Received my order only after having to stump up another 36%of the cost I had already paid for the cream, as VAT + admin fee were charged and parcel withheld in customs. No response from customer service other than a generic email to see if this has been a huge mistake on their part. I'm so livid that can't even bring myself to use the product. Recommend that you DO NOT ORDER FROM THIS COMPANY IF YOU ARE RECEIVING IN THE UK!