On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is a great cream for smoothing the skin on the body and bringing a youthful look back to the skin. It allows me to wear sleeveless outfits again. I'm very happy with it and I have reordered twice now!
I've been very happy with the results of this cream. I hate dry elbows and knees, I've also noticed my skin changing with age. This cream has definitely perked up my skin texture. I've noticed the wrinkles when I bend my arm are disappearing and my knees and elbows never look dry anymore. Definitely worth the purchase and will buy again.
Love this product... my skin is very dry (69 y/o). Using this has hydrated my legs and arms and has noticeably lessened the "crepey" look of aging!
I am a very active young 61 year old female. I have spent most of my life outdoors swimming, hiking, biking, running, as well as being a P. E. Teacher. With that said, my skin has seen a lot of sun, which has led to my crepe skin. I have tried every lotion, ate fruits and vegetables, and drank the water, but to no avail. So after reading the reviews about City Beauty, I decided to give it a honest try. Believe it or not, I am seeing results for the first time in my life! I feel better about wearing short sleeves again, but I am not confident with wearing shorts YET! I do wish the jars were bigger for the price, but as my mother always said... beautiful things come in small packages.
I only just started using the Invisible Balm and the Sculpting Cream in the feel of my skin. It feels very soft, almost satiny. Still have crepiness however, as I mentioned previously, I only just started using the products. I also like the light scent of the product.
I can definitely tell the difference the InvisiCrepe Body Balm is making to my skin. I use it everyday and I ran out of it a few days before my next shipment arrived and I could tell I had not been using it. My skin wasn't nearly as soft.
The cream felt amazing on my skin, but made only a slight difference in the crepey skin. In all fairness, I just started using the product, and also I'm 70 yrs old and recently lost a lot of weight due to dental issues. Before then, my skin was relatively smooth and crepe-free (yes, I was very lucky and great genes). The excess skin and crepey folds are extreme and I'm hoping with continued use of the balm that it will continue to work its magic. Fingers crossed!
Had to stop usage due to surgery so feel as if I took a few steps backward. Will be going back to daily use and see how it goes. Then will honestly respond.
I was skeptical at first but after the second day of using this I was amazed at the huge difference I saw in my neck and Knees! This is "magic" in a jar. I have told all my friends about this product and now telling whom ever needs to hear "this is the real deal it really does what they say it does". Love this stuff
I love the feel of the balm on my skin. Even in Summer when I typically shy away from moisturizers due to humidity. The body balm is very soothing and does not increase any breakouts.
I received the cream for crepey skin and I see improvement within a week. Is my crepe skin gone - No, I am 62 and lifelong lover of the sun. But it is improved! The firming creme is good but not really seeing visible difference but thats hard on day to day badis. The cream to fill in wrinkles is AMAZING! Get it! If you do not want to do Botox, get this. It works within minutes.
I have enjoyed using the Body Balm for about 6 weeks. I do see a difference in the texture of my skin and I am hoping for even more improvement.
Although it can't completely get rid of my crepe issues, it certainly helps. It's the best cream I've found for this purpose. I feel much better when I use it, and I like the scent and the way it applies. My problem is that I just want to keep applying it all day!;-). Today I turned 68!
I've really enjoyed my body cream... it makes my skin super soft and smooth. I also love the clean scent. Looking forward to my second jar and seeing more results as I continue to use it. Overall I'm very happy with this product!
I didn't expect much because I am over 70, but it has helped with my crepey skin, especially on my legs. My arms leave a lot to be desired, but they have been exposed to the sun more than my legs.
I lost 275 lbs and have lots of loose skin, I see my skin starting to smooth out a little not looking so crepe-ish. The hydration is wonderful and non greasy, the smell is delicious, and I am surprised I am not allergic to it as I am most skin products. I will continue to use for 3 months and post before and after pics at some point.
I noticed no difference in my skin As well there was a mistake in my order and when i tried to change it was not able to so I was having to deal with nine jars. Would you like to buy some of them back?. I have 6 jars that will eventually go in the garbage.
Arlene Rogers
Not a fan and I know you don't print this review.
But in case you want to buy back jars I can be reached at *******@gmail.com
I love how soft my skin is, and I do see a slight improvement with my wrinkles. I will continue to use this product.
Answer: Hi Diane - we can recommend UpLift Firming Serum help target the look of wrinkles & sagging skin in as little as 30 minutes and is packed with naturally-derived extracts to help give skin a lifted, smooth look. We recommend using it twice a day—once in the morning and once at night. Continued use is recommended to maintain and improve results.