From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
Great company, easy to use and connect with professionals selling watches and accessories. Makes you want buy more watches!
Overall experience was excellent. The only thing you have to be careful is that you do not provide personal information like SS to someone who is requesting it. I had someone who claim to be from Fedex asking for my social to fill out importing documents. Fedex will never send you email or call you for social #.
This site is a search engine for watch sales. The cool thing is that it compiles sales from many sources online, and also retains ratings of the sellers. I also really like that they use an Escrow service, so they're acting to keep everything honest.
Convenient, well constructed website. Will be a regular customer in the future.
Purchased a stainless steel deployant clasp for a womens JLC Reverso. Came well packed, in great condition, exactly as advertised. Correct product/size/specifications. Very prompt delivery considering international shipping. Would definitely order from again.
Overall I am satisfied with Chrono24 and happy with the watch I purchased. The only hang up is that they use a European bank. I wired funds on Friday morning. Because of the time difference and the weekend, they did not acknowledge receipt of the funds until Monday. This delayed shipment. I will only wire funds early in the week in the future.
I've purchased 2 watches through Chrono24, and both times ended in very positive experiences. Both watches were just in excellent condition and shipping was quick. Thank you Chrono24 staff, and sellers.
A+ Awesome experience. Will be dealing with them again
I'm pretty new to watch buying and Chrono24 has the information and selection. I really like the site/app.
I had to do the return order customer service was very nice and helpful made it easy hope to do business with you again
I wanted to buy an expensive (from my perspective - thousands of dollars) used Watch but was nervous about getting ripped off. Well you hear the stories, don't you? "What kind of moron would send thousands of dollars to someone they'd never met for something they'd never seen?" Anyway, I liked that Chrono24 provided transparency to who they were and how they operated. There was a ton of info available on the process used to make a purchase. I especially liked the use of the escrow with the seller to facilitate the purchase safely, and the 14 day 'return for any reason' clause. These were essential for me to take the purchase step! Having read the Chrono24 info I reviewed them through various independent blogs, articles, and other reviews. By and large the reviews were very good. Where they weren't so good it seemed to me that often times the buyer had made an error, perhaps misunderstanding the buying process for example. Nowhere did I read that Chrono24 facilitated the sale of fake watches or anything like that. And where relevant (not too often) people seemed happy with the returns process. I got enough confidence in the service and protection provided by Chrono24 to make a significant purchase and I have no regrets. I would, without hesitation, use them again.
Answering all my Questions and comfort. A1 Service
First time I bought a watch on Chrono 24. I had a good experience.
The transaction and delivery was fast and the description from Prestige Time very accurate.
Quick responses, excellent product t pictures and details, smooth purchase.
I am very satisfied. Also this company is very good communication with me and fast processing.
The Manchester United TAG Heuer Carrera Calibre Automatic Watch – Special Edition is a must-have for my collection. After several weeks searching online, I located Chrono24. I must say there are many companies (and individuals) offering new - and used - watches online which made my search even more demanding. My goal was to choose a seller that could meet my demands which included, but not limited to, trust (earned rather than simply stated on some web page), credibility, authenticity, product knowledge, affordability and some known method of exchanging payment-for-product that would ensure all parties upheld their end of the agreement. I will say, categorically, that Chrono24 met each and every point in a manner that not only gave me peace of mind but allowed me to connect directly with the selling company to get answers to my many questions. I'm in Florida--while the watch was in United Kingdom--which required time to ship, to pass customs and to arrive at my door as promised and advertised online.
After this experience, I will make Chrono24 my first place to look when next I decide which new watch to add to my collection. I actually saved enough money buying this new watch through Chrono24 to offset most of the cost of my new Apple M1 Mini Mac.
Easy online negotiation, secure payment (escrow), item shipped and received in about a week. Excellent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members