business logo of City Beauty

City BeautyReviews 1,367

3.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate City Beauty?
grey star
grey star
grey star
grey star
grey star

City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Maura A.
Unfollow Maura A.
Share Review
Report Review

Amazing product
July 4, 2020

This is a great cream for smoothing the skin on the body and bringing a youthful look back to the skin. It allows me to wear sleeveless outfits again. I'm very happy with it and I have reordered twice now!

Date of experience: July 3, 2020
Arizona
1 review
0 helpful votes
Follow Bonnie G.
Unfollow Bonnie G.
Share Review
Report Review

Incredible Results
July 3, 2020

I've been very happy with the results of this cream. I hate dry elbows and knees, I've also noticed my skin changing with age. This cream has definitely perked up my skin texture. I've noticed the wrinkles when I bend my arm are disappearing and my knees and elbows never look dry anymore. Definitely worth the purchase and will buy again.

Date of experience: July 2, 2020
Washington
1 review
0 helpful votes
Follow Louise R.
Unfollow Louise R.
Share Review
Report Review

Love this product... my skin is very dry (69 y/o). Using this has hydrated my legs and arms and has noticeably lessened the "crepey" look of aging!

Date of experience: July 1, 2020
Nevada
1 review
0 helpful votes
Follow Sue M.
Unfollow Sue M.
Share Review
Report Review

Time Will Tell
July 2, 2020

I am a very active young 61 year old female. I have spent most of my life outdoors swimming, hiking, biking, running, as well as being a P. E. Teacher. With that said, my skin has seen a lot of sun, which has led to my crepe skin. I have tried every lotion, ate fruits and vegetables, and drank the water, but to no avail. So after reading the reviews about City Beauty, I decided to give it a honest try. Believe it or not, I am seeing results for the first time in my life! I feel better about wearing short sleeves again, but I am not confident with wearing shorts YET! I do wish the jars were bigger for the price, but as my mother always said... beautiful things come in small packages.

Date of experience: July 1, 2020
Canada
1 review
0 helpful votes
Follow Suzanne G.
Unfollow Suzanne G.
Share Review
Report Review

Happy Newbie
July 2, 2020

I only just started using the Invisible Balm and the Sculpting Cream in the feel of my skin. It feels very soft, almost satiny. Still have crepiness however, as I mentioned previously, I only just started using the products. I also like the light scent of the product.

Date of experience: July 1, 2020
Texas
2 reviews
0 helpful votes
Follow Janna G.
Unfollow Janna G.
Share Review
Report Review

Love This Balm!
July 2, 2020

I can definitely tell the difference the InvisiCrepe Body Balm is making to my skin. I use it everyday and I ran out of it a few days before my next shipment arrived and I could tell I had not been using it. My skin wasn't nearly as soft.

Date of experience: July 1, 2020
California
1 review
16 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

The cream felt amazing on my skin, but made only a slight difference in the crepey skin. In all fairness, I just started using the product, and also I'm 70 yrs old and recently lost a lot of weight due to dental issues. Before then, my skin was relatively smooth and crepe-free (yes, I was very lucky and great genes). The excess skin and crepey folds are extreme and I'm hoping with continued use of the balm that it will continue to work its magic. Fingers crossed!

Date of experience: June 29, 2020
California
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Still not sure.
June 29, 2020

Had to stop usage due to surgery so feel as if I took a few steps backward. Will be going back to daily use and see how it goes. Then will honestly respond.

Date of experience: June 29, 2020
Washington
2 reviews
13 helpful votes
Follow Patti H.
Unfollow Patti H.
Share Review
Report Review

AMAZING
June 29, 2020

I was skeptical at first but after the second day of using this I was amazed at the huge difference I saw in my neck and Knees! This is "magic" in a jar. I have told all my friends about this product and now telling whom ever needs to hear "this is the real deal it really does what they say it does". Love this stuff

Date of experience: June 28, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Stephanie J.
Unfollow Stephanie J.
Share Review
Report Review

Body Balm
June 28, 2020

I love the feel of the balm on my skin. Even in Summer when I typically shy away from moisturizers due to humidity. The body balm is very soothing and does not increase any breakouts.

Date of experience: June 28, 2020
Wisconsin
1 review
1 helpful vote
Follow Kathi G.
Unfollow Kathi G.
Share Review
Report Review

I received the cream for crepey skin and I see improvement within a week. Is my crepe skin gone - No, I am 62 and lifelong lover of the sun. But it is improved! The firming creme is good but not really seeing visible difference but thats hard on day to day badis. The cream to fill in wrinkles is AMAZING! Get it! If you do not want to do Botox, get this. It works within minutes.

Date of experience: June 28, 2020
Texas
1 review
0 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

I have enjoyed using the Body Balm for about 6 weeks. I do see a difference in the texture of my skin and I am hoping for even more improvement.

Date of experience: June 27, 2020
California
1 review
0 helpful votes
Follow Lori N.
Unfollow Lori N.
Share Review
Report Review

Amazing
June 27, 2020

My skin has never felt or looked better! No more sagging skin or dimples in legs! More of a tightness in texture

Date of experience: June 27, 2020
California
1 review
0 helpful votes
Follow Lorri H.
Unfollow Lorri H.
Share Review
Report Review

Although it can't completely get rid of my crepe issues, it certainly helps. It's the best cream I've found for this purpose. I feel much better when I use it, and I like the scent and the way it applies. My problem is that I just want to keep applying it all day!;-). Today I turned 68!

Date of experience: June 27, 2020
Arizona
2 reviews
1 helpful vote
Follow linda S.
Unfollow linda S.
Share Review
Report Review

Great
June 27, 2020

I am 74 years old and have been using crepe erase for 3 week I can see a difference. Don't know what another 3 weeks will do.

Date of experience: June 27, 2020
Oklahoma
1 review
0 helpful votes
Follow Elaina R.
Unfollow Elaina R.
Share Review
Report Review

Soft Skin In A Jar
June 27, 2020

I've really enjoyed my body cream... it makes my skin super soft and smooth. I also love the clean scent. Looking forward to my second jar and seeing more results as I continue to use it. Overall I'm very happy with this product!

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
Follow Geraldine M.
Unfollow Geraldine M.
Share Review
Report Review

Good product
June 26, 2020

I didn't expect much because I am over 70, but it has helped with my crepey skin, especially on my legs. My arms leave a lot to be desired, but they have been exposed to the sun more than my legs.

Date of experience: June 26, 2020
Florida
1 review
0 helpful votes
Follow Patti V.
Unfollow Patti V.
Share Review
Report Review

I lost 275 lbs and have lots of loose skin, I see my skin starting to smooth out a little not looking so crepe-ish. The hydration is wonderful and non greasy, the smell is delicious, and I am surprised I am not allergic to it as I am most skin products. I will continue to use for 3 months and post before and after pics at some point.

Date of experience: June 26, 2020
Canada
1 review
28 helpful votes
Follow Arlene R.
Unfollow Arlene R.
Share Review
Report Review

I noticed no difference in my skin As well there was a mistake in my order and when i tried to change it was not able to so I was having to deal with nine jars. Would you like to buy some of them back?. I have 6 jars that will eventually go in the garbage.

Arlene Rogers
Not a fan and I know you don't print this review.
But in case you want to buy back jars I can be reached at *******@gmail.com

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Tammi S.
Unfollow Tammi S.
Share Review
Report Review

Tammi Review
June 25, 2020

I love how soft my skin is, and I do see a slight improvement with my wrinkles. I will continue to use this product.

Date of experience: June 25, 2020