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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Canada
1 review
1 helpful vote
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My thoughts
June 25, 2020

While appealing to the eye, no change has been noticed. It feels comfortable and, in general, my skin feels soft but it does nothing for my face.

If I have a subscription, I would like to cancel it, please.

Thank you very much.

Date of experience: June 25, 2020
Michigan
1 review
1 helpful vote
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Fantastic product
June 25, 2020

I've only been using this product for a short time period which is why I've rated it as "good". I'm guessing it will be "great" given more time. Every product I try from City Beauty has surpassed my expectations. I can't wait to try them all!

Date of experience: June 25, 2020
California
3 reviews
0 helpful votes
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I love the product!
June 25, 2020

I purchased InvisiCrape body balm a few weeks ago. I am elderly and recently lost weight. My skin was very crappie, I tried other creams, to no avail. InvisiCrape works. I will be placing a new order very soon.

Date of experience: June 24, 2020
Maryland
1 review
0 helpful votes
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Body Balm
June 24, 2020

Its the first cream I have used that showed any results, I am focusing on the saggy skin under my arms and inside of my arms. It looks better than when I started about 5 jars ago... It won't remove them completely but, its much better than it was.

Date of experience: June 24, 2020
Maryland
1 review
10 helpful votes
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Scam Company
June 23, 2020

Ordered 1 product, they say I ordered 4, they say they sent 2 products, and only 1 came delivered to my PO box. After trying to get a refund, they tried to tell me I needed to open the package to reinsert their return slip and pay shipping on an item that wasn't ordered in the first place.

They are clearly hoping you just decide to keep them instead of paying return shipping or don't notice the charge on your card.

Date of experience: June 23, 2020
New York
1 review
0 helpful votes
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I am an organ transplant patient X3, and I'm currently on dialysis. I've also been a diabetic for 50 years. So to tell you my skin wasn't what I'd like it to be is the understatement of the year! That is until I found City Beauty and your InvisiCrepe Body Balm. It makes my skin look and feel like it did years ago! Thank you, Victoria! God Bless You!

Date of experience: June 22, 2020
Virginia
1 review
3 helpful votes
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This product is amazing. Only half way through my first container and my arms have improved by 50 percent. They are plumper and wrinkles are rapidly disappearing! The picture is of a 74 years young arm.

Date of experience: June 21, 2020
New Jersey
1 review
0 helpful votes
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Wk 2 - review
June 21, 2020

I have only been using the product 2 weeks, but I am noticing some skin changes to my arms and legs. I lost weight this winter so have some loose skin that I am hopeful will look better as time progresses. Your recommendation is 6 weeks and I am going to stick with the program.

Date of experience: June 20, 2020
Florida
1 review
0 helpful votes
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I started with City Beauty as soon as it arrived. I am home staying safe. Plenty of time to do the things I have put off. The magic dream arrived and I washed my face and put it in. Faithfully every am and every p m. I have noticed a difference around my mouth and neck. Thanks for asking me to review this cream

Date of experience: June 19, 2020
Texas
1 review
27 helpful votes
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It Actually Works!
June 19, 2020

I have been reluctant to try any crepey skin reducing cream because they are typically expensive and I doubted they would actually work. I had purchased the City Lips plumping gel previously an it did what they advertised. I decided to take a chance on the invisicrepe. Guess what... it worked for this young 71 year-old lady everywhere I applied it. AMAZING AND HIGHLY RECOMMENDED!

Date of experience: June 19, 2020
Arizona
1 review
7 helpful votes
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Excellent product
June 19, 2020

I have used a few body/wrinkled skin products and this one does the most results and for the longest time.my arms look the best and my shin is so dry living in the south/west of the country. Just after one use or even for sure the the second time I've used the invisiCrepe balm is the the best cream I've ever used. Thank you City Beauty karenann

Date of experience: June 19, 2020
Mexico
1 review
0 helpful votes
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Satisfecha
June 19, 2020

Compre en promoción el bálsamo corporal invisicrepe, estoy muy contenta con el resultado aunque aún me falta más, por lo cuál estoy en espera de que me llegue el segundo pedido que hice, mi cuello, el escote y mis manos se ven menos arrugados y eso me pone feliz

Date of experience: June 19, 2020
California
1 review
18 helpful votes
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While I have been using several products for over a month now, I can certainly say there are no amazing results. Some of the products do provide some improvement. Is it worth the cost, not really.

Date of experience: June 18, 2020
Florida
1 review
0 helpful votes
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Best product ever.
June 18, 2020

I have truly enjoyed your products... I have used Many skin care products in my life... but this has been the Best... Thank You

Date of experience: June 18, 2020
Pennsylvania
1 review
0 helpful votes
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I was surprised about how it really works, I am 69 years old, have always worked out, try to take care of myself, my skin is not what I want to see. This product has helped a lot, I would appreciate more products aimed to aging skin on the entire body. We hear all the time about wrinkles on the face, we need more products that aim to the entire body.

Date of experience: June 17, 2020
North Carolina
1 review
0 helpful votes
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I was amazed at how much better the skin on my hands and arms looked after using the Invisi-crepe cream. Even my husband says he can see a difference

Date of experience: June 17, 2020
Illinois
1 review
2 helpful votes
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This product is outstanding! A little bit goes a long way. After just a few weeks, my trouble areas are greatly improved. No more "elephant elbows" and my dry cracked heels are gone. Feels wonderful on all my skin. I have fought dry skin since I was a teenager and moisturizers would soak in too fast and the results wouldn't last. City Beauty body cream has been a game changer for me. Finally!

Date of experience: June 16, 2020
Arizona
2 reviews
1 helpful vote
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I started with the City Lips since I had aging lines comparable to smokers lips (although I do not smoke) They are almost completely gone and my lips appear fuller. I then tried the Invisi Crepe Body Balm and I am noticing an improvement on my arms and around my knees. Now I am trying the sculpting cream for my neck and jawline. It seems to be working already.

Date of experience: June 16, 2020
Oregon
1 review
0 helpful votes
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Good hydration
June 16, 2020

Although I am 75 years old and have very dry skin now, this lotion is very absorbent and makes my skin feel great. No change (yet?) in the way it looks, but it really feels good.

Date of experience: June 16, 2020
Texas
1 review
0 helpful votes
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Love the products
June 16, 2020

I've been using my two products... face and body for three weeks. I took before pictures. I believe I already see a slight improvement. I had decided when I ordered that I would give the products 3 months before I took pictures again. I love how the product is not great feeling yet keeps the moisturized look til the next shower. And it has a very pleasant but not over powering smell.

Date of experience: June 16, 2020