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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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California
4 reviews
0 helpful votes
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The Best
June 3, 2020

My skin is very crepey due to age and sun damage. I have tried so many cremes over the years, both very expensive and not expensive. The City Beauty InvisiCrepe Body Balm is the first creme to truly help and show a difference. It is great to have this creme.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Sweet product!
June 3, 2020

I have only been using this product for a short time. Therefore I have not seen much of a change yet. I LOVE the texture of the balm and the soft non-greasy feeling on my skin. Check back with me after I've used it for a month!

Date of experience: June 3, 2020
Florida
1 review
0 helpful votes
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Crepecream
June 3, 2020

It's only been a month or so I see improvement but I feel another month should show better results. It's the best I've tried thus far and I've tried them all. Not sorry I purchased. Like u to ask me ag in a month or so.

Date of experience: June 3, 2020
Rhode Island
1 review
0 helpful votes
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Love it
June 3, 2020

Really like this product. Makes my skin so hydrated and soft. I definitely reccomend it
I have omly been using a little while so. L have not seen the creepy skin change yet.

Date of experience: June 3, 2020
GB
1 review
1 helpful vote
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Body cream
June 3, 2020

Only been using for a couple of days so no results as yet. Purchasers outside USA beware... I had to pay £18.06 customs charge which was not made clear at the time of ordering as well as postage... not happy!

Date of experience: June 3, 2020
California
1 review
0 helpful votes
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It Does it's Job!
June 3, 2020

I saw improvement after the first few days. I love the more youthful feel and look of my skin. I'm sold on City Beauty products.

Date of experience: June 3, 2020
Puerto Rico
1 review
0 helpful votes
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Mi experiencia
June 3, 2020

Llevo poco usando los productos, he observado en poco tiempo cierta mejoria en mi piel. Tendre que esperar algún tiempo para ver los resultados completos. Me gusta la rápidez con que envian los productos y me gustan las ofertas. Gracias por sus atenciones.

Date of experience: June 2, 2020
New York
1 review
3 helpful votes
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Invisicrepe
June 1, 2020

I may end up giving a five star rating, I just haven't used it long enough yet.
Thus far I've seen a positive improvement to my neck skin. This is the area I purchased the product for.

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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Amazing body balm
June 1, 2020

Absolutely amazing any time of day absorbs quickly and evenly plumping the skin naturally finally I can show off my nice 58 year old legs now without a tan!

Date of experience: June 1, 2020
New York
1 review
0 helpful votes
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InvisiCrepe
June 1, 2020

Seems to work a bit better than other "crepe erase" products I've used, although still not as mush difference as I'd like. I'm on my second jar so would think I'd see more results by now.

Date of experience: June 1, 2020
Illinois
1 review
0 helpful votes
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Great Products
June 1, 2020

I've used products for lips, face, and body and will reorder them all! Ordering is easy and products arrive quickly.

Date of experience: June 1, 2020
GB
1 review
0 helpful votes
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Revival
June 1, 2020

I have only just started to use the product. Mainly for my arms and neck. After a couple of there seems to be noticimprovement. If this continues, it certainly will
Be a happy revival.

Date of experience: May 31, 2020
California
2 reviews
2 helpful votes
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The products are amazing and work very well. Just a little too pricey for me. My lines and crepey skin disappear almost immediately. I'm not afraid to wear sleeveless shirts or shorts while using this product. It's just a little too pricey for me but I love it.

Date of experience: May 31, 2020
California
1 review
0 helpful votes
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Amazing
May 31, 2020

I have been using this cream for many months now, and will continue using it because it works. I definitely have seen over 95% smoothness on my arms deco and legs. I will continue using It as I've not found any other cream that come close to the quality of this cream.

Date of experience: May 31, 2020
Florida
1 review
0 helpful votes
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I've used the entire line and was very happy with the results. The city Lipgloss is a favorite, but a little overpriced for what it does. Many other similar products are available and give the same results for less.
I love the sculpting cream and under eye cream, though I saw no significant changes while using the products. I've contacted the company with concerns and complaints, and was treated very well. I think, as with many companies, the pandemic affected the product delivery and customer service quality. I wouldn't call it a reflection on them.

Overall, I recommend this company and will buy again.

Date of experience: May 31, 2020
New York
1 review
0 helpful votes
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Just Truly Works
May 31, 2020

I bought this with some doubt and have happily had those doubts erased. I use this on my face, although it is meant for the body and my skin looks nourished and supple all day long. Thank you. This is just what I had been looking for. Highly recommend!

Date of experience: May 31, 2020
Vermont
1 review
0 helpful votes
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Feels nice.
May 31, 2020

It feels great. It goes on easily and nicely. Seems to last all day. The people on the telephone are always nice and friendly. My skin is much softer than before.

Date of experience: May 31, 2020
Georgia
1 review
0 helpful votes
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This product started making a visible difference within 10 days. Now that I have been using it for about 5 weeks, there is an amazing improvement. I will definitely order more! I has been using it on my face, arms and hands. I will order more and start using it on my legs. I only wish I would have ordered 4 times as much when I ordered the first jar. Honestly when I decided to try it I really deep down didn't think it would make a difference. I was so wrong! Thank you for this product. I only wish I would have done a before and after picture the I show the difference.

Date of experience: May 30, 2020
California
1 review
0 helpful votes
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I purchase 3 jars of InvisiCrepe Body Balm! I can truly tell you that my skin is much softer, than before. My skin feels refresh and rejuvenated. Will continue using this product.
Glenda Ingram
Harbor City, California

Date of experience: May 29, 2020
Colorado
1 review
0 helpful votes
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I used crepe erase for several years. I hated the subscription deal and it was greasy. Invisicrepe smooths easily, absorbs quickly, smells great and isn't greasy. AND I buy when I want. BEST I'VE FOUND

Date of experience: May 29, 2020