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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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California
2 reviews
0 helpful votes
Follow Nancy B.
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You I love all the products from City Beauty. But, seriously the InvisiCrepe works the best of the best. I use it in the morning and at night. Sometimes in between also. Just get it!

Date of experience: July 9, 2020
Canada
1 review
0 helpful votes
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Maybe need more.
July 9, 2020

Appears to be working well but this is only first treatment. Five OZ. Container does not go a long way. Will try one more treatment.

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Awesome
July 8, 2020

I have used another very expensive brand and this one works great. From the first application you can tell on your skin. I am a very happy customer and have purchased many products from City Beauth.

Date of experience: July 8, 2020
New York
1 review
0 helpful votes
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Could Be Working?
July 8, 2020

I've been using the InvisiCrepe Body Balm for about a month. The crepey skin on my arms seems a bit less. It does seem to be more effective if I use it am/pm. Jury still out re: legs. Lot more to work with there!
Gonna give it more time, just ordered 2 more jars!

Date of experience: July 8, 2020
New York
2 reviews
0 helpful votes
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Really works
July 8, 2020

I just started to use crepe erase on my arms as I was unhappy with the sagging under my arms. I have used it for approx 2 weeks but I do see a major improvement. I use it in the morning and before I go to bed. I will feel better wearing short sleeves not. So glad it is doing something.

Date of experience: July 8, 2020
Missouri
2 reviews
0 helpful votes
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Preventive Care
July 8, 2020

I am 61 and I don't have much crepey skin just yet, (just a little around my knees). However I wanted to start using Invisicrepe before it starts to get too bad. I use it on my chest, knees/thighs and upper arms and I like how light it is and plan to continue to use it. I love it!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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First use of InvisiCreme Crepe Body Balm I knew I loved it. My skin did too! Just makes you feel like a woman When your skin looks pretty
Karen

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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It works!
July 8, 2020

I have never used a cream for my saggy skin and was skeptical but I have to say I saw a noticeable difference after I applied it. I realized that you need to keep using it in order for those results to be 'permanent'. I can't afford to purchase this regularly so unfortunately, I won't be a regular buyer.

Date of experience: July 7, 2020
New York
2 reviews
14 helpful votes
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I really see a difference since using this product regularly. I actually noticed a difference from the first jar. It is super hydrating and I highly recommend it. I think I'm on my fifth or sixth the jar and will continue to use regularly. All over my body other than my face. Definitely take advantage of any multi product discount because you want to have more than one I do not use it very sparingly I rub it till absorbs

Date of experience: July 7, 2020
Florida
1 review
0 helpful votes
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Body balm
July 8, 2020

I've been using the InvisiCrepe body balm for months. It really takes care of the old looking skin we develop. If however you miss a day or two that crepe skin returns. This product would be the best if you could make the effects last longer. I was using another brand but your balm works better. Thanks!

Date of experience: July 7, 2020
Illinois
1 review
0 helpful votes
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I love it. My skin has improved so much. I have tried so many things with no use but it is so much better not scaley anymore.

Date of experience: July 7, 2020
New Zealand
1 review
0 helpful votes
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Excellent product
July 8, 2020

I use this every day on my face. It feels wonderful and a few people have said, "oh you look younger". I love the product. And it smells really lovely.

Date of experience: July 6, 2020
Minnesota
1 review
0 helpful votes
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Body Balm
July 6, 2020

First time user and I'm loving it! I hope to see the improvements continue! I have sensitive skin and no problems with the Body Balm.

Date of experience: July 6, 2020
North Carolina
1 review
0 helpful votes
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It Works!
July 6, 2020

I have tried numerous crepe reducing creams. The first time I used it, I felt a noticeable improvement. I'm on my second jar, and my legs have stopped flaking. My arms have not gotten visibly better, the skin feels much better than before. I look forward to updating my review after another jar.

Date of experience: July 5, 2020
Georgia
1 review
0 helpful votes
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So far so good!
July 5, 2020

So far I am seeing some improvement in my skin. Only been using a couple of weeks, so hoping I see much more improvement in the days to come.

Date of experience: July 5, 2020
California
1 review
0 helpful votes
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I'm a 62yr. Old female who has never worn make-up and uses soap and water to clean my face. That's it! So spending more money than I'm used to is a big deal for me. The body balm has been good but I wasn't sure what to expect so I bought each of my daughters a jar so we could compare notes. So far the feedback has been very positive!

Date of experience: July 4, 2020
Florida
1 review
13 helpful votes
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I have been using InvisaCrape since June 6th. I am using it on my arms and particularly on my upper thighs. I am 69 years old and I had noticed that I was experiencing the type of skin problems on my lower arms and upper thighs that this cream was supposed to treat. So I have been using it everyday since June 9th. I have to say that I have seen some difference in the appearance of my forearms and my upper thighs. Each area does not look so wrinkled. I am going to continue using this cream for at least another 5 months to determine if it will stay the same or that I will have results better than what I have had so far. I would love to see more improvement. I am gratified to see at least 60% improvement and those areas. I didn't expect this so soon. I am glad that I took the chance and bought the product. If they ask me 6 months from now how things are looking I would be glad to update.

Date of experience: July 4, 2020
Utah
1 review
39 helpful votes
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Just like many women I try any product that I believe will make me look better, which makes me feel better, so I'm happier. So, of course I tried City Beauty when I read their claims. My big GREAT surprise came when after trying it for less than a week, it does what they say it will do. Even my doctor said he had to recheck his chart to see my age because he couldn't believe I was that age. He told me that whatever I'm doing to keep on doing it. People are amazed when I till them how old I am. Believe me when I tell you that City Beauty made a big difference to how I look and feel. I purchased and use Invisicrape for my arms and neck. I use Lip Matte and now my lipstick does not bleed because I don't have the little lip lines now. I'm going to try the other City Beauty products because of the good results I have received from the items I've already purchased. I have had women at the grocery store ask me what I use that I don't have wrinkles on my neck. I now need to work on my hands because the thin skin, brown spots and blue veins give my real age away.

Date of experience: July 4, 2020
Canada
1 review
0 helpful votes
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Love it
July 4, 2020

Very happy I have this product and I would order it again. Have not used it to see any real results but Ilove the satin feel and scent.

Date of experience: July 3, 2020
Texas
1 review
0 helpful votes
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I have only used this product a short time. So far my skin seems to really like. I am hopeful that the longer I use it, the more my skin will be with out that crepe looking appearance.

Date of experience: July 3, 2020