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Chrono24Reviews 2,974

4.3

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From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA
How would you rate Chrono24?
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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

India
18 reviews
1 helpful vote
Follow Florianne N.
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I've shopped at Chrono24 several times, and each time has been simple and quick. The vendors are trustworthy, and the site is safe to use for online transactions. It is an excellent resource for anyone interested in watches.

Date of experience: April 2, 2023
India
26 reviews
1 helpful vote
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Chrono24 is an excellent online marketplace for luxury watches. The website is easy to navigate, and their selection of watches is extensive. I was able to find the exact watch I was looking for at a competitive price.

Date of experience: April 2, 2023
Utah
1 review
1 helpful vote
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Buy protection is non sense. I got frauded and accused of stealing links when I certainly did not. Mediation didn't do proper due diligence. Filing an investigation and will take them to court. This is just the beginning. Trust eBays authentication process. Not this third party insecure marketplace. I will make every attempt to spread my story to everyone in the tech community (my industry). Do not buy from them

Date of experience: March 11, 2023
Pennsylvania
1 review
0 helpful votes
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Worked perfectly
February 22, 2023

Was referred to Chrono24 from Reddit. I like that I was able to refine searches in so many ways. My seller was great, and I ended up with my first luxury timepiece.

Date of experience: February 22, 2023
Colorado
1 review
0 helpful votes
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Great watch
February 21, 2023

Excellent communication with Chron help line. Josh was especially reassuring to this first time buyer.

Date of experience: February 21, 2023
Texas
1 review
0 helpful votes
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Smooth Purchase
February 21, 2023

SMooth purchase. Watch just as described and shown in pictures

Date of experience: February 21, 2023
Texas
1 review
0 helpful votes
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Perfect transaction
February 21, 2023

Communication was great and Vlad was very accommodating to my need for overnight shipping.

Date of experience: February 21, 2023
California
1 review
0 helpful votes
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Go to watch app
February 20, 2023

Easy to use app, lots of options. Easy returns and escro styled purchasing I love.

Date of experience: February 20, 2023
New Jersey
1 review
0 helpful votes
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Excellent experience. First time ordering a luxury watch pre-owned online. Was very hesitant, but I wanted a Cartier Santos Galbee, which is no longer manufactured so I needed to pursue the pre-owned option. The transaction was smooth and simple, start to finish. Very good communication via email to update me on the progress of the transaction. The product was in pristine, excellent condition, exactly as portrayed in the high quality photos. Would not hesitate to recommend Chrono24 and this seller.

Date of experience: February 20, 2023
Texas
1 review
0 helpful votes
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Quick and fast shipping!
February 19, 2023

I was skeptical at first, but will be buy again from the site. Easy process throughout experience.

Date of experience: February 19, 2023
Washington
1 review
0 helpful votes
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My experience
February 18, 2023

Excellent communication, service and follow up.
Found exactly what I was looking for.
Would reccommend.

Date of experience: February 18, 2023
Illinois
1 review
0 helpful votes
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Dependable and safe platform.
February 18, 2023

Great experience from start to finish. Would highly recommend to friends and family.

Date of experience: February 18, 2023
Texas
1 review
0 helpful votes
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Lovely
February 17, 2023

Easy to do service with! I'm able to easily see the progress of my shipment. I like being able to see my past history on and with the Chrono 24v app/website

Date of experience: February 17, 2023
New Hampshire
1 review
0 helpful votes
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Great Service
February 16, 2023

Very pleased with the entire process from start to finish

Date of experience: February 16, 2023
California
1 review
0 helpful votes
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Excellent customer service
February 16, 2023

I purchased an Omega Speedmaster Professional through Chrono24 and it was a smooth and excellent experience. I look forward to continue to make purchases through Chrono24.

Date of experience: February 16, 2023
Canada
4 reviews
0 helpful votes
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An internet marketplace called Chrono24 offers services for buying and selling autos. It features a great UI that is simple to use and browse. They also offer some of the most affordable prices in the industry, particularly for used cars. With a dedicated Facebook page, Twitter account, and Instagram account, Chrono24 has a strong online presence.

Date of experience: February 15, 2023
Arizona
1 review
0 helpful votes
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All good
February 15, 2023

Chrono24 makes it easy to buy a watch. Thanks for making the process so streamlined and secure.

Date of experience: February 15, 2023
Arizona
1 review
0 helpful votes
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New Panerai
February 14, 2023

Great experience. Everything was as represented add came very quickly.

Date of experience: February 14, 2023
Washington
1 review
0 helpful votes
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Speedmaster 321
February 13, 2023

Even though the watch had mechanical issues beyond Jays control, his communication, shipping and description was good. Wish the watch worked as I did love it. Would deal with him again.

Date of experience: February 13, 2023
Kentucky
1 review
0 helpful votes
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Great Customer Service
February 13, 2023

These guys helped me through the secure payment process for large purchase. Just be patient and reach out to them if you have issues. They went above and beyond to get me taken care of. Highly recommend Chrono24!

Date of experience: February 13, 2023