CitizenShipper has a rating of 3.3 stars from 1,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 5th among Mail Forwarding sites.
Citizen Shipper allowed me to pick the best company at the best price. I was extremely pleased with the company I selected and would definitely use Citizen Shipper again.
Very easy to use, and was able to find a good person to ship my cat! I was able to find someone to ship my cat from State College PA to Houston TX in the same day.
Thank you Han Yi, we're happy to hear that everything went smooth and that you're again reunited with your loved one! :)
Citizenshipper was easy to use from the start!
I easily created an account along with a short advertisement for what I needed shipped. In my case, it was my moms cat. I needed the cat flown in to Nevada from North Carolina.
After completing the ad including a description with pictures, I was matched with transporters who typically deal with shipping animals.
Once I was provided with the matches, I was able to pick through who I wanted to bid on my ad.
I sent bids out to everyone who I was matched with.
After receiving a slew of bids, I was able to communicate with each shipper privately via the Messages feature on the citizenshipper website.
After combing through bids, I was able to select the best one by accepting the bid from the shipper. Alongside the fee for the shipper is a fee the website collects. I paid $74 to the website for the service.
Five stars, highly recommend.
Thank you for your in-depth and sincere feedback Spence! We're very happy to hear you had such a wonderful experience using CitizenShipper and we're grateful for all the kind words and recommendations :)
I used CitizenShipper to have a cat transported from Florida to his owner in California. The site was very easy to use and I had bids on the transport right away! I ended up using LIbertys Transport and was very very happy with Bill who did the transport. I would definitely use CitizenShipper again if the need arises.
Thank you Sue, we appreciate your feedback and look forward to serve your future shipping needs :)
This site saved me from having to get rid of my dog and connected me to many people willing to help. I definitely advise to research a person thoroughly before accepting of course. It was easy to post exactly what I needed to get done, when I needed to get it done, and how much you are able to spend. The only downside is choose very carefully on what people say, how they say it, and what they offer. Citizen Shipper is great but they can't stop the horrible people from surfacing, and that would be my advice. Otherwise, it's a great way to save money and get the help you need.
Thank you for your honest feedback Brandon! We are very glad to hear our service helped you reunite with your loved one. :)
I needed my puppy transported from Illinois to Georgia. My puppy was delivered on time buy extremely courteous driver I was kept up-to-date all through the process I highly recommend
Thank you so much for your review Melissa, we sincerely appreciate your recommendations :)
We used them to have a puppy shipped. It was an excellent experience. We would definitely us them again. Thanks so much.
Thank you for your kind words and recommendations Kristal, we look forward to be there for you whenever you need us! :)
I used Citizen shipper time help find me a way to move my cats from CO to MA. And the company was amazing. So happy with how easy and professional it all was
Thank you Katherine, it was a pleasure. We're at your service for any kind of future shipping need :)
I was skeptical at first. I had many bids on my route, and after reviewing them all, I found the most qualified on paper. After speaking with him directly, he took away all my worries, concerns, and doubts with his knowledge, experience, background and empathy towards my pet. He was utterly wonderful and took great care of my sweet puppy and kept me updated the entire way. My driver was amazing! Bark Park Transports will be my only go to from now on!
Thank you for such an amazing and in depth review Shelby, we're very happy to hear you had such a wonderful experience using our service! :)
Super easy and convenient! The whole process was very streamlined making it simple and fast to get a driver!
Thank you Colton, please let us know if you ever need any help relocating your pets in the future :)
Great team to come and pick up and wonderful communication. Had to drive through some rough weather and did great.
We are very grateful for your feedback Matha and also for the fact that your loved one came safe and on time despite the weather conditions :)
THis site seems to be the focus site for animal shippers. I received excellent low cost quotes from outstanding service providers!
Thank you for you awesome review, we sincerely appreciate your recommendations and look forward to help you with your future shipping needs :)
Andrea was amazing! She is so beyond kind and brought my puppy to me from Michigan (to Colorado). She was with me every step of the way and took a ton of photos once she got him. I was super nervous using this and she made me feel so good about everything! 100% recommend her, she is the best. Thank you so much Andrea!
Thank you Rachel! We sincerely appreciate your kind words and we're happy to hear that you were able to find a driver that would remove the anxiety while separated from your loved one! :)
I needed to ship animals one way for a cross country move. The website interface was easy to use and made my job a little easier.
Thank you for your review Stephanie, we sincerely appreciate your positive feedback and look forward to be there for your future shipping needs! :)
Jesse had great rapport with my cats who are shy and very afraid. They did well and the service was prompt and thoughtful. She stayed in touch when there was signal, and I felt confident in her abilities. They arrived safely and I was happy.
Thank you Cristine! We sincerely appreciate your kind words and we're happy to hear that you were able to find a driver that would remove the anxiety while separated from your loved one! :)
They delivered my pup safe and sound and kept me updated during the ride. They were Easy to work with. I would definitely recommend them and Would use them again
Thanl you Carlie, we look forward to be at your service for any future shipping needs! :)
My driver was great! I was so pleased with the shipping of one of my puppies from New Mexico to New Jersey. But the citizen ship fees get you. All in all it's a good service! I would use it again if needed.
Thank you very much for your review and your honest feedback. CitizenShipper booking fees depend on the rate provided by the driver you have booked and we're trying to ensure that the amount charged is always cost effective and affordable for our customers. We appreciate you for using our website.
Our driver took great care of our puppy and updated us along the way home. She even arrived ahead of schedule! Overall wonderful experience!
Thank you so much for your kind words Kristin, we're happy to hear everything went smooth with your delivery :)
They help provide me with shippers who transported my dog across country and provided some great transporters
Thank you Bradley, we appreciate your recommendations :)
Tina and her husband took our dogs to Fl. They seemed to have a great trip my customer was happy with delivery Will certainly use their service again Baileys Best is just like it's name says
Thank you Brenda, we're very happy to hear your customer was satisfied with the delivery and look forward to serve your shipping needs in the future :)
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose, in less than 60 seconds you will become a part of our nationwide network of people who are working together to get things from Point A to Point B everyday.
With ten years experience building an online marketplace, we understand the needs of all of its participants. We’ve tried and tested a variety of platform models, and policies, to find a highly optimized user experience that has helped thousands of pets be transported safely and reliably across the country.
We’ve developed our vetting system and de-risked the platform so that customers can feel safe using us. Our extensive positive reviews speak to why shippers should choose us over someone else they find online.
Whether you operate a small business, or you are an individual in need of transportation service, CitizenShipper can help you meet your needs.
Thank you Natalie, we look forward to be there for your future shipping needs :)