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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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GB
1 review
0 helpful votes
Follow Christina E.
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I took a chance to order City Lips. The best "take a chance" I've done in a while! It really works! I wake up in the morning. Hello beautiful lips. I apply city lips 3 to 4 times a day and what a fantastic difference it makes, no more dry wrinkly lips, I'm pouting all day. Hahaha. Can't pass a mirror without stopping to admire my lips. Thank you so much for your excellent product quality service and design. I'm a very happy 58 years younger woman "Addicted" to City Lips
Warm regards
Christina Emir

Date of experience: April 3, 2019
California
1 review
0 helpful votes
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Quality product
April 3, 2019

Gives the results it promises. It tingles, but doesn't hurt. Creates plumper, fuller, smoother lips. I will be a returning customer and will recommend your product to all my friends.

Date of experience: April 2, 2019
California
1 review
0 helpful votes
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Fab!
April 2, 2019

I tried City Lips on half of my mouth and then without saying anything, I asked friends and Beaty advisors if they noticed anything different left side vs. right side. Five out of six noticed the fuller, plumper side. I am convinced and now using it all over.

Date of experience: April 2, 2019
New York
1 review
0 helpful votes
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This product is remarkable in its ability to moisturize and gently plump the lips.
The results can be seen and felt by the user. I have been using it for about 10 days now.
I am curious to see what this does over time. It is easy to apply, feels quite thick on the lips but looks like a high shine lip gloss. Again, I will observe it over a longer period of time to really see how it works.

Date of experience: April 2, 2019
Michigan
1 review
1 helpful vote
Follow Sue H.
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The moment I opened the box and applied to my lips, I was in heaven! The product is amazing! I bought the clear and all the colors and I love every tube! I carry one in my purse, I keep one tube in the bathroom and I keep one tube upstairs in my bedroom. So I have it all over my house and in my purse when I go out.

Date of experience: April 2, 2019
Florida
2 reviews
1 helpful vote
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Wonderful
April 2, 2019

Lips feel awesome I have always worn a colored gloss and love the look of the sheer city lips. I have more compliments on how nice I look and I could not figure out why at first! Now I know. I use it at night also and my lips feel great in the morning!
Thank you

Date of experience: April 2, 2019
California
1 review
1 helpful vote
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I bought the clear and the peaching pink. I first tried the color and it was sooo not right for me. I will be sending it back. Then I tried the clear, and kept trying it. I'm on my second week and already my lips are fuller and have a beautiful natural color that I haven't seen in many years. I will keep using this product. Thank you for giving me my lips back.

Date of experience: April 2, 2019
California
1 review
0 helpful votes
Follow Jeannette G.
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I'm not going to lie, I was very Skeptical about this product because I have tried soooooo many different things and nothing was helping my chapped, dry, bleeding lips. For years, and I am talking 15 years, I have had a bad habit of picking my lips and making them bleed. They were cracked and my lipstick looked horrible! I started Using City Lips and by the second day I saw huge results! My boyfriend loves kissing my lips and is always commenting on how soft they are! I have My picked my lips since I started using the gloss and my lips look fabulous! Thank you so much! I am a costumer for life!

Date of experience: April 2, 2019
Wisconsin
1 review
0 helpful votes
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Very nice
April 2, 2019

I like this product it is long lasting and does what it is meant to do. I will purchase this item again.

Date of experience: April 2, 2019
Illinois
1 review
0 helpful votes
Follow Kristy M.
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My lips stay hydrated and full looking all day! This product works really well as my primer before lipstick. I really am amazed how it holds onto my color and keeps my lips mosturized. Very happy!

Date of experience: April 2, 2019
Finland
1 review
0 helpful votes
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I am satisfied
April 2, 2019

I was a little bit suspicious if this product would be as good as promised. It it I can say. From the first day I used this product, I recognized the chance. Recommend!

Date of experience: April 1, 2019
Florida
2 reviews
1 helpful vote
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I've only been using it about 10 days and I do see s difference! I'm hoping for a more noticeable improvement as I continue to use it.

Date of experience: April 1, 2019
Ohio
2 reviews
0 helpful votes
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Love it!
April 2, 2019

I am extremely pleased with my City lips. It really plumps my lips and gives them a younger appearance. I'll be sharing with some friends.

Date of experience: April 1, 2019
Louisiana
1 review
0 helpful votes
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I have been using the City Beauty Lips for a little over a week and so far I love the product! I have started to get compliments on my lips. As I have gotten older, the color in my lips has faded and City Lips is helping to restore that color and fullness.

Date of experience: April 1, 2019
Oklahoma
1 review
0 helpful votes
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Reduce lines
April 2, 2019

Been using for about 2 weeks and I can really see a difference. Lips are more hydrated and lines diminished

Date of experience: April 1, 2019
Texas
1 review
0 helpful votes
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Veeeery good!
April 2, 2019

I can't tell if it actually took a while to get here, or if I was just very excited which made it seem like forever LOL

The product itself has been wonderful to use, although keeping my daughter from stealing it has set me back a bit

Date of experience: April 1, 2019
California
1 review
0 helpful votes
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Very satisfied
April 2, 2019

I like the product. Received order very quickly. Will likely purchase more! Can definitely feel the difference from using chapstick.

Date of experience: April 1, 2019
New York
1 review
0 helpful votes
Follow Suzanne M.
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I have used City Lips for over a year and the results are lasting and very pleasing. My husband noticed the results right away, and wants to kiss my lips constantly! I keep a tube in my purse always and apply City Lips in the morning and evening, as well. I am very, very happy with this product!

Date of experience: April 1, 2019
Texas
1 review
0 helpful votes
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Love it
April 1, 2019

I noticed a different within 10 minutes and it continued to work all night while I slept. My lips have healed from being dry and chapped. I'm so happy

Date of experience: April 1, 2019
New York
1 review
0 helpful votes
Follow Judi L.
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Nice feeling on lips, great shine and lasts; very good foundation for lipstick to add color; no noticeable change in lips appearance.

Date of experience: April 1, 2019