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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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North Carolina
1 review
0 helpful votes
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City beauty
June 10, 2020

I bought Crepe balm for my wife for her 70th birthday. She was very pleased to receive such a useful gift that was for her personal use. She will be using it everyday for the next 3months. She seems to think it's working already. I am happy too!

Date of experience: June 8, 2020
Canada
1 review
0 helpful votes
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I wish InvisiCrepe cream had been available before I really needed it... maybe I wouldn't need it so much now. This has become my body cream of choice and I can't live without it.

Date of experience: June 8, 2020
GB
1 review
26 helpful votes
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Received my order only after having to stump up another 36%of the cost I had already paid for the cream, as VAT + admin fee were charged and parcel withheld in customs. No response from customer service other than a generic email to see if this has been a huge mistake on their part. I'm so livid that can't even bring myself to use the product. Recommend that you DO NOT ORDER FROM THIS COMPANY IF YOU ARE RECEIVING IN THE UK!

Date of experience: June 8, 2020
Rhode Island
1 review
0 helpful votes
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Nice cream
June 8, 2020

Provides a nice layer of moisture - not sure of the longer lasting results at this time since I've only used one month.

Date of experience: June 8, 2020
Australia
1 review
0 helpful votes
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Great stuff
June 8, 2020

I have settled on using the lip balm, the body balm and maybe the sculpting cream (still testing). These products are great with a really noticable effect as long as you keep using them. No miracles but a definite improvement

Date of experience: June 7, 2020
California
1 review
5 helpful votes
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Credit card scam
June 7, 2020

This is second time when I ordered the items it say my card is declined than get charged to my card. And no products.

Date of experience: June 7, 2020
Australia
1 review
3 helpful votes
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Still waiting for products 2 months later, no contact from city beauty, unable to leave a review on their website. No refund. No a happy customer.

Date of experience: June 6, 2020
South Carolina
1 review
0 helpful votes
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I initially bought this for my arms. After trying several different types of lotion, that never worked like this cream! My arms look fabulous, and it has encouraged me to start doing some warm exercises to make them look even better! Just started using in my declotauge, and its looking better everyday!

Date of experience: June 6, 2020
Arizona
1 review
40 helpful votes
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Invisicrepe review
June 6, 2020

This cream has been a lifesaver! The skin on my arms was so thin that any little contact with something made my skin bruise and bleed. By using this cream, my skin looks so much healthier and I don't have to worry about brushing against a drawer and causing a really ugly bruise or cut. I have also used it on my face and have had so many compliments on how young I look. I'm 63 so that's really nice to hear. I just love this product!

Date of experience: June 6, 2020
New Mexico
1 review
0 helpful votes
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Crepe
June 6, 2020

This works but only if you continue to use it everyday. It's expensive for me but worth it. I will continue to use it.

Date of experience: June 6, 2020
Canada
1 review
0 helpful votes
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Creme
June 6, 2020

Tres bon produit je l emplois régulierement et ma peau s améliore grandement je recommande ce produit a toute celles qui comme moi on une peau sec et un peu frippé il aidee grandement
Merci de faire de si bon produit

Date of experience: June 6, 2020
GB
1 review
0 helpful votes
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Fabulous Cream
June 6, 2020

I was a bit sceptical about this cream, but when applied to my skin, there was a immediate difference. Recommend for older skin.

Date of experience: June 6, 2020
Louisiana
1 review
0 helpful votes
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Enjoy
June 6, 2020

I'm enjoying it. It is not greasy at all. I have not worn it under make-up yet since the COVID-19 is currently going on, but I believe it would work well under make-up.

Date of experience: June 5, 2020
Alabama
1 review
0 helpful votes
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Invisicrepe
June 5, 2020

I am amazed with the results. I've been using for about a week and my skin looks great. No more wrinkles, no more crepe. Love this product.

Date of experience: June 5, 2020
New York
1 review
0 helpful votes
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Pretty good
June 5, 2020

I have seen some slight improvement in my legs. I am 70 years old and didn't expect miracles, but my skin seems a bit firmer.

Date of experience: June 5, 2020
Canada
1 review
0 helpful votes
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Invisicrepe
June 5, 2020

This stuff works! My old skin looked plumped with fewer wrinkles and crepe lines. Have only used it twice and noticed a difference right away.

Date of experience: June 5, 2020
Virginia
2 reviews
0 helpful votes
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A good experience
June 5, 2020

I have very pleased ever since I started. I have been using it on my neck and upper lip and I have seen improvement.

I have been using it on my neck and upper lip and have seen improvement. I am starting to use it on my arms and hope to see the same. I find it better than the Crepe Erase they advertise on TV.

Date of experience: June 5, 2020
Canada
1 review
0 helpful votes
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New customer
June 5, 2020

Only had the product a week... but it feels good on the skin and is not greasy... I like the fact that it is not over perfumed.

Date of experience: June 5, 2020
Missouri
1 review
0 helpful votes
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Two weeks
June 4, 2020

I have only used product for two weeks, but have seen some improvement in my arms. I am planning on buying second jar.

Date of experience: June 4, 2020
South Carolina
1 review
0 helpful votes
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Younger skin
June 4, 2020

I have only been using invisi crepe for a little over a week and I am amazed how much smoother my skin is. I love it.

Date of experience: June 3, 2020