How would you rate Chrono24?

Jody O.

Texas

1 review

0 helpful votes

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Easy and reliable

June 13, 2022

Everything was spot on within purchasing and receiving with Chrono24

Date of experience: June 13, 2022

Real C.

Canada

1 review

0 helpful votes

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Super good service

July 30, 2020

Very good, I ordered and got exactly what we agreed on

Date of experience: July 30, 2020

Albert P.

California

1 review

0 helpful votes

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Recomended cite to buy time pieces

November 19, 2023

My experience is positive, I recommend using cite for your purchases.

Date of experience: November 19, 2023

JOHN V.

Ohio

1 review

0 helpful votes

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Good

February 13, 2022

Good experience overall. Smooth so far and enjoyable as well.

Date of experience: February 13, 2022

Angelika W.

Austria

2 reviews

0 helpful votes

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Super Performance

October 13, 2020

Very correct handling of payment, prompt shipment, watch as described and perfect quality

Date of experience: October 13, 2020

Marius W.

Romania

1 review

0 helpful votes

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A trustful partner!

October 13, 2020

Unbelievable fast and easy! A good experience! I recommend Chrono24.com with all my heart!

Date of experience: October 13, 2020

paola O.

Italy

1 review

0 helpful votes

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Italian client

May 24, 2020

Good experience, i'd like more informations about the seller

Date of experience: May 24, 2020

Diego O.

New York

1 review

0 helpful votes

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Good experience!

February 12, 2022

Everything went smooth. I was hesitant at first. But thanks for being so responsive.

Date of experience: February 12, 2022

Michele F.

Italy

1 review

0 helpful votes

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Very efficient

September 10, 2020

I'm fully satisfied. If I have to purchase another watch, I'll certainly use this service again.

Date of experience: September 10, 2020

Brandon G.

Massachusetts

1 review

0 helpful votes

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Good

April 17, 2022

Good service and vetting process. Would recommend.

Date of experience: April 17, 2022

Omar B.

Colorado

1 review

0 helpful votes

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Grand Seiko 9f

October 5, 2022

Great communication & item was exactly as described.

Date of experience: October 5, 2022

Geno I.

Wisconsin

1 review

0 helpful votes

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Rolex Datejust 31mm

June 8, 2023

Transaction was fast and secure. Will be using Chrono24 for more purchases.

Date of experience: June 8, 2023

rodolphe C.

Belgium

1 review

0 helpful votes

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A perfect service

August 12, 2020

Nothing to say. All went perfectly. The price was good and delivery times were followed correctly.

Date of experience: August 12, 2020

Christian I.

Germany

1 review

0 helpful votes

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Everything perfect

August 11, 2020

Everything was as expected. Rapid communication and shipment

Date of experience: August 11, 2020

John I.

North Carolina

1 review

0 helpful votes

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Great experience

December 4, 2022

Everything went smooth and would used Chrono24 again.

Date of experience: December 4, 2022

Takahiro Y.

Japan

1 review

0 helpful votes

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Nice experience

August 11, 2020

It was very convenient to find many kinds of watches easily. I enjoyed this service.

Date of experience: August 11, 2020

Michael Y.

1 review

0 helpful votes

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First Chrono24 purchase

July 29, 2020

Top communications all round.
Watch delivered Fast and Well packaged!
Very Happy!
Will use again

Date of experience: July 29, 2020

Libor A.

Czechia

1 review

0 helpful votes

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Absolute satisfaction

May 24, 2020

Professionalism, solidity and reliability in protection the buyer's money.
Thanks

Date of experience: May 24, 2020

Constantin U.

Georgia

1 review

0 helpful votes

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Best!

July 15, 2023

Best experience! Very professional and friendly easy transaction!

Date of experience: July 15, 2023

Terence Y.

1 review

0 helpful votes

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Totally delighted

October 15, 2020

Everything went smoothly and updates were punctual. I will certainly use their services again.

Date of experience: October 15, 2020

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question