How would you rate Chrono24?

Daniel C.

Hungary

1 review

0 helpful votes

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Satisfied customer

May 26, 2020

Easy, quick and secure buying process. High quality of products.

Date of experience: May 26, 2020

Adam D.

New York

1 review

0 helpful votes

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Great seller

September 23, 2023

Good deal. Great experience with this seller. Recommend.

Date of experience: September 23, 2023

Nicolas M.

France

1 review

0 helpful votes

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Advice

September 12, 2020

Good advice regarding the sellers, easy for purchase and process

Date of experience: September 12, 2020

Rupal Q.

California

1 review

0 helpful votes

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Great communication. A pleasure to do business with.

January 25, 2022

Great communication. A pleasure to do business with.

Thank you~

Date of experience: January 25, 2022

Grace O.

Maryland

1 review

0 helpful votes

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Purchase

December 27, 2022

Another great transaction with no problems and fast shipping

Date of experience: December 27, 2022

Gabriel S.

Romania

1 review

2 helpful votes

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Safe and sound

August 4, 2020

Everything is nicely explained. I felt safe doing my purchase and will definitely use it again.

Date of experience: August 4, 2020

erick Z.

Mexico

1 review

0 helpful votes

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Great service

October 18, 2020

The only issue it takes long time on courier to arrives

Date of experience: October 18, 2020

Gordon B.

California

1 review

0 helpful votes

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Great Experience

October 18, 2020

Very sophisticated, organized, user friendly website!

Date of experience: October 18, 2020

Khanh W.

California

1 review

0 helpful votes

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The best marketplace for authentic watch

May 11, 2022

This is a good website and market to get your authentic watch

Date of experience: May 11, 2022

M S.

Switzerland

1 review

0 helpful votes

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Recomandable

May 29, 2020

Quick Reaction und trustworthy. Quality was also perfect

Date of experience: May 29, 2020

James U.

1 review

0 helpful votes

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Excellent site

May 28, 2020

Escrow service allows you to pay with confidence. Prices often lower than local dealers.

Date of experience: May 28, 2020

David Q.

Qatar

1 review

0 helpful votes

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Great no issues

May 28, 2020

First time user of the site, great experience. No issues will use again.

Date of experience: May 28, 2020

Stefano S.

Italy

1 review

0 helpful votes

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Great site

October 17, 2020

Everything has been perfect. Great site. Strongly recommended.

Date of experience: October 17, 2020

Earnest Y.

Tennessee

1 review

0 helpful votes

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Great transaction

December 28, 2022

A trusted way to do business. I will buy through Chrono24 again.

Date of experience: December 28, 2022

EB Y.

Tennessee

1 review

0 helpful votes

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Superocean

July 8, 2022

Quick and easy.
Staff was very helpful.
I would recommend chrono24.

Date of experience: July 8, 2022

joe Z.

California

1 review

0 helpful votes

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Seiko Prospex Professional Automatic 1000M Diver 55th Anniversary Tuna SBDX035

January 25, 2022

Brand New Tuna came early from Japan! Hassle Free! I highly recommend Chrono24!

Date of experience: January 25, 2022

Vincent B.

Arizona

1 review

0 helpful votes

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2nd buy in 2 weeks

September 24, 2023

My first purchase was effortless so I bought a second watch 2 weeks later.

Date of experience: September 24, 2023

Richard P.

Ohio

1 review

0 helpful votes

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Would buy again

October 7, 2022

They kept me up to date on my shipping process. Would definitely buy again from them.

Date of experience: October 7, 2022

Gil I.

Florida

1 review

0 helpful votes

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First time purchase

April 18, 2022

Transaction went smoothly. Look forward to many more purchases.

Date of experience: April 18, 2022

Martin D.

1 review

0 helpful votes

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Excellent, smooth sale

July 26, 2020

A very easy buying experience. Made so much better by an excellent retailer

Date of experience: July 26, 2020

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question