Chrono24 has a rating of 4.7 stars from 2,951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.
Shocking service and I did not get what was written.
I enjoyed buying from the site and they helped me thank you
Got the watch as described, incredible quick and at a very good price!
Quick delivery, good price, easy to communicate with the store
Easy and serious site. Trusted payment is really a great thing.
Everything went exactly as advertised. Very satisfied with purchase
Listing, details, ratings, everything to make your decisions easy
Take longer then usual online buying but you have the security. Very happy with my purchase
Good and swift service. Absolutely Recommendable for Vintage Watches
Chrono24 is a valuable resource in this day and age
Loved the process with Chrono24. Great experience.
Very friendly sellers and love the convenience of this app
All went perfectly well. Item bought delivered days before expected
Wide variety choice and with close follow up actions
Bought Mont Blanc very pleased with it device excellent
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Dear Maayan,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
At Chrono24, we have a 14-day return policy for Trusted Checkout transactions. If you are unhappy with your purchase within that 14 day period of receiving the watch in delivery, you are welcome to reach out to us to request a return for any reason necessary.
According to your transaction, it appears that you changed your mind about your return and accepted a partial refund. If you are still unhappy with your purchase, please feel free to reach out to us and we can try to come to a resolution.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team