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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Utah
1 review
1 helpful vote
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It really works!
May 30, 2020

I just finished up my first bottle of the InvisaCrepe body balm, so I am writing this review at the end of 30 days of use. I am post menopausal and so I was a bit skeptical, BUT there is a noticeable improvement on the texture and wrinkles of my neck and chest. It took a couple of weeks before I saw any difference, but I was shocked when I could physically see it was actually working. The texture of this product is very creamy and silky, non irritating and does absorb quickly. I will definitely continue to buy this product.

Date of experience: May 29, 2020
California
1 review
2 helpful votes
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Crepe Balm
May 28, 2020

I've been using daily for 2 weeks, and have seen a noticeable improvement! I love that it absorbs and is not greasy at all. I've given a jar to me daughter to try for her pregnancy stretch marks - hopefully it will help her too!

Date of experience: May 28, 2020
California
2 reviews
24 helpful votes
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My sister had been raving about City Lips but I never gave much thought to ordering just a single lip item so I hesitated to check it out. Finally, I went to their site, found City Lips, ordered 3 and got a discount on another item with my purchase so I picked out the Hydro Mask. Omg can I tell you that mask is the single best at-home product I have ever used. It is my go-to birthday present for friends. I gave a box to my Mom and my mil for Mother's Day and they both LOVE it. In the meantime I've been getting emails from CB with all kinds of great home remedies (rice paper masks for brown spots) etc. I learned about the InvisiCrepe Balm in one of their emails and thought I'd give it a try. I'm hooked! I'd lather it on my entire body every day if I could afford it! Will definitely be back for more of it. My bday is coming up so I think I know what I'll be getting :)

Date of experience: May 28, 2020
Kentucky
3 reviews
0 helpful votes
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Great Product
May 28, 2020

I purchased two jars of invisi crepe body balm and I love it. It is very light on the scan it makes my skin feel soft. I have at least a half a jar of the first jar of opened left so it doesn't take a whole lot to do its job

Date of experience: May 27, 2020
New York
1 review
0 helpful votes
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Crepe
May 27, 2020

I'm using the Invisicrepe Body Balm,, somedays I thinks my arms look less crepe, so I continue to use it.
I like the way it feels, less lines on my neck.
I'm going to try the sculpture cream.
It's a little expensive for me, but I'll continue to use for now. I'm 66 years old.

Date of experience: May 27, 2020
Idaho
1 review
0 helpful votes
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This seems to be a good product. I have only been using it for a short time, but it has smoothed out the skin on my arms. I am disabled so I use it on my legs where I can reach and have had good results. I think when I have used it for a longer time it will make me a true believer. Thank you for a product that will change the lives of many people.

Date of experience: May 27, 2020
Florida
1 review
0 helpful votes
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First time I have EVER used something on my skin that actually works! I cannot tell you how excited I am! I called my sister immediately and she purchased some also. Will definitely keep on using this cream... the best! Believe me, this is actual!

Date of experience: May 27, 2020
California
1 review
0 helpful votes
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Smoother skin
May 27, 2020

So far my skin appears smoother, enough so I don't feel as self conscious. I would recommend this product.

Date of experience: May 26, 2020
Kentucky
2 reviews
1 helpful vote
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Tightening skin
May 26, 2020

Invisible Crepe body Erase helped my arms and neck tremendously. I ordered 3 more bottles because i like it so much. Great hydration and over all moisturizer. Thank you

Date of experience: May 26, 2020
California
2 reviews
1 helpful vote
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I am NOT NEW at searching out product to hide and enhance my secret flaws! I have been disappointed many times. This is my first experience with REORDERING product from the same company. EVERYTHING I try lives up to the enhancements and improvements City of Beauty's marketing team promises. I have tried them all. AND THEY ALL WORK. You can't believe me? I can't believe it either! City Beauty is the real deal

Date of experience: May 25, 2020
Pennsylvania
2 reviews
0 helpful votes
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Nice Hydration
May 25, 2020

InvisiCrepe Body Balm is a good quality cream that absorbs quickly and hydrates skin better than the majority of moisturizers I've used. It has helped improve the appearance of my dry, aging skin.

Date of experience: May 25, 2020
Florida
1 review
0 helpful votes
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City Beauty
May 25, 2020

Great results with City Beauty InvisiCrepe Body Balm, City Lip Gloss, and Blue Defense Hydro Gel! The results are unbelievable! Will be reordering all three soon!

Date of experience: May 25, 2020
Pennsylvania
1 review
0 helpful votes
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The best around
May 25, 2020

This fantastic cream does what it claims to do. I use this daily after my shower. And I have seen much less crepey skin.

Date of experience: May 24, 2020
Arizona
2 reviews
0 helpful votes
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It Does Work!
May 25, 2020

You will NOT have instant results, so if that's what you want don't bother! As with all skin products it takes time but I've been using for ~1-2 months and I definitely see the difference! I'll keep using, I'm 66 and won't need a facelift!

Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
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Have been using for a couple of weeks and love it. It has a lovely scent and is creamy but not greasy and best of all I am seeing results on my arms. I am 76 years old and hate to wear sleeveless things, now I have hope as the my arms are firming up and the crinkling skin is disappearing.

Date of experience: May 24, 2020
Illinois
1 review
0 helpful votes
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I started my journey with City beauty purchasing invisicrepe body balm and hydro mask. I love the smoothing line of the hydro mask leave unbelievable effect on your faces just like after expensive facial treatments. The Body balm I using on my neck and chest and the skin looks more hydrated and different in touch.
Love the also two other products eye cream and the wrinkle filler, highly recommended

Date of experience: May 24, 2020
California
1 review
2 helpful votes
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Erase Years
May 24, 2020

I have been using Multi Action Sculpting Cream and InvisiCrepe Body Balm for approximately 6 months. At about 3 months I began noticing reduced wrinkles and more importantly a youthful dewyness to my complexion and chest. I began receiving compliments on how good and younger looking I've become.
More recently my arms and legs are beginning to smooth out as well. Yesterday I had shorts and a summer tank top on. My husband complimented me several times on how attractive I was. (I have not worn shorts in a couple of years).
I plan continued use of City Beauty products and am looking forward to continued improvement of my skin.

Date of experience: May 23, 2020
Florida
1 review
0 helpful votes
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It's me!
May 24, 2020

This product offers a good return to less crinkled skin. The problem is not the product. It's the user. I am not faithful. When I am using this product, it helps to improve the overall condition of my skin. I need to take care of me better during our world crisis, instead of trying to carry the weight of the day.

Date of experience: May 23, 2020
California
2 reviews
0 helpful votes
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Really Creamy
May 23, 2020

Been using another leading brand and since you say you are the best I'm comparing. Jury is still out but it has only been a month.

Date of experience: May 23, 2020
Indiana
3 reviews
0 helpful votes
Follow Dianna J.
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Have been using on arms and legs for approx 3 weeks. I like the feel, but going through the jar very quickly. Waiting to see if get any real improvement.

Order was processed quickly and arrived as ordered.

Date of experience: May 23, 2020