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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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GB
1 review
1 helpful vote
Follow Pat K.
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For me, the best Lip Product, recommended to all my family and friends, who have noticed a difference in me using the product

Date of experience: April 4, 2019
Utah
1 review
0 helpful votes
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I've only been using your products for three weeks. I'm excited to see if it really soften my wrinkles on my face. I truly love the way the Hydro Mask makes my face feel! I'm using it twice a week. Do you think I should use them more than that?

Date of experience: April 4, 2019
Germany
1 review
1 helpful vote
Follow Diane N.
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I gave a tube to my daughter who has had such problems with her lips, nothing, I mean nothing she has tried has helped her dry lips. I gave it to her yesterday and she wore it this afternoon, her lips look so much better, mine are good, still hoping for some of the lines to disappear but have been using it for a few weeks. I love this product! Thank you!

Date of experience: April 4, 2019
Pennsylvania
1 review
0 helpful votes
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I love the way it makes my lips look, so shiny and sexy. I would recommend this to anyone. I feel like my lips are beginning to look plumper and fuller already.

Date of experience: April 4, 2019
Florida
1 review
0 helpful votes
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Feels good...
April 5, 2019

I like it, tastes fine, no after taste like others... I have seen a little bit of plumpness in my upper lip but so far not in my bottom lip... I use twice daily and will start using more.

Date of experience: April 4, 2019
Michigan
1 review
1 helpful vote
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Years Younger
April 5, 2019

I am 65 yrs old and experiencing, for the first time in my life, thinning lips. I was told it was just a natural part of aging. Well, I'm not one to go quietly into that goodnight. I purchased City Lips. After one week of use, I am noticing a much plumper upper lip. I also have the X in the center. After taking that for granted for all those years, I will never take my lips for granted again. City Lips gave me back my plump lips and my lipstick looks fabulous. I will order again and again. Never want to be without City Lips, ever.

Date of experience: April 4, 2019
New York
1 review
1 helpful vote
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Lines Lines Lines
April 4, 2019

I love the way my lips look and feel with City Lips. The shine last for hours and definitely over night, My lips look a bit fuller but the lines above the lips are still prominent. I was hoping for more. It has only been two or three weeks. It can still happen. Right?

Date of experience: April 4, 2019
New York
1 review
0 helpful votes
Follow Kahnema M.
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Really a great hydrator. My lips look Years younger, much plumper and smoother. It works great under my favorite lipstick!

Date of experience: April 3, 2019
Texas
1 review
0 helpful votes
Follow Sylvia M.
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It keeps my lips very moist and I like it because they're not dry I'm looking forward to trying the lipstick what a little color to it I use the word dark lipsticks like purple or burgundy or red that will stay on and I would have to apply it over and over again but it made my lips very dry and cracked so I decided to give this a try so far so good my lips are healing up and it looking very nice and smooth

Date of experience: April 3, 2019
California
5 reviews
0 helpful votes
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Super healthy lips!
April 4, 2019

No more cracked and peeling lips! Gloss stays on and does a fantastic job of keeping my lips moist and protected. I Love this product!

Date of experience: April 3, 2019
Nebraska
1 review
0 helpful votes
Follow Angie F.
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I've tried gimmicky items only to be disappointed. This is NOT the case! I can immediately tell the difference when I put this lip gloss on. I will be buying more for as long as I can. I totally recommend!

Date of experience: April 3, 2019
California
1 review
1 helpful vote
Follow Ahavia S.
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I like the way Citi lips softens my lips, makes them look more full like they used to look when I was younger, and softens the tiny lines around my mouth. I really recommend this terrific product.

Date of experience: April 3, 2019
Colorado
1 review
0 helpful votes
Follow Amber F.
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Lip gloss
April 4, 2019

This works wonderfully as a lip gloss. I have noticed that I have less peeling of my lips (very dry, living in Colorado), but it is very thick and tacky. The flip to that is it stays on for a long time (excluding if you eat or drink, as one would expect). I don't know that I have had much plumping per se, but I purchased this for the moisture component, not a plumper.

Date of experience: April 3, 2019
California
1 review
0 helpful votes
Follow Lisa S.
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I have been using City Lips for over 2 weeks consistently and I have to admit it really works. My lips are hydrated and it like I'm very aware of the plumpness. I have had no issues. I have the clear and tint City Lips and I really love this product.

Date of experience: April 3, 2019
Tennessee
2 reviews
1 helpful vote
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It works
April 4, 2019

I've only been using it for about two weeks now but have been pleasantly surprised at the changes

I will continue using this product and hopefully things will just keep improving. I'm excited to try the colors next

Date of experience: April 3, 2019
Oklahoma
1 review
0 helpful votes
Follow Nancy P.
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The 3 different colored City Lips that I got have not worked for me. The colors eventually work their way up the lines in my lips which visually makes my lines stand out.

Date of experience: April 3, 2019
Mississippi
1 review
0 helpful votes
Follow Dinea K.
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Love the moisture
April 4, 2019

Love how my lips feel, hope it continues to make them fuller and more supple! Love the colors also! I will purchase again! The consistency of the gloss feels great

Date of experience: April 3, 2019
Texas
1 review
0 helpful votes
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Love it!
April 4, 2019

I used to carry chapstick with me everywhere, in my purse, coat pockets, bags, uniform... they were everywhere! Since using City Lips my lips are softer and don't feel chapped all the time. I have noticed that the lines around my upper lip are fading! I know with continued use my lips will only get better!

Date of experience: April 3, 2019
Spain
1 review
0 helpful votes
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"IT'S WORKING"
April 3, 2019

I have only been using the product for 10 days and already I am seeing a definite improvement in the lines around my mouth and in the fullness of my lips. I am delighted and wpuld recommend this product wholeheartedly.

Date of experience: April 3, 2019
Australia
1 review
0 helpful votes
Follow Melanie M.
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I have very sensitive skin so was a little worried, I have been using city lips for about 2 weeks now and have had no reaction and my lips feel better than they ever had and they do seem to look a bit fuller when I use it!

Date of experience: April 3, 2019