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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
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Fast efficient and! Pics and description were accurate, my wife is pleased
Easy to use platform with safety and security features built in. Connected with reputable dealer and was able to make a deal.
I trust Chrono24. I have purchased 4 watches on this platform In the last few months and never been disappointed
Great seller -- communication was consistent and clear. Watch delivered on time as promised exactly as described!
I had a specific Rolex in mind for a long while now and looked everywhere, including many web sites that sell used items. I stumbled across this one and it was so full of information. I did some research and everything pointed to this being a good site to purchase a watch of this caliber. I was nervous at first, but the process was quite fluid and professional. The dealers I inquired with were all pretty quick to respond, but in the end I settled on one and went through the "trusted payment" and received my watch the next day. I took it to my jeweler to inspect and get it resized. My 14 day window is coming to a close and I feel the transaction went as well as I could have expected. I am very pleased with this web site and glad I stumbled onto it. I would not hesitate to recommend it or purchase again through it.
It was a 60,000$ purchase. May i speak with a manager, regarding policy.
Overall great experience purchasing my watch. I appreciate being able to see each of the the dealer reviews and what previous buyers rate them!
A trusted way to do business. I will buy through Chrono24 again.
Good communication when calling Chrono24. Spoke to them on 2 occasions and both times they were very helpful.
Nothing to say here, great seller with a good deal. Fast, secure and professional service!
Thank you,
Great service and very responsive, would recommend it to anyone who wants to buy a watch
This was my first time using Chrono24 and I will admit I was a little nervous. After reading reviews and their policies, I decided to give it a try and I'm glad I did. I got a great watch at a fair price. I would not hesitate to purchase on here again in the future.
Overall everything was A+. Watch came just as described with everything that was listed in the ad.
Thank you Chrono24 for this seemless transaction. The entire process was outstanding! In particular, it was the little things that stood out - namely protecting my better interest to ensure I received exactly what I purchased. I highly recommend Chrono24!
Watch new like the picture, no bad surprise, the delivery was quiet fast and answer of my questions was almost instantly. Thanks for your service see you for the next one.
Hello Gilles,
Thank you for your feedback. We're glad to hear that you had a positive experience with Chrono24!
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team
Credit card payment didnt work well. Had to use wire. Had a few problems with filling in bank info, but got quick response from chrono24.
Dear Mengye,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Angelo,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
We'd be more than happy to help answer any questions you may have about your purchase.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team