no color gloss... just add my lipstick over the top for color.
It works best to add a matte lipstick.
Yay!

Date of experience: March 20, 2019
Florida
1 review
0 helpful votes
Follow Marilyn C.
Unfollow Marilyn C.
Share Review
Report Review

This Truly Works!
March 20, 2019

I like your product. I definitely see an improvement.
My lips definitely look fuller from the product I bought.

Date of experience: March 20, 2019
Texas
1 review
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

Everything came on time and was packaged well. My lips were very thin because of my age and they have changed in appearance.

Date of experience: March 20, 2019