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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Canada
1 review
0 helpful votes
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So far... very good!
August 5, 2020

I didn't think I was going to be impressed by the product, but I was very impressed! Haven't seen much results yet, but only been using it for a week. I really think I'm going to love this lotion!

Date of experience: August 5, 2020
Canada
1 review
0 helpful votes
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Good Stuff!
August 5, 2020

So far i am loving the body balm, its got a very nice texture and not greasy at all. I v just started to use it so stay tuned...

Date of experience: August 5, 2020
California
1 review
0 helpful votes
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Great product.
August 3, 2020

This product is better than any other. The smell is great and it goes on easily. I will continue using the cream.

Date of experience: August 3, 2020
Indiana
2 reviews
0 helpful votes
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Surprised!
August 2, 2020

I really did not think this product could do what it states. I was surprised that it did help a little. The problem I have it helped only for a little while it does not say all day. You need to reply.
I will continue to use it, I bought 6 bottles. And then see how I feel.
Thank you very much for caring how I feel about your product.
Carolin B

Date of experience: August 2, 2020
Illinois
2 reviews
0 helpful votes
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Love it@
August 2, 2020

This is the best body cream ever. I normally do not give reviews unless a product works as the company states so. This is s winner! I would highly recommend this product.

Date of experience: August 2, 2020
Nevada
1 review
0 helpful votes
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Great product.
August 1, 2020

Wow is what I said to customer service. This is my first jar of invisicrepe body balm, it does more than expected. After trying other products with claims of repairing crepe skin I had great hopes but never really expected more. This is the one product I wish I had done a before and after pic. This is a product that REALLY works. I love it!

Date of experience: August 1, 2020
Michigan
1 review
0 helpful votes
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Really works
August 1, 2020

I have tried so many products on my crepey skin with very little results until now. My legs looked better instantly. Love, love, love this product. I also purchased city Lips and it is just as amazing!

Date of experience: August 1, 2020
Canada
1 review
0 helpful votes
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Invisicrepe Body Balm
August 1, 2020

Great product, very happy with the results! Wearing my summer clothes again and feeling great again!

Date of experience: August 1, 2020
Australia
1 review
14 helpful votes
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InvisiCrepe Body Balm
August 1, 2020

I love how quickly the balm is absorbed into my skin and there is no greasy residue. I noticed an improvement in the feel, texture and appearance of my skin after the first application. My skin is significantly softer, smoother and more supple. After 10 days of daily use the crepe effect has improved but has not yet disappeared. This is a much better result than the many other products I have tried and I will continue to use it.

Date of experience: July 31, 2020
Michigan
1 review
0 helpful votes
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This is the first cream I have had that really works. Due to price point I don't know if I will be able to continue to use it, but I would sure like to.

Date of experience: July 31, 2020
Australia
1 review
15 helpful votes
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Undelivered Order
July 31, 2020

I ordered product on July 6,2020 and it is now July 31st 2020 and no notification from them, no email to say delivery will be late, no tracking information - nothing. When I try to contact them through their web site it keeps taking me to an email address that is not working and then back to the same page again. Is this a genuine company or not.
Very poor customer service but the cost of the product has been taken from my credit card. Very poor.
Order *******/CB******* just in case any one from customer service is reading and wants to respond.

Date of experience: July 31, 2020
Georgia
2 reviews
1 helpful vote
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This is the best cream I have ever used for my creapy arm and chest area skin. It is the most expensive product that I have use, so I do not use it everyday I'm sure it would do a lot better if I did. It helps my arns, but I know that it will take some time to get them the way I want them to look. My chest area was real bad, but now it looks great. I'm 78 years old and my skin needs a lot of pampering and InvisiCrepe Body Balm does the job. I will be ordering this product again very soon. Geneva T.

Date of experience: July 30, 2020
Washington
1 review
0 helpful votes
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Beauty balm
July 30, 2020

Never heard of this company but the ads were compelling so I bought the beauty balm. It is thick and goes on smoothly and sinks into my skin. I like it. My skin feels soft and smooth now.

Date of experience: July 30, 2020
Tennessee
1 review
0 helpful votes
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Amazing!
July 30, 2020

I own a landscaping business and therefore am outside all day everyday. The elements make my skin is very dry. This body balm has made my skin so incredibly soft!

Date of experience: July 30, 2020
North Carolina
2 reviews
0 helpful votes
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I have this crepe skin on my arms that i would like to see improvement in, i have tried other creams and more expensive and didn't see any results, so i will see if this is the same way.

Date of experience: July 29, 2020
Maryland
2 reviews
0 helpful votes
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I have tried several brands of cream to improve my creapy arm skin, even one well known, heavy advertised. This is the only one that has ever worked! I will use it forever!

Date of experience: July 27, 2020
New Jersey
1 review
0 helpful votes
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I lost approximately 85 pounds about 8 1/2 years ago. I am currently 67 years old. I have loose skin that has a crappey texture on my arms and upper legs that I feared would never resolve without surgery.
I have been using your cream for about two weeks and I do notice that when applied toy skin appears much better. I look forward to seeing even better results in the future! I am very pleased! I am not afraid to show my arms in tank tops any longer!

Date of experience: July 26, 2020
North Carolina
1 review
0 helpful votes
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Amazing
July 26, 2020

I have been using another product but City works fast and is much better. I use it on arms, face, neck and legs.

Date of experience: July 26, 2020
Germany
1 review
0 helpful votes
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Quick and. Easy
July 26, 2020

I had tried another. Product in the past that was so time consuming. City beauty is great you just rub it in and go.

Date of experience: July 25, 2020
South Carolina
2 reviews
1 helpful vote
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Big D
July 25, 2020

Nice product. It's not greasy or heavy, even in sweltering heat! I have seen some minor improvements on my arms In one months time. I will continue to use the product giving it a few months.

Date of experience: July 25, 2020