business logo of Chrono24

Chrono24Reviews 2,975

4.8

From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA
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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
115
value
107
shipping
103
quality
104
This company does not typically respond to reviews
Colorado
1 review
0 helpful votes
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Good sale
April 27, 2022

Bought Tudor watch. It was a good Japan company and no problems in customers - price was good too!

Date of experience: April 27, 2022
Illinois
1 review
0 helpful votes
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Great site makes buying a watch really easy.
April 26, 2022

Tons of listings. The escrow service makes sending money to someone much safer, and it helps guarantee you get the real watch you paid for. If I'm buying any more watches it would probably be from here.

Date of experience: April 26, 2022
Missouri
1 review
0 helpful votes
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Great experience
April 26, 2022

Everything with the transaction was smooth. Was a pleasant experience.

Date of experience: April 26, 2022
Florida
1 review
0 helpful votes
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My second time buying a watch in Chrono24.
The only web in the world that you feel protected when you are buying a watch!
Excellent experience!

Date of experience: April 25, 2022
Illinois
1 review
0 helpful votes
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Oris heritage
April 24, 2022

Dealer was very responsive, payment process was easy to navigate, communication was excellent

Date of experience: April 24, 2022
Colorado
1 review
0 helpful votes
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The way to get deals done!
April 23, 2022

Chrono24 takes all the worry out of long-distance transactions. Buy and sell with ease and confidence!

Date of experience: April 23, 2022
Colorado
1 review
0 helpful votes
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Purchasing on Chrono24 has been fantastic!
April 23, 2022

I've made two purchases on Chrono24 and both have been seamless. Great communication and buyer protection is awesome!

Date of experience: April 23, 2022
Illinois
1 review
0 helpful votes
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Outstanding first transaction on this site.
April 22, 2022

Flawless from start to finish. Transactions involving significant money done online are fraught with areas of concern, and Chrono24's platform performed flawlessly.

Date of experience: April 22, 2022
New Jersey
1 review
0 helpful votes
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The Chrono24 purchase experience works well. The escrow service allows the buyer to purchase with confidence.

Date of experience: April 22, 2022
Maryland
1 review
0 helpful votes
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Quick response
April 22, 2022

I had not heard from the seller for a few days. Reaching out to Chrono24 and their customer service rep got back to me fast and contacted the seller to engage with status updates on shipping and delivery details.

Date of experience: April 22, 2022
New Jersey
1 review
0 helpful votes
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Good overall experience
April 21, 2022

First time using Chrono24 and I can say everything seems very easy. I like the overall transparency and quick response time from both Chrono24 and the dealer.

Date of experience: April 21, 2022
Massachusetts
1 review
0 helpful votes
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Excellent Experience
April 21, 2022

Excellent website and support. Every interaction was prompt and useful

Date of experience: April 21, 2022
Arizona
1 review
0 helpful votes
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Great experience
April 20, 2022

First time buyer on Chrono24 and was fortunate enough to choose a great dealer. Chrono24 kept me updated on the process and kept this transaction smooth.

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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Excellent communication, user friendly instructions, responds promptly to emails

Date of experience: April 19, 2022
Michigan
1 review
0 helpful votes
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Mr
April 19, 2022

Very secure transaction. Item as advertised. Warranty issues would be my main concern if watch malfunctions.

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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IWC Mark XVIII Tribute watch
April 19, 2022

Outstanding purchase process from beginning to end with Chrono24. This was my first purchase through Chrono24 even I've been on their site for years searching watches that are available. Highly recommend doing business through Chrono24 as they take care of the entire process and make it effortless for the buyer. Well done!

Date of experience: April 19, 2022
Florida
1 review
0 helpful votes
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First time purchase
April 18, 2022

Transaction went smoothly. Look forward to many more purchases.

Date of experience: April 18, 2022
Argentina
1 review
0 helpful votes
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Beautiful experience
April 18, 2022

Very good platform. I would use it every time I need to buy a watch! Every step of the purchase was perfect.

Date of experience: April 18, 2022
GB
1 review
2 helpful votes
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No post-purchase support
May 18, 2022

Chrono24 need to be more transparent and upfront about there being no protection when buying from a private seller.

Unfortunately I did and am now out of pocket for a significant sum of money. Had they been honest I would never have made the purchase.

All they have done since is waste my time and effectively side with the fraudster seller.

Date of experience: April 18, 2022
Massachusetts
1 review
0 helpful votes
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Good
April 17, 2022

Good service and vetting process. Would recommend.

Date of experience: April 17, 2022