Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
Tons of listings. The escrow service makes sending money to someone much safer, and it helps guarantee you get the real watch you paid for. If I'm buying any more watches it would probably be from here.
Everything with the transaction was smooth. Was a pleasant experience.
My second time buying a watch in Chrono24.
The only web in the world that you feel protected when you are buying a watch!
Excellent experience!
Dealer was very responsive, payment process was easy to navigate, communication was excellent
Chrono24 takes all the worry out of long-distance transactions. Buy and sell with ease and confidence!
I've made two purchases on Chrono24 and both have been seamless. Great communication and buyer protection is awesome!
Flawless from start to finish. Transactions involving significant money done online are fraught with areas of concern, and Chrono24's platform performed flawlessly.
The Chrono24 purchase experience works well. The escrow service allows the buyer to purchase with confidence.
I had not heard from the seller for a few days. Reaching out to Chrono24 and their customer service rep got back to me fast and contacted the seller to engage with status updates on shipping and delivery details.
First time using Chrono24 and I can say everything seems very easy. I like the overall transparency and quick response time from both Chrono24 and the dealer.
Excellent website and support. Every interaction was prompt and useful
First time buyer on Chrono24 and was fortunate enough to choose a great dealer. Chrono24 kept me updated on the process and kept this transaction smooth.
Excellent communication, user friendly instructions, responds promptly to emails
Outstanding purchase process from beginning to end with Chrono24. This was my first purchase through Chrono24 even I've been on their site for years searching watches that are available. Highly recommend doing business through Chrono24 as they take care of the entire process and make it effortless for the buyer. Well done!
Transaction went smoothly. Look forward to many more purchases.
Very good platform. I would use it every time I need to buy a watch! Every step of the purchase was perfect.
Chrono24 need to be more transparent and upfront about there being no protection when buying from a private seller.
Unfortunately I did and am now out of pocket for a significant sum of money. Had they been honest I would never have made the purchase.
All they have done since is waste my time and effectively side with the fraudster seller.
Good service and vetting process. Would recommend.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.