CitizenShipper has a rating of 3.3 stars from 1,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 5th among Mail Forwarding sites.
I would recommend citizenshipper.com to anyone needing trust worthy reliable people. They did all the screenings and I was able to safely ship my fur babies 1100 miles away.
I am very happy im work for this company i will continue to do so i travel alot of places meet alot of new people please sign. Up thank you
Thank you for your review Louis, we appreciate your recommendations and look forward to have you use our services again in the future :)
Nice to get several quotes and pick the right one for me and our kitties needs. Transporter was curious, prompt and in my price range. Would recommend again.
Thank you Nataly, we appreciate your awesome review and look to serve you for any future shipping needs :)
I had a great experience the first time I used CitizenShipper. I got quotes from about 10 drivers within 30 minutes and was able to choose the best one within my price range. I will definitely be using them in the future.
Thank you Marlene, we're pleased to hear that you've found our website to be a cost effective and efficient service for connecting with your preferred transporter. :)
Great service, found us a dog transporter and got our dog to us ASAP. Found us multiple potential transporters.
Thank you for your great review Harmony :)
Excellent experience! We bought a Sphynx kitten from a breeder in PA. We needed our precious kitten brought to us in Nashville TN. CitizenShipper saved us from having to make that 10 hour drive, by making it convenient and affordable for us to have someone deliver our kitten to us.
Thank you for your feedback Joel, we welcome your new kitten to his/her new home and look forward to be there for you whenever you need anything shipped :)
Everyone was friendly and clean and my pet arrived in a great time and In one piece. Would recommend.
Thank you so much for your review Dionte! :)
Thanx so very much got my furnature piece here at a great price. Wonderful experience. Would use again and recomend ok ment to anyone I know that needs the service
Thank you for your review April, it is our pleasure to hear you've found CitizenShipper to be a cost effective and reliable service for your shipping needs and we look forward to serve you again in the future :)
With just one request we were able to quickly find a reputable transport. Finding someone to trust with a cat is not easy. However, we put in our request and numerous responses were available for us to check out and we chose the one we felt to be best!
JoDell, we are very grateful for your feedback and look forward to provide you with the same quality of service in the future for all your shipping needs!
I was helping a disabled friend re-home her beloved dogs, after her wife died. Many people in her life counseled my friend to have the dogs surrendered to the county shelter, where they probably would have been euthanized. Citizenshipper connected me to about a dozen offers. I picked Cross Country Animal Delivery! Jesse was lovely. Worked with me to get the price down to fit my budget, promptly answered all my endless questions, was very responsive to every text i sent, braved a tornado and a hurricane! They also coordinated with the foster family and new adoptive family! Would absolutely use them again! Xoxoxoxo
Thank you so much for sharing this amazing story Patricia, it is our pleasure to be able to serve you for such a noble cause and we look forward to do so anytime you need a pet transporter in the future :)
I used CitizenShipper to take my dog from Oregon to Georgia. Finding a driver was very easy and, because the drivers offer bids, I was able to negotiate a price that I could afford.
Kala, my driver, was extremely professional, conscientious, and reliable. She is also very good at finding addresses that are usually difficult to find! She sent updates and photos all along the way, and my sweet dog was very comfortable riding alongside her. She drove from Oregon to Georgia with him, where she delivered him to my mom. He arrived very happy and had, apparently, really warmed up to Kala. I would definitely use her and CitizenShipper again! (Kala: https://citizenshipper.com/profile/kk-transportation-m/*******)
Thank you for you awesome review Ellen! We join you in welcoming your sweet dog to his new home and wish your mom the best holiday season with him :)
They have fast, friendly customer service. My own qualm is that their website is designed very poorly. Once you submit a shipping request you enter into chat windows with people who submit quotes. You can't see other parts of their website - it is just terrible design. But, don't let the design deter you. This is a good company and I found a reliable pet transport co. On their website.
Thank you for your honest feedback Sarah, and for your kind words and recommendations. We are hard at work in always improving our user experience, and we therefore always appreciate constructive criticism. We hope to have you as a loyal customer for all of your future shipping needs.
Jump Express did an amazing job with my puppy and the transportation, i will never forget the 2 ladies. My puppy was so in love with them, he thought he was going back with them. If i need another puppy transported to me i know for sure i can depend on Juml Express
That's awesome Mary, we hope to have you as a returning customer any time you need a pet transporter :)
I found the perfect pet hauler. Very reasonable price and the perfect guy to bring my dog home! The site put me in touch with credible drivers who competed with bids for my delivery! It was awesome!
Thank you for your review, we look forward to see you using our website again for any future shipping needs! :)
From the time I signed into the site, to the time of our delivery of our pet, I felt confident and comfortable using them! It was an easy to use site, with no high pressure deals. I was the one in control. I would definitely use them again, if the need came about.
Thank you for you kind words and recommendations, we're happy to hear that using our website made you feel that way and we look forward having you as our loyal customer in the future :)
Look no further for your service needs. They are extremely communicative, friendly and punctual. She was always available via phone with my questions/concerns. She sent numerous updates along the journey even with pictures. Would highly recommend and will use again in the future!
Thank you for your review Brooke, we appreciate your recommendations and look forward to have you use our services again in the future :)
Pretty exciting getting all the bids but the one I got was fast, reliable and will deliver earlier then expected which means the world to me.
Thank you Wilma! We sincerely appreciate your confirmation that we were able to offer a personalized, fast and reliable solution for your shipping needs :)
Jenny with Go Fetch was wonderful! This was my first experience hiring a transporter and loved that I had a gps link to where my puppy was the whole travel time. Jenny was a sweetheart when we met her too! Highly recommend!
Thank you for your review Heather, we appreciate your recommendations and look forward to have you use our services again in the future :)
Fast and friendly service with updates throughout the trip. I will use again and recommend to my friends and family.
Thank you for your future recommendations Michael, it's a pleasure having you as our customer! :)
I am a driver and their site is super easy to use. Connects you with people who need to transport animals or ship other items. It gives both the driver and customers the security they need when booking thru them. Ibhighlt recommended this service!
Thank you for being a loyal member of our community Kandice, we look forward to provide you with a great tool for living an amazing pet transporter lifestyle in many years ahead! :)
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose, in less than 60 seconds you will become a part of our nationwide network of people who are working together to get things from Point A to Point B everyday.
With ten years experience building an online marketplace, we understand the needs of all of its participants. We’ve tried and tested a variety of platform models, and policies, to find a highly optimized user experience that has helped thousands of pets be transported safely and reliably across the country.
We’ve developed our vetting system and de-risked the platform so that customers can feel safe using us. Our extensive positive reviews speak to why shippers should choose us over someone else they find online.
Whether you operate a small business, or you are an individual in need of transportation service, CitizenShipper can help you meet your needs.
Thank you for your review Madelyn, we're very happy to hear that you've had such a wonderful experience using our website! :)