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The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.
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I've been using this product for about 2+ weeks, so I'm waiting for evidence it's working. I haven't given up!
Love the texture, smell and how cool and fresh you feel when you use it I've been using it for about 4 weeks so far I've noticed smoother appearance of my skin but I'll continue to see if I notice a lot of tightening
Very please
I was short shipped a month ago. On opening package I phoned and ended up in holding hell for more than 30 minutes. Then tried recommended chat room... same story. Have written four times and received one response... we'll be back to you in two-three days.
In addition to losing cost of product I also had to pay duty and handling on the missing product as I live in Canada.
Not worth it!
I've used so many different body lotions and creams and butters, and CB's InvisiCrepe is my favorite. It makes my skin look and feel better than any other. It hydrates my skin, and it keeps it hydrated all day and all night (and sometimes all day again...). When I use this body cream, I don't suffer from dry skin or itching. And it absorbs quickly. I don't have to wait an hour to get dressed after moisturizing! And it does what it says: my skin looks less creepy, plumper, more youthful. The only things I would wish to improve is the sustainability of the packaging, and it's more expensive than my other body creams. That said, you often get what you pay forand this is a powerhouse body cream.
I purchased InvisiCrepe Body Balm. Having tried many, many other creams before with no results, I was surprised I am starting to see a softening of those crepey lines on my stomach after two months us use.
The balm goes on grease less, no bad odors to it, and feels nice on skin. I can't tell if it's making a difference yet, but time will tell.
I purchased Line Blurring Wrinkle Filler and have been using it for about a month. There is absolutely NO difference that I can see in the appearance of wrinkles. What a waste of money. Don't fall for this.
I have found that this by far is the nicest body cream I have used by far! I had surgery on my arm and the skin is terribly all wrinkly! This seems to make it look a little better! I like the faint smell just wish it was a little more fragrant! Otherwise I am really liking it!
I am a little sad because some reviews say they are 4 weeks into it and notice wonderful results. I i have to remember I am 68 years old, and lost a lot of weight the last part of 2019, so the wrinkles are no longer hidden by adipose! I also love the coupons, but since they expire at 2 weeks, i had no idea then yet that I wanted more! I have punched more now, as well as the City Lips and sculpting cream since it sounds as though the invisicrepe is the one to use for arms and legs. I am hopeful!
I've been using multi-action sculpting cream and invisicrepe body balm and I can see and feel a difference. It's been 2 weeks and I see a noticeable change in my skins texture. I will continue to use this wonderful product. Thank you for all you do, Judy Walden
I'm just getting started transforming my crepey skin that had seemed to appear almost overnight. I am using the cream, which smells and feels wonderful, twice a day on my arms as a test. I am very pleased with the difference I am seeing so far. I'm also using it on my face and have experienced no sensitivity as often happens with other creams. I'll be trying it on my legs next. Maybe I need a vat that I could be dipped into daily? Loving it so far!
I ordered 3 City lips.in mat, I received them in Gloss. The price I read wasn't $160.00US Dollars but $100.00US Dollars.
I have been charged $160.00US Dollars on my credit card. Wothout my consentment. This is fraude!
I wrote straight after been charged, called on the phone no answer both ways. I requested to cancel my order of colors city lips and a refund of the mistake with the balance due to me back. Into my bank account... An absolute ignorance to my request up to now.
I received 3 gloss city lips. I am expecting anytime via Westeck.in St Lucia 3 more City lips in color which I never asked for, I hate colors on my lips.
I had time to test this product, however, haven't see any result at all as yet after 4 days! Wha a pitty...
Please contact me asap to resolve my issue. Or I am going to post this on all my social. Medias
Thank. You
I am 66 yrs old. I have been taking very good care if my skin for a very long time. This product caught my eye. I just purchased it about one month ago. I am pleased with the slight results so far. Today I ordered more of the InvisiCrepe Body Balm as well as the Lip plumper and moisturizing face masks. I had a very bad experience with the web site today. If that happens again I will move on! They had a time limit on the purchase. I notice there is no time limit on this review.
It really works and I'm thrilled!
My skin looks so much better and I've used many different products to no avail
So am planning to stick with this product!
I wouldn't know how it works I ordered it 3 weeks ago. They gave me a tracking number that just proves they printed a label. I have sent several requests to contact me & they do not reply. I live 3 hours from where it was shipped. Terrible terrible
While I have only been using this product for a short while, I like the product because it is creamy, absorbs into the skin leaving the skin feeling hydrated instead of other products I have tried that were really thick and waxy feeling, but haven't used long enough to see the affects of the product itself, but so far I like it alot
I have just use for one week and I can tell the difference already. The feeling my skin so soft and so young again... thank you
The invisible cream has turn may wrinkles into very fine lines and I believe if I keep using this cream the lines will be gone. I truly love this cream. Peace
Seeing a softening of my lines and more firmness in my skin generally a significant change for the better
I ordered one jar of the invisicrepe body balm. Instead, I was charged full price for two ( Which makes no sense because when you order you can get a discount on the 2nd jar). I was not happy but the return process was not straight forward so I kept both. Four weeks later I am finishing up my second jar with zero improvement. I have wasted $120.! Don't bother. It is useless
Answer: Hi Diane - we can recommend UpLift Firming Serum help target the look of wrinkles & sagging skin in as little as 30 minutes and is packed with naturally-derived extracts to help give skin a lifted, smooth look. We recommend using it twice a day—once in the morning and once at night. Continued use is recommended to maintain and improve results.