How would you rate Chrono24?

Daniel Y.

New York

1 review

0 helpful votes

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My first Omega!

December 19, 2023

Fantastic! 100% recommend! I downloaded the app and everything was extremely smooth and easy!

Date of experience: December 19, 2023

Andreas W.

Germany

1 review

0 helpful votes

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Top experience

October 14, 2020

Watch was described accurately and was delivered in time.
A very positive purchase experience.

Date of experience: October 14, 2020

Sara R.

Pennsylvania

1 review

0 helpful votes

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Excellent service

December 5, 2022

My seller was very professional and responsive. Watch came exactly as promised. Very pleased!

Date of experience: December 5, 2022

John L.

1 review

0 helpful votes

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Painless way to possibly spend a lot of money. You make it to easy!

April 28, 2020

Painless way to possibly spend a lot of money. You make it to easy!

Date of experience: April 28, 2020

Christopher C.

Texas

1 review

0 helpful votes

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Perfect transaction

February 21, 2023

Communication was great and Vlad was very accommodating to my need for overnight shipping.

Date of experience: February 21, 2023

Alex F.

Chile

1 review

0 helpful votes

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Service

November 4, 2020

Very good service in every way, I received the watch on the indicated date

Date of experience: November 4, 2020

Tudor J.

Romania

1 review

0 helpful votes

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7 stars

June 19, 2020

Definitely I will buy from here again. I am super confident in these company!

Date of experience: June 19, 2020

Hok J.

New York

1 review

0 helpful votes

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Great platform for selling and buying watch.

November 29, 2023

Great first experience with my purchase and the ease of using the mobile app.

Date of experience: November 29, 2023

Kim P.

California

1 review

0 helpful votes

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Great

June 22, 2020

Great service speedy response very satisfied and happy with this site very nice watches

Date of experience: June 22, 2020

Ali F.

Saudi Arabia

1 review

0 helpful votes

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Satisfy

November 6, 2020

Very good experience with Chrono24 and I will recommend to my family and friends

Date of experience: November 6, 2020

Edward E.

New York

1 review

0 helpful votes

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Satisfied purchase

July 25, 2020

It was a pleasure dealing with the seller. The site is accurate and helpful

Date of experience: July 25, 2020

Christopher Q.

Qatar

1 review

0 helpful votes

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Tiffany watch purchase

May 3, 2020

It was very quick and very pleasant experience. I will use this site again.

Date of experience: May 3, 2020

YS P.

New Jersey

1 review

0 helpful votes

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2021 Rolex Explorer 2-tone model purchase

February 16, 2022

Very smooth transaction through Chrono24.
For sure, will use Chrono24 to purchase next time

Date of experience: February 16, 2022

Sean U.

Wisconsin

1 review

0 helpful votes

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Very good company. More quality watches than any other used and new watch service website.

May 11, 2023

I have sold and bought watches on Chrono24. My experiences have all been excellent.

Date of experience: May 11, 2023

Mattia C.

Germany

1 review

0 helpful votes

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Very fast delivery

May 20, 2020

Perfect buying experience. Fast answer, fast delivery and good communication all along the way.

Date of experience: May 20, 2020

John I.

Tennessee

1 review

0 helpful votes

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Smooth Transaction

November 19, 2023

This is my second transaction with Chrono24 and both have been smooth and seamless.

Date of experience: November 19, 2023

Daniel U.

Texas

1 review

0 helpful votes

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Very Reputable Company

November 23, 2022

The experience was very smooth and easy. I would definitely recommend and buy again.

Date of experience: November 23, 2022

Samuel V.

Massachusetts

1 review

0 helpful votes

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Rolex

April 3, 2024

Great service and the watch was exactly what I was looking for. Great price as well

Date of experience: March 24, 2024

jason R.

Rhode Island

1 review

0 helpful votes

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Excellent experience

April 13, 2024

My watch arrived on time and as advertised. I will buy from them again.

Date of experience: April 3, 2024

Tammy N.

Texas

1 review

0 helpful votes

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First time

April 6, 2024

Very easy. Watch as advertised. Very happy with my purchase

Date of experience: March 27, 2024

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question