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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Texas
1 review
0 helpful votes
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Can barely start seeing a little bit of difference. Maybe in a few more weeks it will start showing a big difference. Thank you.

Date of experience: July 25, 2020
Australia
1 review
2 helpful votes
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Disappointing
July 25, 2020

Ordered 3 products on separate ccasions. Only received one which is really good. Never received the other two, very disappointing.

Date of experience: July 24, 2020
Canada
1 review
0 helpful votes
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I ordered Invisicrepe Body Balm a couple week ago. It is working well. I will buy more. Thank you very much.

Date of experience: July 24, 2020
Pennsylvania
1 review
0 helpful votes
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I am using nightly I do not see much improvement yet. I will continue to use to see it there is any improvement..

Date of experience: July 24, 2020
Michigan
1 review
0 helpful votes
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It works!
July 24, 2020

I'm 58 and didn't like my skin appearance. Been using the creme for older skin and it is working! Looks smoother and tighter. So happy!

Date of experience: July 24, 2020
Florida
1 review
1 helpful vote
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WOW!
July 24, 2020

I've seen a change in the first three days of using this product. I had horrible crepe lines on the lower part of my legs. This balm has made a tremendous difference. The skin is becoming so smooth to the touch and looks great!

Date of experience: July 24, 2020
Missouri
1 review
1 helpful vote
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I have always been a little skeptical about creams and lotions that say they will erase my crepe skin lines. I have also done a lot of research on many different lotions and "potions" LOL! But after reading about City Beauty products and what their InvisiCrepe Body Balm contained, and after putting shorts on this summer, I decided I would give this product a try. From the first time I slathered it on my legs, arms, and neck, I knew I was hooked. I had never, ever, felt the kind of silkiness and hydrating feeling from any lotion before. I am now on my second order, and I am definitely HOOKED! I feel like my skin cannot go without the hydration I feel when I apply it, and for many hours after that. And the Added Bonus is, my legs and arms and neck truly do look much better. I can tell it is making a difference. So THANK YOU, CITY BEAUTY, for your amazing product!

Date of experience: July 24, 2020
Massachusetts
1 review
0 helpful votes
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I started using the cream almost a month ago, it is making a difference in skin texture. I think continued use will show even more improvement. Plan on ordering more!

Date of experience: July 23, 2020
Ohio
2 reviews
0 helpful votes
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Nice
July 23, 2020

I love the Body Balm. It feels nice to apply and seems to soak in well. However, with that said, I am not noticing an improvement in my crepe skin. I've been using this product approximately 4 weeks. Will continue using it, as I have two more jars. Hopefully improvement will come.

Date of experience: July 23, 2020
Washington
1 review
6 helpful votes
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This product has a nice scent and is not greasy or sticky. It's superior to the other popular crepy skin creme. My 73 year old skin is badly sun damaged from years in the Hawaiian sun and nothing has helped until City Beauty. The down side is I simply can't afford it. I'm a retired school teacher on a very fixed income. It truly is the best skin creme I have tried and I wish it were within my reach for regular use.

Date of experience: July 23, 2020
Canada
2 reviews
4 helpful votes
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I was very pleased to receive my products the other day. I ordered towards the end of June, and I live in Canada. I didn't expect it before August. It's that hat Canada customs at the border for a week. Every company's products are delivered later than expected due to Covid. It's not the fault of City Beauty.
People are so quick to call it a scam.
I ordered the InvisicrĂŞpe Body Balm, Skin Perfecting Daily Veil and the City Lips Plumping Lip Gloss. After three days my lips look fuller with fewer upper lip lines. Both creams feel amazing! My skin feels great. So far I'm very pleased with everything. And by the way I'll be 77 in a few months. I will definitely be ordering again!

Date of experience: July 22, 2020
Massachusetts
1 review
0 helpful votes
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Body Balm
July 23, 2020

This is the only Body Balm is more effective than Crepe Erase. I've just started using it and am seeing an improvement and my skin is softer.

Date of experience: July 22, 2020
California
1 review
0 helpful votes
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Body balm
July 21, 2020

I bought it like a month ago. I think it needs more time to see a change In my arms. Is hard to judge the results yet. I love the texture and the smell. It makes me feel very good. I would love to use it on my whole body but is expensive.

Date of experience: July 21, 2020
Alabama
2 reviews
0 helpful votes
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Body Balm
July 21, 2020

I am 73 with crepe skin. Just been using the body balm a month. I think it will take another month to see real results. It does leave skin soft.

Date of experience: July 20, 2020
California
1 review
0 helpful votes
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"It Really Works"
July 21, 2020

I can tell a big difference difference in the texture of my skin I really love this product Thank you.

Date of experience: July 20, 2020
New York
1 review
6 helpful votes
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I ordered two of the invisacrepes, one for me and one for my mother. It absolutely works! My skin looks tremendously better, and my mother does nothing but rave about it. It's also last longer on my skin than any other moisturizer I have used in the past. I would highly recommend it. In fact, I'm going to order more as Christmas presents for the women in my family.

Date of experience: July 20, 2020
California
1 review
0 helpful votes
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My skin feels amazing without that crepy look and I love the way it glides on and melts into the skin and lasts the whole day. I have take a good look and say to myself look at that skin and the glow that it brings. Thanks so much for this cream. It, s a skin rescue saver.

Date of experience: July 19, 2020
Canada
1 review
0 helpful votes
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Invisacrepe
July 19, 2020

It only arrived a few days ago. I truely can't say if it works as well as they say. I will say this... it feels awesome. If I start seeing major changes I will definetly make another review!

Date of experience: July 18, 2020
South Carolina
1 review
0 helpful votes
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"New User'
July 19, 2020

I am just really getting started using InvisiCrepe Body Balm. I am excited at the prospect of eliminating this 77 year old crepey skin. I follow the instructions and like the way it feels. I realize it a process; and, I am willing to go the distance if it will do as it says.

Date of experience: July 18, 2020
New York
1 review
0 helpful votes
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Smooth body
July 18, 2020

I love this Product, Goes on so smooth smells good, gets rid of crepy skin. Love Love. I will keep on buying this product!

Date of experience: July 17, 2020